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Nectar Desk Integration

ApproveThis manages your Nectar Desk Integration approvals.

April 17, 2025

Integration Category: Phone

When Approval Meets Action

Let's cut through the corporate speak: approvals suck when they're stuck in email threads, spreadsheets, or (god forbid) Post-It notes. That's why 500+ companies use ApproveThis to turn chaotic sign-off processes into structured workflows. Now pair that with Nectar Desk's customer communication muscle, and you've got something actually worth talking about.

Nectar Desk handles the frontline conversations - sales calls, support tickets, customer interactions. ApproveThis handles the back-end decisions that keep those conversations productive. Connect them through Zapier, and you're not just streamlining processes - you're creating a closed-loop system where customer interactions directly trigger business decisions, and vice versa.

Why This Combo Works for Teams That Move Fast

Mid-sized companies aren't startups anymore, but they're not enterprise dinosaurs either. You need tools that:

  • Work without requiring a PhD in systems administration
  • Don't force external partners to learn your internal tools
  • Actually connect to the other software you're already using

Take a sales team using Nectar Desk for call management. Their biggest bottleneck isn't making calls - it's getting deal terms approved fast enough to keep prospects engaged. With ApproveThis integrated? Every completed sales call in Nectar Desk can automatically kick off approval workflows for discounts, custom contracts, or inventory commitments. The sales rep keeps selling. The approvers get clear requests instead of frantic Slack messages. The customer doesn't smell your internal chaos.

Real Use Cases That Don't Sound Like MBA Textbook Examples

1. Post-Call Action Approval

Scenario: Your support team just handled a pissed-off customer on a Nectar Desk call. They promised a refund/credit/service concession. Great service recovery - except now accounting needs to approve the credit, legal needs to review the terms, and nobody can find the original call details.

The Fix: Zapier triggers an ApproveThis workflow the second a Nectar Desk call ends. The approval request auto-includes:

  • Call recording link
  • Transcript highlights
  • Proposed resolution amount

Approvers get everything in one place via email (no Nectar Desk login required). Approved? The credit gets processed same-day. Denied? Support lead gets notified to follow up without the customer chasing.

2. CRM Hygiene That Doesn't Require Nagging

Scenario: Your sales team hates updating Nectar Desk contacts after getting deal approvals. So your CRM slowly becomes a graveyard of stale leads and inaccurate pipeline data.

The Fix: When ApproveThis greenlights a sales contract, Zapier automatically creates/updates the Nectar Desk contact with:

  • Approved deal terms
  • Next steps from the approval comments
  • Deadlines pulled from the approval workflow

No more "forgot to update the CRM" excuses. The system becomes the source of truth because it's easier than not using it.

Setup That Won't Make You Want to Strangle Someone

If you can set up an out-of-office email, you can connect these systems:

  1. Create Your Zap: In Zapier, choose Nectar Desk as the trigger app
  2. Pick Your Trigger: "Call Completed" for approval workflows or "New Contact" for reverse syncs
  3. Connect ApproveThis: Map key Nectar Desk data (call duration, notes, etc.) to your approval template fields
  4. Test With Real Data: Use an actual support call or sales contact to verify the flow

Pro Tip: Start with one workflow (like high-value deal approvals) before connecting your entire operations manual. You'll spot configuration gaps faster.

Features You'll Actually Use (No Bloatware Here)

For Sales Teams:

Approval thresholds auto-approve discounts up to 10% for your closers, while bigger deals get fast-tracked to regional managers. Vacation delegation means Europe doesn't wait for approvals from someone on PTO in Texas.

For Support Leaders:

Calculated fields automatically tally refund amounts based on call duration and customer tier. Real-time tracking shows which escalations are stuck waiting on legal vs. finance.

For Operations Nerds:

Conditional routing sends vendor contracts to procurement first, then legal, then the CFO - without manual triage. Approval groups let you require consensus from three engineers but only one marketing lead.

The Silent Killer Feature: External Approvals

Your Nectar Desk contacts might include vendors, partners, or clients who need to approve stuff. But you're not giving them logins to your CRM. With ApproveThis:

  • Vendor approves updated contract terms via email
  • Client signs off on project scope without creating an account
  • Partner reviews compliance docs on their phone

All tracked. All auditable. All without another SaaS license or security headache.

When to Know You Need This

If any of these sound familiar:

  • "Who approved that?!" meetings after something goes wrong
  • Sales reps winging discount approvals to hit quotas
  • Support agents making promises that never get fulfilled
  • Legal team becoming the bottleneck on every minor contract change

That's your company bleeding money through inefficient decisions. Not dramatic "we're going under" money, but death-by-a-thousand-cuts money that adds up to real impact.

Bottom Line for Teams That Care About Results

ApproveThis isn't another layer of bureaucracy - it's the system that keeps your team from inventing worse bureaucracies in Slack threads and Google Sheets. Combined with Nectar Desk's customer intelligence, you're essentially giving every customer-facing employee a direct line to the decision-makers they need, without the corporate circus.

The setup takes an afternoon. The efficiency gains compound weekly. And unlike most "collaboration solutions," this one doesn't require changing how your team actually works - just how approvals get handled in the background.

Your Move

Either keep pasting approval requests into email threads and hope nothing falls through the cracks, or try ApproveThis free for 14 days. Connect it to your Nectar Desk instance in under an hour, and start seeing which approvals are actually mission-critical versus what's just legacy process BS.

Or book a live demo to see how conditional approvals work with your specific Nectar Desk setup. No sales scripts, no pressure - just a 20-minute walkthrough of how other teams in your industry cut approval delays by 60-80%.

🥳

Integrate with Nectar Desk Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

Learn More

Best Approval Workflows for Nectar Desk

Suggested workflows (and their Zapier components) for Nectar Desk

Create approval requests for completed Nectar Desk calls

When a call is completed in Nectar Desk, this automation initiates an approval process in ApproveThis to validate call outcomes. It helps your team track and manage post-call approvals for customer interactions. *Note: Ensure your approval criteria is set within ApproveThis to match your business needs.*

Zapier Components

Nectar Desk Logo

Trigger

Call Completed

This Trigger is activated once Call is completed with Nectar Desk Platform

Action

Create Request

Creates a new request, probably with input from previous steps.

Create Nectar Desk contacts for new approval requests

Whenever a new approval request is received in ApproveThis, this automation creates a contact in Nectar Desk. This integration ensures that each request is logged and tracked in your CRM system. *Note: Customize contact details mapping to meet your contact management standards.*

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

Nectar Desk Logo

Action

Create Contact

Creates a Contact under CRM -->> Contacts

Create contacts in Nectar Desk for approved requests

Once a request is approved or denied in ApproveThis, this integration creates a new contact in Nectar Desk reflecting the approval outcome. It streamlines the process of updating CRM records based on finalized decisions. *Note: Tailor contact fields in Nectar Desk for optimal data alignment.*

Zapier Components

Trigger

A Request Is Approved/Denied

Triggers when a request is approved or denied.

Nectar Desk Logo

Action

Create Contact

Creates a Contact under CRM -->> Contacts