ApproveThis manages your Owllee Integration approvals.

Why Combine Owllee and ApproveThis?

Businesses using Owllee's AI chatbots gain a powerful tool for customer interactions – but what happens when those automated conversations require human oversight? Manual approvals for chatbot scripts, pricing quotes, or service changes create bottlenecks that slow down response times. This is where ApproveThis steps in. By connecting Owllee to ApproveThis via Zapier, companies automate approval workflows without sacrificing control. The result? Faster customer resolutions, fewer errors, and teams that spend less time chasing signatures.

How These Platforms Work Together

Owllee excels at managing real-time conversations through smart chatbots, while ApproveThis provides structure for decisions requiring human judgment. Together, they create a closed-loop system:

• AI handles routine tasks, escalating only exceptions needing approval
• Approval status automatically updates chatbots, keeping customers informed

This integration shines in scenarios like insurance claims processing, where chatbots collect initial information but require underwriter approval, or retail operations where chatbots need manager sign-off before issuing refunds above set thresholds.

Real-World Use Cases

1. Automating Chatbot Deployment Approvals

Marketing teams launching new Owllee chatbots often need legal/compliance reviews before going live. With ApproveThis integration:

• New chatbot drafts in Owllee trigger approval requests
• Legal teams review directly via email (no Owllee license needed)
• Approved bots deploy automatically; rejected ones route back with comments

Example: A telecom company reduced chatbot launch time from 5 days to 12 hours by automating compliance checks for rate change announcements.

2. Escalating Customer Requests to Human Approvers

When Owllee chatbots encounter service exceptions (e.g., warranty claims), ApproveThis ensures smooth handoffs:

• Chatbot identifies need for manager approval
• ApproveThis routes request with all conversation history
• Approver decision feeds back into chatbot to continue dialogue

Example: An equipment rental company uses this flow to approve expedited delivery requests – customers get real-time updates without agent involvement.

Key Integration Benefits

For Customer Support Teams

Reduce escalations by empowering chatbots to handle approvals autonomously. ApproveThis' calculated fields automatically flag conversations needing review based on pre-set rules (e.g., discount amounts), while approval thresholds let frontline agents resolve common issues without manager involvement.

For Marketing Operations

Accelerate campaign launches by automating compliance approvals for chatbot scripts. Use ApproveThis' version control to track changes across iterations, with vacation delegation ensuring campaigns aren't delayed by absent approvers.

For Finance Departments

Embed approval workflows into Owllee's payment negotiation chatbots. When customers request payment plans exceeding standard terms, ApproveThis routes requests to credit managers with all relevant chat history, maintaining audit trails for compliance.

Implementation Made Simple

Setting up the integration takes under 30 minutes:

1. Create Zapier account (if none exists)
2. Choose Owllee trigger ("Get Chatbots" or "New Chatbot Message")
3. Select ApproveThis action ("Create Request" or "Update Status")
4. Map Owllee data fields to ApproveThis templates

Pro Tip: Use ApproveThis' conditional logic to route different chatbot requests to appropriate approvers – marketing copy reviews go to legal, pricing exceptions to sales ops, etc.

Why This Integration Outperforms Custom Builds

While some companies try coding approval flows directly into chatbots, ApproveThis adds critical functionality:

• Centralized tracking across all Owllee chatbots + other systems
• Role-based permissions separate from chatbot access controls
• Mobile-friendly approvals via email/SMS (crucial for execs)

Plus, updates to approval processes (new signers, policy changes) happen in ApproveThis without touching live chatbots.

Advanced Configuration Options

For complex needs, layer in ApproveThis features:

• Sequential approvals: Route chatbot change requests through dev > QA > legal review
• Dynamic fields: Auto-calculate discount percentages based on chat history
• Auto-approvals: Instantly OK common requests meeting criteria (e.g., returns under $50)

Getting Started

To implement this integration:

1. Sign up for ApproveThis (free trial available)
2. Connect your Owllee account via Zapier
3. Clone pre-built templates or create custom workflows

Most customers see full ROI within 45 days through reduced handling times and improved compliance. One SaaS company cut approval-related delays on customer onboarding by 78% while eliminating three manual process steps.

Common Pitfalls to Avoid

Maximize success by sidestepping these mistakes:

• Over-engineering: Start with 2-3 critical approval types before expanding
• Neglecting feedback loops: Use Owllee's analytics to refine approval triggers
• Forgetting mobile users: Test email/SMS approvals on real devices

The Future of Automated Approvals

As AI chatbots handle increasingly complex interactions, integrated approval systems become crucial for maintaining velocity without sacrificing governance. Early adopters of Owllee+ApproveThis integrations report:

• 22% faster customer response times
• 63% reduction in approval process errors
• 91% compliance audit pass rates

Next Steps

Ready to eliminate approval bottlenecks in your chatbot operations? Start your free ApproveThis trial or book a custom integration demo. For specific Owllee use cases, visit Owllee's integration hub.