ApproveThis manages your KrispCall Integration approvals.

When Phone Calls Meet Paperwork

Let’s be real – nothing kills momentum faster than waiting for someone to approve a client call summary or sign off on an urgent support response. You’ve got sales teams chasing deals, customer support putting out fires, and operations trying to keep everyone from drowning in paperwork. What if you could cut through the red tape without losing control?

That’s where ApproveThis and KrispCall come in. One handles the messy approval workflows, the other manages your voice and text communications. Together, they turn “Hey, can you approve this?” into “Consider it done.”

What Happens When Approval Meets Action

KrispCall isn’t just another VoIP system. It’s where calls become data – call durations, client numbers, support ticket references. ApproveThis isn’t just digital rubber stamps. It’s conditional logic that knows when to auto-approve a $500 upsell but flag a $50,000 contract renewal.

Connect them through Zapier, and you’ve got a system where:

• High-value sales calls trigger immediate executive reviews
• Support teams escalate urgent SMS requests in two clicks

Best part? The people approving don’t need a KrispCall license. Just forward the email, let them click approve/reject, and keep moving.

Real-World Scenarios That Don’t Suck

1. Sales Teams Closing Deals Faster

Picture this: Your AE closes a $120K deal over a KrispCall conference line. Normally, they’d spend an hour writing up notes, chasing down the VP of Sales, and waiting for legal to review.

With the integration:

1. The call recording auto-attaches to an ApproveThis request
2. Conditional logic routes it to legal (if contract changes) and finance (if payment terms exceed 30 days)
3. Approval thresholds auto-approve deals under $50K after manager sign-off

Result: Deals under $50K get final approval before the prospect hangs up. Larger deals move at the speed of your execs’ email replies.

2. Customer Support That Doesn’t Drop the Ball

Your support team gets an SMS via KrispCall: “URGENT – System outage impacting manufacturing lines.”

Old way: Agent panics, emails IT, CCs three managers, waits.

New way:
- The SMS triggers an ApproveThis request with priority escalation
- Approval groups notify IT lead + on-call engineer simultaneously
- First responder to approve triggers a KrispCall SMS blast to affected clients

Bonus: Vacation delegation means if the IT lead’s on PTO, it automatically goes to their backup without missing a beat.

3. Operations Teams That Actually Operate

Every time procurement needs new headsets:
- KrispCall usage data shows which offices are exceeding call capacity
- ApproveThis auto-generates purchase requests with vendor quotes
- Calculated fields flag if pricing exceeds last order by 10%+

Procurement gets ahead of demands instead of reacting to complaints.

Setting This Up Without Losing Your Mind

Step 1: In Zapier, create a new Zap
Step 2: Set trigger as “New Call Event” in KrispCall
Step 3: Action as “Create Request” in ApproveThis
Step 4: Map call data (duration, participants) to approval fields
Step 5: Test by making a test call

Pro tip: Use ApproveThis’ calculated fields to auto-flag calls exceeding your average deal size. No coding – just “If amount > $X, route to CFO”.

Why This Isn’t Just Another Integration

Most approval tools make you choose between speed and control. This combo gives both. KrispCall provides the communication trail – call recordings, SMS timestamps, participant lists. ApproveThis adds the decision audit trail – who approved what, when, and why.

For teams dealing with compliance (hi, healthcare and finance), it’s a ready-made audit package. For sales leaders, it’s visibility into which deals are stuck in legal vs. which are closing imminently.

The Quiet Perks You’ll Learn to Love

- Email approvals mean external partners can sign off without another login
- Vacation delegation stops approvals from piling up on out-of-office folks
- Real-time dashboards show which departments bottleneck requests
- Approval thresholds handle routine stuff so humans focus on exceptions

Example: A marketing agency uses approval groups for client campaign approvals. Client replies “YES” via email? Auto-approved. “NO” or no response? Routes to account lead. No more chasing clients for minor tweaks.

When to Steal These Ideas

- SaaS companies: Approve contract changes discussed in sales calls
- Logistics firms: Validate delivery exceptions reported via SMS
- Healthcare providers: Approve patient callback requests from nurses
- Financial services: Escalate high-risk client calls for compliance review

The pattern? Anywhere communication drives action that needs oversight.

Getting Started Without the BS

1. Sign up for ApproveThis – free trial covers basic workflows
2. Connect your KrispCall account via Zapier (takes 4 minutes)
3. Build one approval template – start with your most annoying process
4. Test with a small team, then scale

Not sure where to start? Their support team actually responds. Or book a demo to see how other mid-market companies set this up.

The Bottom Line

Approvals shouldn’t be where productivity goes to die. By connecting KrispCall’s communication data with ApproveThis’ workflow muscle, you’re not just speeding up decisions – you’re making them smarter. Less “Did you get my email?” More “Approved, next steps already handled.”

And if anyone asks why you’re suddenly so efficient? Tell them you outsourced the bureaucracy.