When Survey Meets Sign-Off
Let's get real – most companies treat survey results like a hot potato. Marketing collects feedback, operations scrambles to analyze it, and everyone waits weeks for someone to approve next steps. ResponseSuite gives you the customer intelligence, but who's making sure those insights actually turn into action?
That's where ApproveThis comes in. We're not another survey tool – we're the missing link between getting data and getting shit done. Connect ResponseSuite to ApproveThis via Zapier, and suddenly every survey response kicks off a clear approval path. No more lost requests in Slack purgatory.
Why This Combo Doesn't Just Work – It Wins
ResponseSuite tells you what customers want. ApproveThis makes sure the right people greenlight those wants. Together, they solve three big headaches for growing companies:
- Speed: Turn survey insights into approved actions in hours, not weeks
- Accountability: No more "I thought YOU were handling that" emails
Take a retail company using ResponseSuite for product requests. Without approvals, those requests die in spreadsheets. Connect it to ApproveThis? Every survey submission auto-triggers a purchase approval workflow with dollar thresholds. Buyers approve bulk orders, managers handle exceptions – all tracked in one place.
Real-World Use Cases That Don't Suck
1. Customer Feedback That Actually Gets Implemented
Service companies love this combo. Say a client survey in ResponseSuite requests a new feature. Zapier auto-creates an ApproveThis request that routes to:
- Tech lead (feasibility check)
- Account manager (client priority)
- Finance (budget approval)
Bonus: Use ApproveThis' calculated fields to auto-flag high-cost features based on survey data. No more budget surprises.
2. Marketing Campaigns That Don't Require a Psychic
Here's how a 200-person e-commerce team uses it:
1. ResponseSuite survey identifies demand for 15% loyalty discounts
2. Zapier triggers ApproveThis workflow with:
- Pre-filled discount parameters
- Auto-approval if under $10K loss projection
- Escalation to CFO if exceeds threshold
3. Approved? Discount goes live same day
Their VP of Ops told us (not a verbatim quote, relax): "We went from guessing at survey results to having a system that actually connects feedback to execution."
Setup That Doesn't Require an IT Degree
If you can make toast, you can set this up:
1. Create a Zap
2. Trigger: New ResponseSuite survey submission
3. Action: Create ApproveThis request
4. Map survey fields to approval form (budget, priority, etc.)
5. Set approval rules (who needs to sign off, thresholds)
6. Test with a $0 budget survey submission (trust us)
Pro tip: Use ApproveThis' vacation delegation so summer Fridays don't bottleneck approvals.
Department-Specific Wins
For Operations Teams
Stop being the nagging middleman. Set up auto-routing where:
- Customer satisfaction scores below 70% → immediate exec escalation
- Feature requests with 50+ votes → auto-approved for sprint planning
All tracked in ApproveThis' dashboard with zero manual herding.
For Customer Success
Client submitted a survey about onboarding issues? Zapier creates an approval request that:
- Requires CS lead sign-off within 24hrs
- Auto-attaches NPS data from ResponseSuite
- Routes to engineering if tech changes needed
Your clients think you're psychic. We won't tell them otherwise.
For Finance
Sleep better knowing that:
- All survey-driven spending has audit trails
- Thresholds auto-reject requests over budget
- Multi-tier approvals happen before commitments
Plus, ApproveThis integrates with your ERP – no double entry.
The Unsexy Features That Make This Actually Work
We get it – "approval thresholds" sounds like accounting talk. Here's why it matters:
Email approvals: Approvers don't need another login. They click approve/reject in email. Even your least techy client can handle it.
Conditional logic: If a ResponseSuite survey shows 80%+ urgency, skip junior approvers and go straight to department heads. No bureaucracy.
Real-time tracking: See every pending survey-related decision in one dashboard. Bonus: Export reports to shut up "where are we on..." meeting questions.
Common Objections (And Why They're BS)
"We already have Jira/Asana for this."
Cool. Do they auto-create tasks from surveys with approval rules? Do they handle external clients without licenses? Didn't think so.
"Our process is too complex."
ApproveThis handles 15-step approvals with parallel paths. If your process is more complicated than nuclear launch codes, we'll handle it.
How Not to Screw This Up
Do:
- Start with one survey type (e.g., customer feature requests)
- Use calculated fields to auto-priority score submissions
- Set escalation rules for stale requests
Don't:
- Overcomplicate initial workflows
- Forget to exclude test survey responses
- Let approvers hide behind "I didn't see the email"
Bottom Line
ResponseSuite tells you what's wrong. ApproveThis fixes it. Together, they turn survey paralysis into actual decisions – without adding meetings or license costs.
Next step: Book a 15-minute demo where we'll show how to connect your most annoying survey process to an approval workflow that works. Or keep forwarding emails and hoping for the best. Your call.
More Forms integrations you might like
-
Speak4
Published: March 10, 2025Speak4 makes it simple for organizations to empower their supporters to speak up for the causes they believe in.
-
SurveyMonkey
Published: March 10, 2025SurveyMonkey is the easiest way to create surveys and get answers. SurveyMonkey lets you whip up a survey quickly and get targeted answers from the audience you want to ask.
-
Fillout Forms
Published: March 10, 2025Create powerful forms, surveys and quizzes your audience will answer with Fillout Forms. Store responses directly where you need them.
You'll ❤️ these other ApproveThis integrations
-
ShinyStat
Published: March 10, 2025ShinyStat provides marketing automation and data management products.
-
Coaching Loft
Published: March 10, 2025Coaching Loft is a platform that helps coaches manage and organize their practices to deliver a fluent coaching experience to their clients.
-
FLG
Published: March 10, 2025A complete CRM platform focused on automated workflow to manage leads & control processes - nothing missed, no opportunity left behind.