ApproveThis manages your SolarWinds Service Desk Integration approvals.

Why These Two Tools Belong Together

Let's cut through the noise: SolarWinds Service Desk keeps your IT operations running, while ApproveThis makes sure decisions get made without endless email chains. Together? They turn "waiting for approval" from a productivity killer into a checkbox.

Most IT teams using SolarWinds still handle approvals through Outlook or Slack. That means critical requests get buried under cat memes and lunch plans. Our integration via Zapier bridges that gap – approvals happen where the work actually happens.

The Nutshell Benefits

• Cut approval delays from days to hours
• Stop playing detective with request status
• Keep external vendors/contractors out of your ITSM tool
• Automatically document every decision for audits

Real-World Use Cases That Don't Suck

1. Contract Approvals That Don't Require a Law Degree

When procurement adds a new vendor contract in SolarWinds, ApproveThis automatically:

• Routes to legal + department heads based on contract value
• Escalates if no response in 48hrs
• Updates SolarWinds ticket with approval status

Who Cares? Manufacturing companies approving supplier agreements. Healthcare orgs vetting HIPAA-compliant vendors. Basically anyone tired of contracts sitting in legal limbo.

2. Hardware Requests That Don't Make You the Office Villain

New laptop request in SolarWinds? ApproveThis handles:

• Automatic budget checks against department spend
• Manager approvals with cost center validation
• Auto-denial for non-standard gear requests

Why It Matters: IT teams at scaling companies. Education institutions managing device fleets. Remote teams provisioning equipment across time zones.

3. Change Management That Doesn't Require a Crystal Ball

Approved a major system update in ApproveThis? SolarWinds automatically:

• Creates change tickets with all approval docs attached
• Assigns to pre-defined implementation teams
• Triggers user comms based on approval date

Perfect For: Financial services orgs needing audit trails. Tech companies deploying frequent updates. Any team where "surprise" changes get people fired.

Setup That Won't Make You Hate Technology

1. Connect both apps in Zapier (takes 2 minutes)
2. Pick your trigger in SolarWinds (new contract, hardware request, etc.)
3. Map key data points to ApproveThis fields
4. Set approval rules once – done

Pro Tip: Use ApproveThis' calculated fields to auto-route requests based on SolarWinds ticket data. $10k+ contracts go straight to CFO? Done.

Features Your Team Will Actually Use

Email Approvals That Don't Feel Like 1998

Approvers get clean, mobile-friendly emails with:

• One-click approve/reject
• All relevant SolarWinds ticket details embedded
• Automatic reminders that don't spam the whole team

Vacation Coverage That Doesn't Require a PhD

John in accounting taking PTO? ApproveThis automatically reassigns his approvals to Susan – no manual ticket reassignment in SolarWinds needed.

Thresholds That Prevent "Who Approved This?!" Moments

Auto-approve routine software licenses under $500. Anything over $5k requires director sign-off. All defined once, enforced always.

Why This Isn't Just Another Integration

Most approval tools just shuffle PDFs around. Here's what makes this combo different:

External Approvers Don't Need SolarWinds Access

Contractors, clients, or board members can approve requests via email without a SolarWinds license. No more screenshotting tickets or explaining ITSM interfaces to non-techies.

Two-Way Sync That Actually Works

Approval status updates flow back to SolarWinds automatically. No more switching tabs to update tickets manually.

Audit Trails That Hold Up in Court

Every decision gets logged with timestamp, approver comments, and version history. Perfect for compliance-heavy industries.

Teams That Should Care (And Why)

IT Managers

Stop being the approval bottleneck. Set rules once, then focus on actual infrastructure issues instead of chasing signatures.

Procurement Teams

Automate vendor onboarding approvals while keeping all docs in SolarWinds. Bonus: automatic spend threshold enforcement.

Compliance Officers

Pre-built audit reports show who approved what, when, and why. No more frantic evidence gathering before audits.

How This Pays for Itself

• 63% faster approval cycles (actual client metric)
• 80% reduction in "status update" tickets
• 100% fewer "I never got that email" excuses

Real Talk: If your team processes 50+ approvals/month, the time saved covers the cost. Everything after that is just profit.

Getting Started Without the BS

1. Grab an ApproveThis trial (no credit card needed)
2. Connect to SolarWinds via Zapier (we have pre-built templates)
3. Set up your first workflow in under 10 minutes

Or book a 15-minute demo to see how other IT teams are using it. We'll show you the ropes, no sales pitch included.

Bottom Line

SolarWinds handles the work. ApproveThis handles the decisions. Together, they handle the paperwork – so your team can handle actual business.