When Your CRM Needs a Decision-Making Wingman
Let's cut to the chase: sales teams live in their CRM, while approvals happen in email hell, Slack purgatory, or that one Excel sheet from 2018. Close already handles your calls, emails, and lead tracking. ApproveThis handles the "can we actually do this?" conversations. Together? They're like giving your sales ops team a time machine.
Here's why this isn't just another integration: ApproveThis doesn't just connect to Close – it acts as the decision-making layer. Sales reps stay in Close. Approvers click "yes" or "no" in email. Finance/legal/whatever gets audit trails. And nobody's paying for 37 extra SaaS seats.
Three Ways This Combo Actually Moves Deals Forward
1. When Lead Status Changes = Automatic Approval Triggers
Problem: Your AE moves a lead to "Contract Review" in Close. Then what? Three days of chasing legal via forwarded emails.
Fix: ApproveThis auto-creates a contract review request with all Close lead context attached the second that status changes. Legal gets one email with calculated deal terms, red flags, and a big green "Approve" button. No Close login required.
Who kills it: Agencies quoting custom projects, SaaS companies with complex pricing tiers, anyone who's ever lost a deal because legal took too long.
2. Approval to Contact Sync (Without the Copy/Paste)
Problem: New vendor approved? Great. Now someone manually creates a Close contact...if they remember.
Fix: ApproveThis > Zapier > Close = approved vendor requests auto-populate as Close contacts. Fields mapped, notes included, zero hands touching keyboards.
Who kills it: Procurement teams managing 100+ vendors, franchises approving local suppliers, anyone tired of duplicate entries in their CRM.
3. Call Outcomes That Actually Trigger Action
Problem: Sales rep logs "Client needs custom SLA" in Close. That note dies in the CRM graveyard.
Fix: New Close call with "SLA Request" tag? ApproveThis pings the ops team with a pre-filled SLA approval – including call recording links and deal size. Ops approves/denies before the rep's next coffee.
Who kills it: Teams selling enterprise contracts, MSPs negotiating SLAs, any company where sales promises stuff ops doesn't know about.
Why This Isn't Your Grandpa's Approval Software
ApproveThis works because it's built for how approvals actually happen in messy, real-world companies:
- Approval thresholds: Automatically escalate $50K+ deals to the CFO, keep small stuff with managers.
- Vacation coverage: Approver OOO? Requests reroute without missing a beat.
- Email-first: External partners approve via email – no new logins, no training.
Meanwhile, Close keeps being the all-in-one CRM your team actually likes using. The integration handles the handoffs so you can stop being a human middleware.
Setup That Takes Less Time Than a Sales Standup
Connect ApproveThis and Close via Zapier in three steps:
- Pick your trigger: New Close lead status? Call logged? Contact created?
- Map your fields: Pull Close data into ApproveThis requests (deal size, notes, urgency tags).
- Set approvers: Assign teams/individuals based on deal size, client tier, or whatever logic you need.
Pro tip: Start with one workflow (like contract reviews), nail it, then expand. Your sales ops team will steal you lunch for this.
Who Gets Superpowers From This Combo?
Sales Leaders
Deal desk delays drop from days to hours. Forecasts get real because approvals aren't stuck in limbo. And you finally get visibility into what's blocking deals (without micromanaging).
Operations Teams
No more "I didn't know sales promised that!" moments. Approval SLAs get enforced automatically. And you can actually measure approval cycle times to optimize processes.
Finance & Legal
All requests hit their inbox with full context from Close. Approve/deny in one click, with automatic audit trails. Plus, thresholds mean they only see deals that actually need their eyes.
The Bigger Picture (Without the Fluff)
This integration isn't about automating approvals – it's about eliminating the decision latency that kills deals. When your CRM and approval system actually talk:
- Deals close 23% faster (because approvals aren't chasing people)
- Compliance risks drop (every "yes" has a paper trail)
- Sales reps stay selling (not herding approvers)
And because ApproveThis approvers don't need Close licenses, you can involve clients, vendors, or execs without blowing your CRM budget.
Ready to Stop Being a Human Router?
If your sales team uses Close, you're already 80% there. Adding ApproveThis is like giving your CRM a decision-making upgrade. No more lost requests. No more approval black holes. Just deals moving forward faster.
Get started with ApproveThis (free trial included), or book a demo to see how it plays with Close. Your future self (and your sales team) will thank you.
Integrate with Close Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
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Best Approval Workflows for ApproveThis
Suggested workflows (and their Zapier components) for ApproveThis
Create contacts in Close for new approval requests
Delegating new approval requests efficiently can often involve manual contact management in Close. This automation instantly creates a new contact in Close for each approval request initiated in ApproveThis, ensuring no detail is missed in your contact list. This integration helps maintain updated records, saving time and reducing errors.
Zapier Components
Trigger
New Request
Triggers when a new approval request workflow is initiated.

Action
Create Contact
Creates a new Contact.
Initiate approval requests for new calls in ApproveThis
Managing new calls can be overwhelming without the right approval process. With this automation, every new call registered in Close prompts an approval request in ApproveThis, ensuring decisions are streamlined and actions approved faster. This integration enhances workflow and decision-making efficiency.
Zapier Components

Trigger
New Call
Triggers when a new Call is created or completed.
Action
Create Request
Creates a new request, probably with input from previous steps.
Generate approval requests in ApproveThis for new leads entering status in Close
Tracking the status of leads is crucial for strategic business decisions. When a lead changes status in Close, this automation initiates an approval request in ApproveThis, ensuring timely and proper review. This setup accelerates decision-making and guarantees all necessary steps are taken promptly.
Zapier Components

Trigger
New Lead in Status
Triggers when a lead enters a new status. Optionally trigger when a lead is created in a status.
Action
Create Request
Creates a new request, probably with input from previous steps.
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