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Omniengage Integration

ApproveThis manages your Omniengage Integration approvals.

April 17, 2025

Integration Category: Forms

Two Platforms, One Competitive Advantage

When customer engagement meets airtight approval processes, businesses move faster with fewer errors. ApproveThis brings structure to decision-making, while Omniengage centralizes customer interactions across channels. Together through Zapier, they create closed-loop workflows where critical requests get reviewed instantly and customer-facing teams act on approvals without switching tools.

Marketers gain speed in launching campaigns, sales teams shorten deal cycles, and operations leaders maintain control over spending – all while keeping external partners in the loop without expensive software licenses. This integration isn’t about shuffling data between apps; it’s about turning every customer interaction into a trigger for smarter internal collaboration.

What Each Platform Does Best

ApproveThis: The Approval Engine

ApproveThis removes bottlenecks in financial, legal, and operational decisions. Features like conditional approval thresholds (auto-approving expenses under $500) and vacation delegation ensure requests never stall. Approval groups let you require consensus from an entire department or sequential sign-offs from managers. Crucially, external partners can approve requests via email without needing access to your internal systems.

Omniengage: The Engagement Hub

Omniengage unifies customer data from forms, live chat, and marketing campaigns into actionable lead profiles. Its strength lies in triggering timely follow-ups – when a lead downloads a pricing sheet, Omniengage can route them to sales while updating CRMs. However, many actions (like sending contracts or launching campaigns) require internal approvals that traditionally create delays.

Three Ways the Integration Changes Workflows

1. Instant Campaign Approvals for Marketing Teams

When Omniengage detects a surge in leads from a new region, marketing can’t wait days for budget approval to launch localized ads. With this integration:

  • Omniengage triggers an ApproveThis request when lead volume crosses a threshold
  • Finance gets an email to approve the extra $5K ad spend
  • Once approved, Omniengage automatically activates the campaign

Real impact: A SaaS company reduced campaign launch delays from 72 hours to 45 minutes by linking lead trends to instant budget approvals.

2. Legal-Compliant Customer Onboarding

High-value clients often require custom contracts. Sales teams using Omniengage can:

  • Add new enterprise leads to a "Custom Deal" list
  • Trigger an ApproveThis workflow for legal review
  • Automate contract generation upon approval

Key feature: ApproveThis’ calculated fields automatically flag contracts over $250K for CFO review, ensuring compliance without manual checks.

3. Procurement That Keeps Projects Moving

Operations teams often discover needed tools through customer feedback in Omniengage. The integration allows:

1. Adding a "Vendor Request" when customers mention missing integrations
2. Routing requests to IT, legal, and finance via ApproveThis
3. Auto-updating Omniengage’s vendor list post-approval

Bonus: Vacation delegation ensures approvers out on PTO don’t hold up purchases.

Setting Up the Integration in 15 Minutes

Using Zapier, connect ApproveThis and Omniengage without coding:

Step 1: In Zapier, choose Omniengage as the trigger app. Select “New Lead” or other relevant events.
Step 2: Set ApproveThis as the action app. Map Omniengage lead data to approval request fields.
Step 3: Configure approval rules – thresholds, required approvers, escalation paths.
Step 4: Test with a live lead/approval to ensure data flows correctly.

Pro tip: Use ApproveThis’ webhooks to push approval statuses back into Omniengage for full audit trails.

Why Different Teams Will Care

Marketing: No More Blackout Periods

CMOs love that seasonal campaigns launch when engagement signals peak, not when approvers return from vacation. Email-based approvals let external agencies greenlight creatives without accessing sensitive systems.

Sales: Close Deals During the Honeymoon Phase

When Omniengage identifies a hot lead, sales ops can get pricing exceptions approved before competitors swoop in. ApproveThis logs every decision for quarterly audits.

Operations: Prevent Budget Leaks

Auto-escalating high-cost requests to senior leadership stops rogue spending. Meanwhile, routine approvals (office supplies under $1K) happen instantly based on Omniengage purchase requests.

Customer Success: Fix Issues Before Churn

If Omniengage detects unhappy customers, Success teams can approve free service upgrades immediately – all tracked against renewal forecasts.

The Hidden Cost Savings

While speed is obvious, two less visible benefits matter:

1. License savings: External lawyers approving contracts via email don’t need Omniengage seats. ApproveThis becomes the secure bridge between tools.
2. Error reduction: Automated data passing between systems eliminates manual entry mistakes that cause overspending or compliance gaps.

Getting Started

To test the integration:

1. Register for ApproveThis (free 14-day trial)
2. Connect to Omniengage via Zapier
3. Use pre-built templates for common approval scenarios

For complex workflows like multi-country approval chains, book a demo to map conditional logic.

Final Word

Approval delays aren’t just annoying – they directly impact revenue. Customers today expect real-time responses, and internal teams can’t deliver that with manual review processes. By pairing Omniengage’s engagement intelligence with ApproveThis’ structured approvals, companies finally align their internal decision speed with customer expectations.

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Integrate with Omniengage Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for Omniengage

Suggested workflows (and their Zapier components) for Omniengage

Create approval requests for new leads

This integration triggers when new leads are generated in Omniengage and creates an approval request in ApproveThis to streamline follow-up decisions. It reduces manual intervention and ensures timely review for critical data.

Zapier Components

Omniengage Logo

Trigger

New Leads

Triggers when new leads is generated.

Action

Create Request

Creates a new request, probably with input from previous steps.

Add new approval request data to Omniengage lists

The automation starts when a new approval request workflow is initiated in ApproveThis and automatically adds the request data to a list in Omniengage. It helps organize and update data without manual effort. *Note: Make sure the target list is set up in Omniengage.*

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

Omniengage Logo

Action

Add Data to List

Add data to selected list.