Skip to content
Cliento Integration

ApproveThis manages your Cliento Integration approvals.

April 17, 2025

Integration Category: Scheduling

Why This Integration Isn't Just Another Tech Gimmick

Let's cut through the noise: Most software integrations promise efficiency but deliver extra busywork. This one's different. When you connect Cliento's booking muscle with ApproveThis' approval brains through Zapier, you're not just automating tasks - you're fixing the broken communication between sales, operations, and finance teams that costs mid-sized companies an average of 14 hours/week in approval limbo.

Cliento handles your client bookings and customer data. ApproveThis wrangles your approval processes. Together through Zapier, they create closed-loop workflows where client interactions automatically trigger approvals, and approvals automatically update client records. No spreadsheets. No "Did you see my email?" No clients ghosting you because their request got stuck in someone's inbox.

Real-World Scenarios That Actually Matter

1. The Instant Booking Approval Hack

Here's the problem everyone ignores: Your team books $20k client projects through Cliento, but accounting won't process them without three signatures. By the time everyone approves, the client's moved on.

The fix: Zapier triggers an ApproveThis workflow the second a booking hits Cliento. Approval groups get the request with all client details pre-filled. Marketing agencies use this to auto-approve repeat clients under $15k while flagging new clients for legal review. Bonus: Approvers don't need Cliento logins - huge for external contractors.

2. Client Updates That Don't Fall Through the Cracks

Customer changes billing address in Cliento? Classic "Who approved this?" scenario. Our integration makes Cliento customer updates trigger approval requests. Healthcare providers use this to validate patient insurance changes before appointments. Auto-escalation rules bump urgent requests to managers if not approved in 2 hours.

3. The Approval Paper Trail Clients Actually Respect

When ApproveThis finalizes a decision, Zapier pushes it back to Cliento automatically. IT consultants tie this to service contracts - denied approvals instantly free up booking slots. Approval comments sync to Cliento notes so your team isn't blindsided by "But I thought we agreed..." emails.

Teams That Stop Hating Each Other

Sales Teams

Your reps book demos in Cliento that actually stick. How? Approval rules auto-confirm prospect fit (company size, budget flags) before the meeting hits calendars. No more operations team killing deals after the fact.

Operations Managers

Resource allocation that doesn't suck. Client bookings in Cliento auto-check team capacity via ApproveThis thresholds. Overbook a photographer? The system blocks it until you adjust timelines or get director approval.

Finance Departments

Real-time budget enforcement. That $50k Cliento booking for a conference? Triggers an approval chain checking YTD spend against department budgets. Custom calculated fields in ApproveThis auto-deny requests that breach margins.

Setup That Doesn't Require an IT Degree

1. Connect the Apps: In Zapier, link Cliento and ApproveThis (takes 3 minutes)
2. Pick Your Trigger: Start with "New Booking" in Cliento or "Request Approved" in ApproveThis
3. Map Critical Fields: Pull Cliento client data into ApproveThis requests (no coding)
4. Set Escalation Rules: Approval thresholds, timeouts, delegations
5. Test With Real Data: Run a $0 test booking through the workflow

Pro Tip: Use ApproveThis' calculated fields to auto-approve repeat clients below your risk threshold. Saves 8 approval hours/month minimum.

Why This Beats "Better Communication"

We've all sat through meetings where someone says "We just need to communicate better." That's code for "We'll keep doing the same thing hoping magic happens." This integration forces alignment:

- Sales: Can't overpromise what ops can't deliver
- Ops: Sees real-time client commitments
- Finance: Enforces guardrails without being the bad guy
- Clients: Get instant transparency on request status

Law firms use this to sync case intake (Cliento) with conflict checks (ApproveThis). Denied? Client gets alternative recommendations immediately. That's how you turn a "no" into guarded trust.

The Silent Time Killers This Nukes

- Approval Ambiguity: "Who needs to sign off on this?" becomes predefined routes
- Status Updates: Real-time dashboards replace "Where are we on X?" calls
- Data Re-Entry: Client details flow between systems automatically
- Approver Availability: Vacation delegation stops everything waiting on one person

Event planners running corporate offsites cut venue booking time from 6 days to 14 hours using these automations. How? Cliento holds tentative dates while ApproveThis pings execs for budget approval. Auto-cancel holds if no approval in 24h.

When to Consider This Combo

This isn't for everyone. If you have single-approver processes or under 50 clients, keep using email. But if any of these hit home:

- You've had clients complain about slow response times
- Different departments use conflicting approval criteria
- You're expanding teams but can't hire more approvers
- Compliance requires audit trails for client decisions

Architecture firms handling $100k+ client retainers use this to auto-route contracts based on project type. Residential goes straight to partners. Commercial requires legal review. All tracked in Cliento timelines.

Getting Started Without the Overwhelm

1. Identify One Pain Point: Start with either booking approvals or client update workflows
2. Use Pre-Built Zaps: We've got templates for common Cliento<>ApproveThis scenarios
3. Phase In Teams: Roll out to sales first, then ops, then finance over 2 weeks
4. Monitor & Adjust: Tweak approval thresholds weekly based on real data

First month metrics to watch: Approval cycle time, client response latency, ops team interruption requests. If you're not seeing 30%+ improvement in one area, your workflow needs tweaking.

Bottom Line

This isn't about doing approvals faster. It's about client interactions that don't stall because someone forgot to click "approve." When your booking system and approval workflows actually talk to each other, you stop being a referee and start scaling operations.

ApproveThis works because it's not another app people ignore. Approval requests hit email inboxes with one-click decisions. No logins. No training. Just sane processes that respect everyone's time.

Get started with a free workflow audit or explore Cliento's booking features if you're still manually scheduling client work. Your future self (and clients) will thank you.

🥳

Integrate with Cliento Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

Learn More

Best Approval Workflows for Cliento

Suggested workflows (and their Zapier components) for Cliento

Create approval request for new bookings

New bookings from Cliento automatically trigger an approval process in ApproveThis, allowing teams to review and confirm appointments efficiently. This integration captures booking details and creates an approval request to streamline scheduling. *Note: Customize approval steps as needed.*

Zapier Components

Cliento Logo

Trigger

Booking Created

Triggers when a new booking is created.

Action

Create Request

Creates a new request, probably with input from previous steps.

Create customer for new approval requests

When an approval request is initiated in ApproveThis, this integration automatically adds a new customer to Cliento, reducing manual data entry. It ensures that every new approval request results in an updated customer record. *Note: Confirm customer data mapping in Cliento.*

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

Cliento Logo

Action

Create Customer

Create a new customer

Create approval request for updated customer info

When a customer's information is updated in Cliento, this integration creates an approval request in ApproveThis to validate the changes. It provides a streamlined way to review and confirm customer updates before they take effect. *Note: Adjust filter criteria as necessary.*

Zapier Components

Cliento Logo

Trigger

Customer Updated

Triggers when a customer is updated.

Action

Create Request

Creates a new request, probably with input from previous steps.

Update customer after approval decision

After an approval decision is made in ApproveThis, this integration updates the customer record in Cliento based on the outcome. It ensures that approved changes are immediately reflected, enhancing data accuracy. *Note: Verify that update criteria align with business rules.*

Zapier Components

Trigger

A Request Is Approved/Denied

Triggers when a request is approved or denied.

Cliento Logo

Action

Update Customer

Updates the customer data