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Supabugs Integration

ApproveThis manages your Supabugs Integration approvals.

April 17, 2025

Integration Category: Todo Lists

When Bureaucracy Meets Bug Squashing

Let's face it - nothing kills momentum like watching a critical bug report gather dust in someone's inbox. Developers want to fix issues yesterday. Managers need to control scope creep. QA teams just want clear instructions. This is where combining ApproveThis and Supabugs turns your approval process from a bottleneck into a jet engine.

We're not talking about just connecting two apps here. This integration bridges the gap between people who find problems (everyone) and people who approve solutions (the busy ones). It's like giving your engineering team a self-service lane for approvals, minus the awkward small talk with the CFO about why that database migration costs as much as a compact car.

Why This Combo Works Better Than Free Coffee

Supabugs handles the messy business of tracking bugs across your systems. ApproveThis manages the even messier business of getting humans to make decisions. Together through Zapier, they handle the three biggest headaches in technical workflows:

The Visibility Problem

Ever seen a critical bug approval get stuck because the approver "didn't see the email"? With this integration, every new Supabugs issue automatically becomes a tracked approval request with deadlines, escalation rules, and a complete audit trail. No more ghosted Jira tickets.

The Priority Black Hole

Not all bugs are created equal. Our integration lets you set approval thresholds based on severity levels from Supabugs. A minor UI glitch might auto-approve for immediate fixing, while a security vulnerability could route through legal, engineering leadership, and the CEO - all before the developer finishes their coffee.

The Context Switch Tax

Developers live in Supabugs. Execs live in email. This setup meets both where they are. Approvers get clean, mobile-friendly approval requests with just enough context to say yes/no without getting into the weeds. No need to log into yet another system.

Real-World Fixes for Real Companies

Let's break down how different teams actually use this integration:

The Overworked SaaS Startup

A 150-person fintech company uses ApproveThis thresholds to auto-approve low-risk bugs while routing compliance-related issues through their legal team. Their CTO set up calculated fields to estimate engineering hours from Supabugs' severity labels, automatically flagging high-effort fixes for budget approval.

The Enterprise IT Squad

A 2,000-employee retailer connects Supabugs bug reports from their e-commerce platform to ApproveThis' sequential approvals. Store ops managers approve UI changes, while inventory-related bugs route to supply chain leads. Vacation delegation ensures holiday schedules don't block critical fixes during peak sales periods.

The Agency Life Saver

A digital marketing agency serving 30 clients uses approval groups to include both internal QA leads and external client contacts in bug reviews. Since ApproveThis doesn't require external approvers to have Supabugs licenses, clients get simple email approvals while the agency maintains full visibility in their dashboard.

Setting This Up Without Losing Your Mind

Here's the no-BS guide to getting started:

  1. Create a Zapier account if you don't have one (takes 2 minutes)
  2. In Zapier, choose Supabugs as your trigger app ("New Issue Created")
  3. Connect ApproveThis as your action app ("Create Request")
  4. Map these key Supabugs fields to ApproveThis:
    • Issue Title → Request Title
    • Severity Level → Custom Field "Priority"
    • Reporter Email → Requester
  5. Set your approval rules in ApproveThis based on severity thresholds
  6. Test with a low-severity bug to confirm the flow

Pro tip: Use ApproveThis' calculated fields to automatically add SLA deadlines based on Supabugs' severity levels. A critical bug might auto-set a 4-hour approval deadline, while minor issues get 24 hours.

Features You'll Actually Use

Beyond basic approvals, this integration shines when you leverage:

Approval Escalations

If a high-priority Supabugs issue isn't approved in 2 hours, automatically notify the department head. If still pending at 4 hours, CC the CFO with cost-of-delay estimates pulled from your calculated fields.

Cross-Team Visibility

Marketing leads can subscribe to ApproveThis digests for all UI-related bugs without needing Supabugs access. Engineering managers get real-time dashboards showing approval bottlenecks.

Client-Friendly Approvals

Agencies love that client approvers only interact with clean email requests - no Supabugs logins required. Approval decisions sync back automatically, keeping projects moving.

When Not to Use This Integration

We'll be honest - this isn't magic fairy dust. If you're a 5-person startup where everyone shares a desk, maybe just yell across the room. But once you have:

  • Multiple approval layers (engineering lead → product manager → client)
  • External stakeholders needing simple approval paths
  • More than 20 bugs/week needing oversight

...that's when this combo pays for itself in saved meeting hours alone.

Making It Stick in Your Org

Implementation tips from teams that nailed it:

Start with One Pain Point

A healthcare tech company first automated approvals for security-related bugs only. After proving ROI, they expanded to UI changes and database issues.

Leverage Existing Supabugs Data

An e-commerce site used Supabugs' API to pull historical fix times into ApproveThis, creating smart SLA estimates for new bugs.

Keep Email Approvers Informed

A logistics company added ApproveThis comments to their weekly bug review meetings, using approval trends to identify process bottlenecks.

What's Next After Setup?

Once you're comfortable with basic approvals, explore:

Auto-Create Supabugs Tickets from Approved Requests

Use Zapier to reverse the flow - marketing approves a campaign change in ApproveThis, which auto-creates a Supabugs ticket for implementation.

Budget Guardrails

Connect ApproveThis' calculated fields to your accounting software. If a bug fix estimate exceeds department budgets, require extra approvals before creating the Supabugs ticket.

Post-Mortem Automation

When Supabugs marks a bug as resolved, have ApproveThis automatically request a retro approval from stakeholders - perfect for compliance audits.

Bottom Line for Busy Teams

This integration isn't about adding more process - it's about containing the chaos. Development teams get clearer priorities. Managers gain control without micromanaging. Clients see faster resolutions without learning new tools.

The magic happens in the thresholds and routing. A $500 bug fix shouldn't need CFO approval. A security flaw shouldn't wait for someone to check their email. Get those rules set once, and watch approvals happen at human speed rather than bureaucracy speed.

Ready to stop playing approval tag? Book a demo to see how it works, or start your free trial and connect your Supabugs account in about the time it takes to file three manual bug reports.

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Integrate with Supabugs Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for Supabugs

Suggested workflows (and their Zapier components) for Supabugs

Create approval requests for new Supabugs issues

When a new issue is created in Supabugs, this integration creates an approval request in ApproveThis to ensure bugs are vetted before work begins. *Note: Set up your approval criteria in ApproveThis to match your workflow needs.*

Zapier Components

Supabugs Logo

Trigger

Issue Created

Triggers when a new issue is created on Supabugs.

Action

Create Request

Creates a new request, probably with input from previous steps.