
ApproveThis manages your Segretaria24.it Integration approvals.
April 17, 2025
Integration Category: Communication
When Your Phone System Needs Adult Supervision
Let's face it - missed calls are the loose change of business operations. They pile up in couch cushions of voicemail boxes, get forgotten in spreadsheet limbo, and cost you real money. Segretaria24.it handles the phone part beautifully with human-powered call answering. But what happens after they take the message? That's where 83% of companies faceplant.
ApproveThis doesn't just automate approvals - it creates accountability trails for every "Hey, call this guy back" note. When you connect these two through Zapier, you're essentially giving your phone system a direct line to the people who need to make decisions, not just take messages.
Why This Combo Doesn't Suck
Most approval tools treat every request like a TPS report needing seven signatures. ApproveThis handles the structured stuff (contracts, PO approvals) while playing nice with messy real-world scenarios like:
- Urgent client requests captured by your virtual receptionist
- Sales leads that need budget sign-off before responding
Segretaria24.it's strength is capturing call details. ApproveThis' job is making sure those details don't die in someone's inbox. Together via Zapier, they turn "We'll get back to you" from a polite fiction into an actual process.
Real Teams Using This Without Hating It
Customer Support Teams
Scenario: A premium client calls about a service complaint. Segretaria24.it logs the issue. Instead of CC'ing three managers and praying, ApproveThis:
- Routes compensation approval to the right department head
- Auto-escalates if no response in 2 hours
- Updates your CRM when resolved
Result: Clients think you're organized. You actually become organized. Everybody wins.
Legal Departments
Scenario: A partner calls about contract changes. The virtual assistant transcribes the request. ApproveThis:
- Creates parallel approval tracks for legal review and stakeholder sign-off
- Locks down sensitive call details with role-based access
- Maintains audit trails because lawyers love trails
Procurement Teams
Scenario: Vendor calls about price negotiations. Segretaria24.it captures the ask. ApproveThis:
- Routes to purchasing managers with spend authority thresholds
- Auto-calculates budget impacts using live data
- Syncs approved rates back to your ERP
Setup That Won't Make You Want to Swear
1. Zapier Connection: Log into Zapier, select Segretaria24.it as trigger ("New Call Note/Voicemail")
2. Map Call Data: Pull key details into ApproveThis request fields (caller ID, urgency flags, etc.)
3. Configure Approvers: Set rules like "Sales leads > $50k auto-route to VP"
4. Test With Real Calls: Have your team call in fake requests to validate routing
Pro Tip: Use ApproveThis' calculated fields to auto-prioritize based on caller history or requested action.
Features You'll Actually Use
Vacation Delegation: Because nothing kills momentum like an approver being at Burning Man. Auto-reassigns without manual intervention.
Threshold Escalations: If a client's requested discount hits your margin limit, it jumps straight to the CFO queue.
Email Approvals: External partners can approve/reject via email without needing logins. (Yes, it's secure.)
Why This Beats Spreadsheet Hell
Typical process: Call note > email > Slack reminder > Excel row 427 > forgotten. Our version:
- Automatic request creation from call metadata
- Real-time dashboard shows exactly who's sitting on decisions
- Approvals trigger next steps (CRM updates, contract generation, etc.)
Bonus: Approvers only need ApproveThis access - no extra Segretaria24.it seats required. Great for external partners.
Objections We've Already Heard
"We just forward emails, it works fine."
Until someone's OOO, or it gets buried, or there's no record of who approved what. But sure, keep playing approval whack-a-mole.
"Our team prefers phone calls."
They don't. They tolerate phone calls because your current system makes digital approvals painful. Fix the pain point.
When to Steal This Setup
You need this if:
- More than 20% of calls require follow-up decisions
- You have external partners without access to internal systems
- Compliance requires paper trails for verbal requests
Don't bother if:
- Your entire approval process fits on a sticky note
- You enjoy the "Wait, who approved this?!" game
No-BS Next Steps
1. Check Segretaria24.it if you're not already using it
3. Build the Zapier flow in under 15 minutes
Or book a demo to see real client examples (we'll skip the sales poetry).
Final Thought
Approval processes are like diapers - if you don't change them regularly, things get messy. This integration is your bulk pack of Pampers.
Integrate with Segretaria24.it Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
Learn More
Best Approval Workflows for Segretaria24.it
Suggested workflows (and their Zapier components) for Segretaria24.it
Create approval requests from new callnotes
When a new callnote or voicemail is generated in Segretaria24.it, this automation creates an approval request in ApproveThis to streamline review workflows. *Note: Ensure that your approval workflow in ApproveThis is set up to handle call record approvals.*
Zapier Components

Trigger
Generation of the Callnote or Voicemail
Triggers when a new callnote is created or a voicemail message is received.
Action
Create Request
Creates a new request, probably with input from previous steps.
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