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Freshreview Integration

ApproveThis manages your Freshreview Integration approvals.

April 17, 2025

Integration Category: Reviews

When Bureaucracy Meets Reputation Management

Let’s be real – nobody wakes up excited to chase down approvals. But every delayed decision costs money, frustrates customers, and leaves online reviews hanging in limbo. That’s why combining ApproveThis (the approval ninja) with Freshreview (the reputation wrangler) via Zapier isn’t just convenient – it’s survival gear for growing businesses.

Think of it this way: ApproveThis cuts through internal red tape like a hot knife through butter. Freshreview makes sure your customers are singing your praises online. Connect them, and you’ve got a closed-loop system where approvals actually translate to better customer experiences – not just more inbox clutter.

What Happens When Approval Workflows Actually Talk to Your Review System

Most companies treat approvals and customer feedback like separate universes. Big mistake. Here’s what changes when you bridge that gap:

Speed That Shows Up in Your Reviews

Local service businesses (think HVAC, plumbing, landscaping) live or die by response times. With this integration:

  • Field tech submits parts purchase request via ApproveThis
  • Manager approves via email while on-site
  • Zapier triggers Freshreview to schedule review invitation for that job

Result? Faster approvals mean faster resolutions – which customers actually remember when leaving reviews.

Escalations That Don’t Tank Your NPS Score

Ever had a customer complaint stuck in approval purgatory? Retailers using this combo automatically route escalated issues based on:

  • Dollar thresholds (refunds over $500 get exec review)
  • Review sentiment (negative feedback triggers priority approval paths)

No more “Why is this still pending?” emails at 2 AM.

Real-World Use Cases That Don’t Suck

1. Location Launches That Don’t Require a PhD in Follow-Up

Multi-location retailers (car dealerships, dental chains, fitness studios) waste weeks getting new locations approved across departments. Here’s the fix:

When Freshreview detects a new location via organizational login > ApproveThis auto-creates approval requests with:

- Local compliance checks
- Marketing budget sign-off
- Inventory procurement thresholds

Bonus: Approvers from legal or finance don’t need Freshreview logins – they approve via email like normal humans.

2. Turning “Approved” into Actual Customer Love

Marketing agencies and SaaS companies lose clients when approvals bottleneck campaign launches. Try this instead:

Client approves revised scope in ApproveThis > Zapier enrolls them in Freshreview’s automated NPS survey + review campaign.

Pro tip: Use ApproveThis’ calculated fields to trigger different review flows based on approval type. Final contract sign-off? 5-star review ask. Partial approval? Feedback survey first.

3. Keeping Your Legal Team From Strangling Innovation

Healthcare providers and financial services firms need airtight compliance without slowing down patient/client experiences. Example flow:

New service request in ApproveThis > Legal/compliance team reviews > Upon approval, Freshreview automatically:

- Publishes pre-approved service description
- Starts collecting patient satisfaction surveys
- Flags any 3-star or lower reviews for immediate escalation

Setup That Won’t Make You Want to Quit Your Job

If you can order DoorDash, you can set this up:

  1. Connect ApproveThis and Freshreview to Zapier (takes 2 minutes each)
  2. Pick your trigger: “New Request” in ApproveThis or “Location Found” in Freshreview
  3. Map critical fields: Approval type → Review campaign, Location data → Budget approvers
  4. Test with a real-world scenario (like a $1K PPC budget approval → Google review campaign)

Pro move: Use ApproveThis’ vacation delegation so approvers out sick don’t bottleneck review campaigns.

Who Actually Benefits From This Madness?

Operations Teams: Stop Being the Bad Guys

Instead of “Where’s that approval?”, you’re now the team that:

- Auto-escalates stuck requests after 48hrs
- Shows real-time dashboards of approval impact on customer sentiment
- Proves compliance without spreadsheets

Marketing: From Review Begging to Strategic Insights

Connect approval types to review outcomes:

- Fast-tracked approvals → Immediate 5-star ask
- Multi-level approvals → Detailed feedback survey first
- Denied requests → Custom recovery campaign

Customer Service: Fix Issues Before They Blow Up

Negative review in Freshreview? Auto-create an ApproveThis request with:

- Service history
- Escalation path based on customer LTV
- Pre-approved resolution options

The Nuts and Bolts That Make It Work

ApproveThis isn’t just another checkbox tool. When connected to Freshreview via Zapier, you unlock:

Approval Thresholds That Actually Do Something: Auto-approve review responses under 3 stars? Deny anything requiring legal input? Set it once.

Email Approvals That Don’t Get Lost: Approvers can okay requests directly from their Gmail. No logins. No training. No excuses.

Real-Time Tracking That Matters: See which approved campaigns drive the best reviews. Hint: It’s usually the ones approved fastest.

Common Objections (And Why They’re BS)

“We already have an approval process.”
Cool. Does it automatically trigger review campaigns when approvals finalize? No? Then you’re leaving money on the table.

“Our teams will never adopt this.”
Approvers use email. Requesters use whatever system they already know. The only change? Fewer complaints about slow approvals tanking your ratings.

“Zapier integrations are complicated.”
Said no one who’s actually tried connecting ApproveThis to Freshreview. It’s literally: Pick trigger → Map fields → Done.

Ready to Stop Letting Approvals Sabotage Your Reputation?

Here’s your playbook:

1. Grab an ApproveThis trial (takes 2 minutes)
2. Connect to Freshreview via Zapier (another 3 minutes)
3. Set up your first approval→review campaign automation
4. Watch CSAT scores rise as delays disappear

Or keep doing manual follow-ups and hoping for the best. Your call.

🥳

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After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for Freshreview

Suggested workflows (and their Zapier components) for Freshreview

Create approval requests for new Freshreview locations

When Freshreview finds locations by organization login, this automation creates an approval request in ApproveThis to streamline the follow-up process. *Note: Configure filters to map location fields to approval criteria.*

Zapier Components

Freshreview Logo

Trigger

Find All Locations by Org

Triggers when the user successfully login.

Action

Create Request

Creates a new request, probably with input from previous steps.

Enroll customers for approved requests from ApproveThis

When an approval decision is made in ApproveThis, this automation enrolls the customer in Freshreview’s review invite campaign, ensuring a seamless transition. *Note: Verify customer data mapping between platforms.*

Zapier Components

Trigger

A Request Is Approved/Denied

Triggers when a request is approved or denied.

Freshreview Logo

Action

Enroll Customer

Enroll the customer in a review invite campaign.

Save reviews for new approval requests from ApproveThis

This integration saves reviews in Freshreview when a new approval request is received in ApproveThis, streamlining record keeping as approvals are initiated. *Note: Ensure review fields align with approval request details.*

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

Freshreview Logo

Action

Save Review

Save the review in the system.