
ApproveThis manages your Appzi Integration approvals.
April 17, 2025
Integration Category: Customer Appreciation
Why This Integration Isn't Just Another Zap
Let's be real – most "integrations" are just digital duct tape. But when you connect Appzi's customer feedback superpowers with ApproveThis' approval muscle, you're building an actual system that does two critical things:
1. Stops important feedback from dying in someone's inbox
2. Makes sure decisions happen at human speed, not software speed
Appzi's great at catching those "Hey, your checkout button's broken" or "I'd pay double for this feature" moments. ApproveThis? It's the traffic cop making sure the right person actually does something about it. Together, they turn reactive chaos into a process that doesn't suck.
Who Actually Cares? (Spoiler: Your CFO Will)
Mid-sized companies get crushed by feedback limbo. Support teams flag something urgent, it sits waiting for legal approval, legal's waiting on product... meanwhile customers churn. This integration breaks that cycle by:
- Auto-routing specific feedback types to pre-defined approvers
- Adding deadline pressure without being that annoying CC'd email
- Giving execs visibility into bottlenecks ("Why does accounting approve bug reports?")
Example: A 200-employee SaaS company used this combo to slash their "feedback-to-action" time from 11 days to 48 hours. How? Appzi tags high-priority feature requests > ApproveThis pings the product VP directly > If no reply in 24hrs, escalates to CEO. No more "I didn't see the ticket" excuses.
Real-World Use Cases That Don't Sound Like MBA Bullshit
The "Oh Shit" Moment Triage
Customer submits negative feedback via Appzi's popup > Zapier triggers an ApproveThis workflow that:
- Auto-calculates CSAT impact score using ApproveThis' calculated fields
- Routes to support lead + account manager if score < 3
- Requires both to approve compensation offers over $50
Result: Angry customer gets a real response before they tweet about you.
Feature Requests That Don't Get Lost in Slack
Every "Can you add dark mode?" Appzi submission becomes an ApproveThis request with:
- Voting thresholds (10+ votes auto-approves for roadmap review)
- Attaches similar past requests for context
- Due date = 2 days before next sprint planning
Product teams stop wasting meetings on "What did customers ask for?"
The Compliance Shield
Regulated industry? Any feedback containing "refund" or "legal" triggers:
- Mandatory legal team approval via ApproveThis
- Full audit trail with Appzi's original submission data
- Automatic Slack alerts if not resolved in 72hrs
Auditors get hard evidence you're not ignoring complaints.
Setup That Takes Less Time Than Your Daily Standup
1. Create a Zap starting with Appzi's "New Feedback" trigger
2. Filter to only handle specific feedback types (pro tip: use Appzi's tagging)
3. Action step: ApproveThis "Create Request" with mapped fields
4. Test with real data (not some fake "asdf" submission)
Critical settings:
- Use ApproveThis' calculated fields to auto-priority score based on feedback sentiment
- Set approval thresholds so minor stuff auto-approves
- Enable vacation delegation so requests don't stall because Karen's in Bali
Team-Specific Wins (Because Silos Suck)
Customer Support
Stop playing telephone between angry users and engineering. Appzi feedback with "bug" tag > ApproveThis routes to QA lead + CTO. They approve/deny > Auto-response via Appzi tells user it's being fixed. No more "We forwarded your concern" black hole.
Product Management
Roadmap decisions based on data, not whoever yells loudest. Appzi submissions feed into ApproveThis workflows that:
- Require 15 team votes before escalation
- Attach usage metrics from other tools
- Force cost estimates from finance before approval
Marketing
That "Can you add our logo?" partner request in Appzi becomes an approval chain with:
- Legal checks usage rights
- Design approves asset quality
- CRM checks if partner tier allows it
All before the CMO even gets pinged.
Why This Beats "Just Using Jira"
Jira's great for tracking tasks, terrible at decisions. ApproveThis adds:
- External approvers: Clients, vendors, or legal can approve without Jira access
- Monetary thresholds: Auto-approve $100 spends, escalate $10k+ to CFO
- Approval chains: Requires 3/5 team leads to say yes, in order
Plus, let's be honest – non-techies actually understand email approvals.
Objections We Hear (And Shut Down)
"We already have a feedback process."
Cool. Does it automatically:
- Route urgent issues past middle managers?
- Show execs which departments are bottlenecks?
- Prevent $500K deals from waiting on a $50 approval?
No? Then you've got a spreadsheet, not a process.
"We're not technical enough."
The Zap takes 15 minutes. ApproveThis works in email. Your approvers don't need new logins. If you can forward an email, you can use this.
Bottom Line: This Isn't About Software
It's about fixing the "Yeah, we should do something about that" syndrome. Every day your feedback process is manual is a day you're:
- Losing customers to slow responses
- Wasting salary hours on approval chase-downs
- Making decisions with stale data
Appzi + ApproveThis via Zapier is how companies with 200+ employees stop feeling like chaotic startups. It's process automation that doesn't require an IT PhD to maintain.
Next Steps (Pick One)
A) Register for ApproveThis, connect Appzi in 15 minutes, and actually resolve feedback this week.
B) Do nothing, keep letting customer insights gather dust, and wonder why churn keeps increasing.
Pro tip: A doesn't require talking to sales unless you want to.
Integrate with Appzi Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
Learn More
Best Approval Workflows for Appzi
Suggested workflows (and their Zapier components) for Appzi
Create approval requests from new Appzi feedback
Streamline your feedback review process by automatically creating approval requests in ApproveThis whenever new feedback is submitted on Appzi. With this integration, you can ensure all feedback receives the necessary attention and approval for further action or implementation. *Note: Set up appropriate approval paths in ApproveThis for efficient workflow handling.*
Zapier Components

Trigger
New Feedback
Triggers when a new feedback is created.
Action
Create Request
Creates a new request, probably with input from previous steps.
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