
ApproveThis manages your Wello Solutions Integration approvals.
April 17, 2025
Integration Category: Product Management
Two Systems, One Competitive Edge
When work order management meets airtight approval controls, service businesses gain operational precision that competitors can't match. Wello Solutions' field service expertise combined with ApproveThis' structured decision-making creates a workflow engine that eliminates bottlenecks while maintaining financial and operational discipline.
Why This Integration Changes the Game
Most field service teams juggle two critical needs: moving quickly to resolve customer issues, and maintaining strict controls over spending/compliance. Traditional approaches force tradeoffs between speed and oversight. This integration eliminates that compromise through three key advantages:
1. Contextual Decision-Making
ApproveThis pulls real-time data from Wello work orders to create approval packets with all relevant details - service history, parts costs, customer contract terms. Approvers get complete context without switching systems.
2. Financial Guardrails
Auto-escalate approvals when work orders exceed budget thresholds. Route high-cost parts orders to department heads while letting field supervisors approve routine expenses. Built-in calculated fields prevent math errors in time-sensitive decisions.
3. Mobile-First Accountability
Technicians get approval decisions in their Wello mobile app workflow. Managers approve via email without needing Wello logins. Every decision is timestamped and auditable across both systems.
Real-World Impact Across Teams
Field Operations: Prevent Costly Delays
A Midwest HVAC company reduced emergency call resolution time by 40% by embedding approval requests directly into Wello work orders. Technicians request special equipment approvals while onsite, with automatic routing based on amount and contract type.
Finance: Catch Errors Before Payment
ApproveThis' invoice approval workflows reduced billing disputes by 62% for an electrical contractor. The integration cross-checks Wello time logs against supplier invoices, flagging discrepancies for review before approval.
Customer Success: Enforce Service SLAs
A national pest control provider uses approval thresholds to automatically escalate overdue preventative maintenance requests. Customer managers get notified via ApproveThis when service timelines risk violation, with option to approve overtime costs.
Four Ways to Automate Approval Workflows
1. Client Onboarding Validation
The Problem: New client setup in Wello often requires input from safety, legal, and finance teams - creating 3-day delays.
The Fix: Auto-create ApproveThis requests when Wello detects new high-value clients. Route to necessary stakeholders with conditional logic. Sales ops teams at industrial suppliers cut onboarding time by 58% using this method.
2. Invoice Exception Handling
The Problem: 22% of field service invoices require manual review, delaying payments and frustrating vendors.
The Fix: Create approval requests only when Wello invoices exceed project budgets or use unapproved suppliers. A plumbing company reduced finance team overtime by 14 hours/week using this filtered approach.
3. Emergency Work Order Approvals
The Problem: After-hours approvals often stall because managers can't access work order details remotely.
The Fix: Connect Wello's mobile app to ApproveThis' email approvals. A restoration company improved 24/7 response capability by 31% while maintaining $10k+ approval thresholds.
4. Compliance Audits Made Simple
The Problem: Safety documentation gets lost between field teams and back-office systems.
The Fix: Trigger ApproveThis documentation reviews when Wello work orders are marked complete. Required certificates and checklists are attached automatically. A utilities contractor passed their first regulatory audit with zero findings using this method.
Implementation That Actually Works
Forget complex IT projects - this integration uses Zapier for setup in under 45 minutes:
- Connect Wello Solutions and ApproveThis via Zapier
- Choose trigger events (new work order, invoice, etc.)
- Map critical data fields between systems
- Set approval rules and thresholds
Critical Configuration Tips
Do: Use ApproveThis' calculated fields to auto-flag work orders needing special approval (e.g., overtime hours x rate exceeds $500)
Don't: Require approvers to log into Wello - use ApproveThis' email approvals for external partners
Pro Tip: Set up vacation delegation in ApproveThis to prevent work order delays during time-offs
Why Teams Choose This Combination
Service companies using both platforms report:
- 31% faster approval cycles for complex work orders
- 83% reduction in compliance-related rework
- 68% fewer finance/field team disputes
Getting Started
ApproveThis requires no per-approver fees, making it ideal for businesses that need external clients or partners to approve Wello work orders. Start with a single high-impact workflow like invoice approvals or emergency work orders.
Ready to eliminate approval bottlenecks? Register for ApproveThis or explore Wello Solutions to book a live integration demo.
Integrate with Wello Solutions Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
Learn More
Best Approval Workflows for Wello Solutions
Suggested workflows (and their Zapier components) for Wello Solutions
Create approval requests for new contacts
When a new contact is added in Wello Solutions, create an approval request in ApproveThis to verify the contact before onboarding. *Note: Ensure the contact details are complete before triggering the approval.*
Zapier Components

Trigger
New Contact
Triggers when the customer request all contact list.
Action
Create Request
Creates a new request, probably with input from previous steps.
Update companies for new approval requests
When an approval request is initiated in ApproveThis, update company details in Wello Solutions to keep records accurate. *Note: Configure mappings between approval data and company fields.*
Zapier Components
Trigger
New Request
Triggers when a new approval request workflow is initiated.

Action
Create or Update Company
Allows you to Create or update an existing company (account) on your domain.
Create approval requests for new invoices
When a new invoice is created in Wello Solutions, automatically submit an approval request in ApproveThis to verify invoice details. *Note: Verify invoice details align with approval criteria.*
Zapier Components

Trigger
New Invoice
Triggers when a new invoice is created
Action
Create Request
Creates a new request, probably with input from previous steps.
Create tasks for approved requests
When a request is approved or denied in ApproveThis, create or update a task in Wello Solutions to track follow-up actions. *Note: Align task details with approval outcomes for clarity.*
Zapier Components
Trigger
A Request Is Approved/Denied
Triggers when a request is approved or denied.

Action
Create or Update Task
Create or update a task within Odyssee Field Service. The task can be created for any company/account linked with a contact.
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