ApproveThis manages your ilert Integration approvals.

When Incident Management Meets Approval Workflows

Let's cut to the chase: your team's stuck in approval purgatory. Operations is drowning in incident reports, IT's waiting on sign-offs to resolve critical issues, and everyone's losing money while tickets gather dust in someone's inbox. That's why connecting ApproveThis and iLert via Zapier isn't just another "integration" – it's a straight shot to getting shit done.

iLert's great at telling you when the sky is falling. ApproveThis tells you exactly who needs to grab a parachute – and makes sure they actually jump. Together, they automate the bridge between identifying problems and getting them resolved with proper oversight. No more chasing down approvers in Slack. No more critical incidents dying in email threads. Just actual accountability.

What This Combo Does That Your Current Stack Doesn't

iLert's superpower: Real-time alerts, on-call scheduling, and making sure your team knows when servers crash, payments fail, or monitoring systems detect anomalies. But here's the rub – not every incident should be treated equally. Some require immediate action, others need sign-off from legal, security, or the department head holding the credit card.

ApproveThis fixes the "now what?" problem: When iLert detects an issue, ApproveThis automatically routes it to the right people based on your rules. Approval thresholds auto-approve small fires that don't need a committee. Vacation delegation ensures someone's always accountable. Calculated fields escalate budget-heavy requests before they blow up. And crucially: approvers don't need an iLert login to say yes/no. External contractors? Clients? They approve via email while you keep control of the tools.

Real Use Cases That Don't Suck

1. Incident Validation Without the Meeting Marathon

The Problem: Your DevOps team gets 200+ alerts daily. 30% are false positives or low-priority. Critical issues get lost in the noise, and every resolution requires a Zoom huddle with three managers.

The Fix: Use the Zapier integration to trigger ApproveThis workflows only when iLert incidents meet specific criteria (ex: severity level 2+, recurring errors, or incidents impacting payment processing). Approvers get a clean summary with calculated fields showing potential downtime costs. Legal automatically reviews any incident involving customer data. Approve/deny via email, and iLert auto-resolves tickets based on the decision.

2. No More "Who Approved This?!" Black Holes

The Problem: Major incidents require post-mortems, but your logs show a ticket was "resolved" with zero paper trail. Finance is pissed because that $5k cloud overage wasn't signed off. Compliance is breathing down your neck.

The Fix: Every iLert incident that triggers an approval in ApproveThis maintains a full audit trail. See who approved what, when, and their comments. Bonus: Attach SLA reports or cost impact assessments directly to the approval request. If an incident gets denied, iLert automatically re-opens the ticket with notes – no manual backtracking.

3. Escalations That Actually Work

The Problem: Your on-call engineer approves a major infrastructure change at 2 AM. It goes sideways. Turns out, company policy requires CTO sign-off for anything above $10k risk. Oops.

The Fix: Approval thresholds in ApproveThis auto-route requests based on iLert's severity data. Low-risk? Auto-approve. High-impact? Escalate up the chain with context pulled from iLert's incident details. If the primary approver's OOO (thanks, vacation delegation), it goes to their backup without missing a beat.

Who Actually Benefits From This?

Tech Teams That Aren't Trying to Get Fired

DevOps/SRE teams in SaaS companies or fintechs where uptime = revenue. Example: A payment gateway outage triggers an approval for emergency scaling. ApproveThis routes it to both the engineering lead (technical OK) and the CFO (cost approval). No approval? The incident stays open. Approved? iLert automatically triggers the scaling script and updates the status page.

E-commerce Companies With Exploding Kittens-Level Chaos

Black Friday traffic crashes your checkout. Marketing wants to spin up emergency discount campaigns. Connect iLert's monitoring alerts to ApproveThis workflows requiring CMO and CFO approval on any promo over 20% off. Time-stamped approvals get logged for Q1 post-mortems when everyone's pointing fingers.

Healthcare Orgs That Love Red Tape (But Hate Inefficiency)

Patient portal goes down. iLert detects the breach risk. ApproveThis routes the incident to both IT (fix the issue) and compliance (audit access logs). HIPAA requires dual approvals? Configure sequential approvals where legal can't sign off until tech confirms containment. All without moving the ticket to a different system.

Setting This Up Without Losing Your Mind

Step 1: Connect via Zapier – ApproveThis and iLert play nice here. No custom code.

Step 2: Choose your trigger. Most teams start with "New Incident in iLert" → "Create Approval Request in ApproveThis".

Step 3: Add logic. Use iLert's priority levels or incident types to filter what needs approval. Pro tip: Use ApproveThis' calculated fields to add business context (ex: "Estimated Downtime Cost = $X/hr") based on iLert data.

Step 4: Set up bi-directional syncs. When ApproveThis requests are denied, automatically re-open iLert incidents. When approved, auto-resolve with notes.

Total setup time: 23 minutes if you're slow. 8 if you've had coffee.

Why This Isn't Just Another Integration

Most approval tools slap a "yes/no" button on requests. ApproveThis adds guardrails:

• Approval groups: Require consensus from Security + Legal before resolving compliance-related incidents
• Conditional routing: Route AWS outage approvals to cloud architects, payment failures to finops

Meanwhile, iLert keeps everyone on-call and alerted. Together, they cut the "waiting for approval" phase from hours to minutes – with way less risk.

Bottom Line: Stop Asking, Start Doing

If your incident management feels like herding cats and your approval process moves at DMV speed, this integration is your eject button. It's not about doing more work – it's about finally getting credit for the work you already do.

Register for ApproveThis, connect your iLert account via Zapier, and start resolving incidents faster without blowing up your compliance budget. Or schedule a demo if you want to see how other teams escaped approval hell.

Either way, stop letting process be the enemy of progress.