When Phone Tag Meets Paperwork
Let's get real - approval processes are where good ideas go to die. Especially when your team's trying to move fast on campaigns, onboard new call agents, or update customer outreach lists. You've got CallHub handling the heavy lifting of voice/SMS campaigns, but someone's still chasing down sign-offs via Slack threads and reply-all emails.
ApproveThis plugs directly into that gap. We automate the bureaucratic middle layer between your campaign ideas and their execution in CallHub. No more:
- Hiring managers waiting 3 days to get new call center agents approved
- Marketing leads missing campaign deadlines because creative copy got stuck in legal review
- Sales ops teams manually updating contact lists after territory changes
Here's the kicker: ApproveThis approvers don't need CallHub licenses. Your legal team can review SMS campaign language without touching your telephony platform. External partners can approve vendor contracts without seeing your internal systems. Everyone stays in their lane, but the work still moves.
How This Actually Works
We connect via Zapier - if you can use a toaster, you can set this up. ApproveThis becomes the traffic cop for anything needing a greenlight before it hits CallHub. When something happens in one system, it automatically triggers action in the other.
Real-World Use Cases That Don't Suck
1. Auto-Create Call Agents When Hiring Gets Approved
Problem: Your HR team approves a new sales development rep. Now IT needs to create their CallHub agent profile, but the ticket gets lost between departments for days.
Solution: Zapier triggers a new CallHub agent creation the second the hiring request gets approved in ApproveThis. The new rep's calling by lunchtime.
Who Cares: Sales managers at staffing agencies or anyone scaling seasonal call teams. One healthcare client cut agent onboarding from 72 hours to 45 minutes.
2. Kill Campaign Guesswork with Note Approvals
Problem: Your call agents leave crucial notes about donor preferences in CallHub, but nobody reviews them until the campaign ends.
Solution: Every new agent note automatically creates an approval request in ApproveThis. Marketing leads get email alerts to review insights while they're still fresh.
Who Cares: Political campaigns and nonprofit fundraisers. One advocacy group reduced duplicate calls by 22% by formally approving agent feedback within 4 hours.
3. Keep Contact Lists Fresh Without Spreadsheet Hell
Problem: Approved territory changes take weeks to reflect in CallHub because sales ops is manually updating lists.
Solution: When sales leadership approves a territory reshuffle in ApproveThis, Zapier automatically updates the relevant CallHub contact lists overnight.
Who Cares: Enterprise sales teams and franchise operations. A SaaS company eliminated 160 monthly manual list updates for their SDR team.
Setting This Up Without Losing Your Mind
If you can make toast, you can connect these systems:
- Create your Zap: In Zapier, choose ApproveThis as the trigger app
- Pick your trigger: "New Request Created" or "Request Approved/Denied" depending on the workflow
- Connect CallHub: Select the action you want to automate (create agent, update contact, etc.)
- Test with live data: Approve a test request in ApproveThis - should trigger immediate action in CallHub
Pro tip: Use ApproveThis' calculated fields to auto-route requests. Example: If a CallHub campaign note contains "$" symbols (potential billing issues), route those approval requests directly to finance.
Why Your Teams Will Actually Use This
Sales Ops Teams
Stop being the middleman between sales leadership and CallHub list updates. Approval thresholds let you auto-approve territory changes under $5k, only escalating major shifts.
Marketing Campaign Managers
Add structure to creative reviews without slowing down. Use sequential approvals - copywriter → compliance → director. If someone's OOO, vacation delegation automatically reroutes to their backup.
HR & Hiring Managers
New call center agents get created in CallHub only after all onboarding paperwork is approved. Audit trails prove compliance for regulated industries.
The Bottom Line
This isn't about replacing CallHub - it's about removing the garbage that happens between decisions and action. ApproveThis adds guardrails, not red tape.
For teams already using CallHub, the integration works like this: Your people stay in their familiar tools (email, CallHub UI), but the admin crap gets automated. Approvers don't need new logins. Finance doesn't get pulled into every small change. Campaigns ship faster because you're not waiting on 17 "quick approvals."
If your approval processes still involve phrases like "Did you get that Slack?" or "I'll approve once IT fixes the VPN," we should talk. Get started free or book a 15-minute demo to see real workflows from companies your size.
Integrate with CallHub Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
Learn More
Best Approval Workflows for CallHub
Suggested workflows (and their Zapier components) for CallHub
Create new CallHub agents for every new approval request
Streamline your agent onboarding process in CallHub by automatically creating a new agent whenever an approval request workflow is initiated in ApproveThis. This is perfect for when your hiring has been approved and you need to quickly add agents to campaigns.
Zapier Components
Trigger
New Request
Triggers when a new approval request workflow is initiated.
Action
Create New Agent
Creates a new agent for call center campaigns.
Initiate approval requests for new notes in CallHub
Ensure important campaign updates are reviewed by automatically creating an approval request in ApproveThis whenever a new note is added in a CallHub campaign. This ensures all feedback and suggestions are formally assessed, enhancing decision-making transparency.
Zapier Components
Trigger
New Note Added
Triggers when a new note is added by an agent for any call center campaign in your CallHub account.
Action
Create Request
Creates a new request, probably with input from previous steps.
Update CallHub contacts based on approval decisions
Keep your CallHub contacts up to date by automatically creating or updating a contact whenever an approval request is approved or denied in ApproveThis. This is ideal for maintaining accurate records following approved outreach strategies.
Zapier Components
Trigger
A Request Is Approved/Denied
Triggers when a request is approved or denied.
Action
Create or Update Contact
Creates a new contact, or updates an existing contact
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