ApproveThis manages your Voxtelesys Integration approvals.

When SMS Meets Approval Processes – No More Playing Phone Tag

Let’s be real: approval processes suck when you’re waiting on someone to check their email or log into yet another system. Now imagine if your team could handle critical approvals directly via SMS – and automatically trigger actions based on those decisions. That’s what happens when you connect ApproveThis (the approval automation platform) with Voxtelesys (the SMS/MMS API tool) through Zapier. We’re talking about turning text messages into approval triggers and approval decisions into instant notifications – without manual data entry or chasing people down.

What Each Tool Does Best (And Where They Meet)

ApproveThis handles the messy part of approvals: routing requests to the right people, escalating when someone’s OOO, calculating budget thresholds, and keeping a paper trail. Key thing? Approvers don’t need accounts in your other apps. If your accounting team uses Voxtelesys but your client doesn’t? They can approve via email or SMS without getting a Voxtelesys login.

Voxtelesys moves your critical communications to SMS/MMS – appointment reminders, delivery notifications, emergency alerts. But until now, using it for approvals meant manual work. Someone texts a request → you copy/paste it into your system → chase down approvers → manually send the reply. Not exactly scalable.

The Automation Sweet Spot: Two Killer Use Cases

1. Turn Incoming SMS Requests Into Tracked Approvals

Scenario: A construction company gets subcontractor bids via text. Project managers need to approve costs before sending PO numbers.

Old Way: Forward texts to email, lose context, forget to update spreadsheets.

Automated: Voxtelesys detects new SMS bid → ApproveThis creates approval request with bid details → CFO approves via email → Zapier auto-replies with PO via SMS.

Why It Works: Field teams keep using SMS they already know. Finance gets structured approval data. No one’s manually bridging systems.

2. Send SMS Alerts When Approvals Finalize

Scenario: A healthcare clinic approves patient appointment changes via ApproveThis. Staff needs to notify patients immediately.

Old Way: “Approved” email → front desk checks system → manually texts patient.

Automated: ApproveThis detects approval → Voxtelesys fires confirmation SMS → patient gets update in under 60 seconds.

Why It Works: Eliminates the approval→action delay that frustrates customers. Uses existing patient comms numbers.

Who Actually Benefits From This Integration?

Customer Support Teams

Example: A telecom company gets SMS requests for account changes (upgrades, cancellations). Support needs legal + billing approvals before acting.

Setup: Voxtelesys captures SMS → ApproveThis routes to legal (must review) → if approved, routes to billing (check balance) → once both approve, Voxtelesys SMS confirms completion to customer.

Secret Weapon: ApproveThis’ calculated fields auto-check if upgrade cost exceeds plan limits before routing to billing.

Operations Managers

Example: A logistics company receives delivery delay alerts from drivers via SMS. Operations needs to approve reroutes or overtime pay.

Setup: Driver texts “Delay: 2hr, Reroute Cost $200” → ApproveThis creates request with cost breakdown → Ops manager approves → Voxtelesys texts driver updated instructions.

Secret Weapon: Approval thresholds auto-approve reroutes under $100 if manager isn’t available.

HR Departments

Example: A retail chain uses SMS for employee shift change requests. HR policy requires manager + payroll approval.

Setup: Employee texts shift swap request → ApproveThis routes to store manager → if approved, checks payroll for OT eligibility → Voxtelesys confirms via SMS.

Secret Weapon: Vacation delegation ensures if manager is off, approval goes to assistant without process breakdown.

Setting This Up Without Overcomplicating Things

Step 1: Create your ApproveThis account (free trial works). Build an approval template – add fields like “SMS sender number”, “request details”, “auto-calculated cost impact”.

Step 2: In Zapier, connect Voxtelesys (use their auth link) and ApproveThis.

Step 3: Pick trigger: “New SMS in Voxtelesys” → Filter for keywords like “APPROVAL” or from specific numbers → Map SMS data to ApproveThis fields.

Step 4: Add second Zap: “Approval decision in ApproveThis” → “Send SMS via Voxtelesys” with dynamic response text.

Pro Tip: Use ApproveThis’ email-to-approval feature as a backup if SMS approvers don’t respond.

Why This Combo Doesn’t Just “Work” – It Solves Real Annoyances

Problem: External approvers (clients, vendors) hate creating accounts for your internal tools.
Fix: They approve via SMS or email. No new logins. No training.

Problem: Urgent requests get buried in email.
Fix: SMS approvals create urgency. Plus, ApproveThis escalates if no response in X hours.

Problem: Approvals in one app, actions in another = dropped balls.
Fix: Auto-sync decisions to SMS comms. No human handoff needed.

The Bottom Line for Teams Over 50 People

If you’re using SMS for critical requests or updates, adding ApproveThis via Zapier means:

• No more missed approvals because someone’s inbox is a mess
• Faster decisions since approvers can act from their phone
• Full audit trails for compliance, even with SMS/email approvals

It’s not about “more automation” – it’s about cutting the steps that make people resent approval processes.

What To Do Next (No Sales Pitch, Just Facts)

If your team processes 50+ approvals a month with SMS elements:

1. Start an ApproveThis trial
2. Connect your Voxtelesys account in Zapier (takes 8 minutes)
3. Build one approval flow for your most annoying manual process

Worst case? You automate one approval type and save a few hours a month. Best case? Your team actually stops complaining about approvals.