ApproveThis manages your Spike.sh Integration approvals.

When Incident Alerts Meet Approval Workflows

Let's be real – nobody wants to explain to their CEO why a critical system outage approval got buried in Slack. That's where combining Spike.sh's incident alerts with ApproveThis' approval workflows turns "who's responsible?!" moments into "handled it" receipts.

Spike.sh acts as your emergency broadcast system for tech fires, while ApproveThis becomes the chain of command that actually works. Together through Zapier, they create closed-loop processes where every alert gets validated and every approval triggers action. No more screenshots of Jira tickets in executive team meetings.

Why This Combo Works for Grown-Up Companies

Companies between 50-5k employees aren't startups anymore, but they're not enterprises either. You need tools that handle complexity without the red tape. Here's where this integration hits different:

For DevOps Teams

Imagine a Sev-2 outage alert in Spike.sh automatically creating an approval request for emergency spend on cloud resources. Your on-call engineer gets the greenlight via email before the AWS bill spikes, and finance gets an audit trail showing who authorized what.

For Security Ops

Critical vulnerability detected? Spike.sh fires an alert that routes through ApproveThis' multi-step approval chain: first to the security lead, then automatically escalating to CISO if no response in 15 minutes. All while keeping a time-stamped record for compliance.

For Customer Support Leaders

When Spike.sh flags a recurring product issue, trigger an approval workflow for extending service credits to affected clients. The support manager approves via mobile, which auto-generates the discount in your CRM. No more "I thought you handled it" gaps.

Two Ways This Integration Actually Works

1. From Alert to Approval (Without the Meeting)

When Spike.sh detects a new incident:

• Zapier grabs critical details (severity level, impacted systems)
• ApproveThis creates a approval request with dynamic fields
• Approvers get email/Slack alerts with one-click approve/deny

Real example: A fintech company uses this to validate fraud detection protocol activations. Compliance gets the paper trail, engineers get faster go-aheads.

2. From Approval to Action (Without the To-Do List)

When ApproveThis approves a request:

• Zapier pings Spike.sh to create an incident ticket
• Auto-assigns to the right team based on approval type
• Updates both systems when resolved

Real example: A SaaS company automates customer escalation approvals. Approved requests become prioritized Spike.sh incidents with SLAs attached.

Setup That Doesn't Require a PhD

1. In Zapier, create a new Zap
2. Trigger: Spike.sh "New Incident Alert"
3. Action: ApproveThis "Create Request"
4. Map these fields:
- Incident title → Request title
- Severity level → Approval priority
- Description → Custom field "Context"
5. Test with a mock outage

Pro tip: Use ApproveThis' calculated fields to auto-approve low-severity incidents under $500 impact. Saves 37% of manual reviews according to our data.

Why This Isn't Just Another Integration

ApproveThis brings three things most approval tools miss for incident management:

Approval Thresholds That Actually Work

Set rules like "Auto-approve cloud spend under $1k during P1 outages" or "Always require CISO sign-off for data breach protocols". Makes emergency decisions faster without compromising controls.

Approver Coverage That Doesn't Fail

With Spike.sh's on-call schedules synced to ApproveThis' vacation delegation, approvals automatically reroute if the primary approver is OOO. Critical when dealing with time-sensitive incidents.

Visibility That C-Levels Love

ApproveThis dashboards show approval SLAs per incident type – prove response times to auditors without spreadsheets. Bonus: Exportable reports that map to Spike.sh's post-mortem timelines.

Who Benefits Beyond Tech Teams?

Finance Controllers

Every Spike.sh infrastructure alert requiring spend approval gets tagged with cost center codes in ApproveThis. Month-end close just got 22% faster.

Compliance Officers

Auto-create audit-ready records showing who approved emergency protocol overrides during incidents. SOC2 auditors stopped rolling their eyes.

Customer Success

Trigger approval workflows for service credits the moment Spike.sh detects SLA breaches. Clients get compensated before they even complain.

Common Objections (And Why They're Wrong)

"We already use Jira Service Management"

Jira's great for tracking, but ApproveThis adds actual governance. Require VP sign-off for major incident post-mortems? Built-in. Approval chains that match your actual org structure? Done.

"Our approval process is too complex"

ApproveThis handles conditional logic like "If outage duration > 2hrs AND impacted > 50% users, require CFO approval". Spike.sh provides the real-time data to trigger those rules.

"We don't want another tool"

Here's the kicker – approvers don't need a ApproveThis license. They approve via email or existing tools. Only workflow creators need seats. External vendors? They just click a link.

Getting Started Without the BS

1. Sign up for ApproveThis (free 14-day trial)
2. Connect your Spike.sh account via Zapier
3. Clone our pre-built incident approval template
4. Test with a non-critical alert
5. Watch your MTTR (Mean Time To Resolution) drop

Pro move: Start with one workflow – like infrastructure change approvals – then expand. Most teams see ROI in under 11 days.

Bottom Line

Companies scaling past 200 employees can't afford ad-hoc incident approvals. ApproveThis + Spike.sh via Zapier creates the structured flexibility you actually need – enough process to prevent chaos, enough automation to keep moving fast.

Either build another convoluted spreadsheet, or book a 15-minute demo to see how approval workflows should work.