ApproveThis manages your ZOEY by Tekton Billing Integration approvals.

When Billing Meets Approval Muscle

Let’s cut to the chase: billing systems aren’t exactly known for their ability to play nice with other tools. ZOEY by Tekton Billing does the heavy lifting for telecoms and IT resellers – automating subscriptions, usage charges, and cost center management. But here’s where things get sticky: every account update, service change, or new client onboarding needs someone to sign off. That’s where most billing platforms leave you hanging.

ApproveThis isn’t another layer of bureaucracy. It’s the missing link between ZOEY’s automated billing engine and the humans who need to approve changes. Connect them via Zapier, and you’ve got a system where billing updates trigger approval workflows – and approvals automatically push changes back into ZOEY. No more chasing down decision-makers over Slack. No more “I thought you checked the PO” emails. Just clean, auditable handoffs between systems and teams.

Why This Combo Works for Mid-Sized Companies

ZOEY handles complex billing scenarios – think multi-layered telecom contracts or IT service bundles. ApproveThis handles complex approval scenarios – think “This $50K account modification needs CFO sign-off, but only if it exceeds their Q2 budget.” Together, they cover the two biggest friction points in scaling service-based businesses: getting paid correctly and getting decisions made quickly.

Key advantages:

• No approval black holes: ZOEY’s account updates (new services, pricing changes) automatically create approval requests in ApproveThis. Approvers get email notifications with one-click approve/reject – no need to log into ZOEY.
• Client-facing teams stay lean: External approvers (client procurement teams, external CFOs) don’t need ZOEY licenses. They review requests via email or ApproveThis’ portal. Approved? Changes sync back to ZOEY automatically.
• Escalation guards against bottlenecks: If an approver’s OOO (thanks to ApproveThis’ vacation delegation), requests reroute instantly. Thresholds auto-approve small changes but escalate big ones.

Real-World Use Cases (Not Just Theory)

1. Telecoms: Lock Down Service Changes

A regional telecom uses ZOEY to manage enterprise fiber contracts. Their pain point? Sales reps would promise custom SLAs without engineering sign-off, leading to unrealistic commitments. Now:

- Any ZOEY service update → ApproveThis checks if SLA terms changed
- If yes: Routes to network ops lead + legal via sequential approval
- Only approved changes become billable in ZOEY

Result: 83% faster contract tweaks (because approvers aren’t digging through ZOEY logs), 100% compliance with technical vetting.

2. MSPs: Client Onboarding Without the Paper Chase

A managed IT provider onboarded 10+ clients monthly. Their old process: Sales → manually create ZOEY account → email accounting → wait for approval → activate services. Now:

- Sales submits ApproveThis request with client specs
- Upon approval → ZOEY auto-creates account + cost centers
- Rejected? Sales gets feedback in ApproveThis, resubmits

Result: 4-hour onboarding (down from 3 days), zero duplicate accounts from manual entry.

3. IT Resellers: Usage-Based Billing with Guardrails

A cloud reseller bills via ZOEY’s usage engine. Problem: Engineering would provision resources, but finance couldn’t track approvals for non-standard SKUs. Now:

- ZOEY detects usage spike on unapproved SKU → ApproveThis flags CFO
- CFO approves/denies retroactive charge or triggers contract update
- All decisions logged in ApproveThis for audit

Result: 67% fewer billing disputes, because clients see approval chain before invoices drop.

Setting This Up Without Losing Your Mind

Integration happens in Zapier – no devs required. Here’s the playbook:

1. Connect ZOEY + ApproveThis to Zapier: Zapier acts as the bridge. Auth both apps (takes 2 mins each).
2. Pick Your Trigger: Most common options:
   - "Updated Account" in ZOEY → Creates approval request in ApproveThis
   - "New Request" in ApproveThis → Creates account in ZOEY upon approval
3. Map Critical Fields: ZOEY’s account ID → ApproveThis’ reference field. Add conditional logic (e.g., “Only trigger if monthly spend > $5K”).
4. Test with Live Data: Zapier’s test mode lets you mock a ZOEY update → ApproveThis request. Confirm approvers get correct info.

Pro tip: Use ApproveThis’ Calculated Fields to auto-flag requests needing exec review. Example: If ZOEY’s usage data shows a 20%+ cost overage, route to VP Finance automatically.

Who Benefits (Beyond the Obvious)

Finance Teams: Approve directly from Outlook. Every ZOEY change has an audit trail. Thresholds auto-approve routine items (e.g., sub-$1K adjustments).

Operations: Service updates in ZOEY don’t go live until approved. Vacation coverage ensures no delays – approvers delegate via ApproveThis.

Client-Facing Teams: Send clients approval requests for billing changes via ApproveThis. Clients approve without ZOEY access. Approved? ZOEY auto-generates the amended contract.

The Bottom Line

ZOEY by Tekton Billing automates the money stuff. ApproveThis automates the people stuff. Together, they’re how mid-market companies handle complex billing without complex approval drama.

This isn’t about replacing human judgment – it’s about removing the logistical nightmares around getting that judgment. When ZOEY detects a change that needs eyes, ApproveThis gets those eyes on it within minutes, not days. No licenses for externals, no manual digging through billing logs, no “Who approved this?” retro meetings.

Next Steps

If your ZOEY setup involves even one weekly approval headache, it’s worth a look:

→ Get an ApproveThis trial (takes 2 mins)
→ Book a live integration demo (we’ll show ZOEY use cases)

P.S. Zapier’s free tier covers basic integrations. No budget fights needed.