ApproveThis manages your Bugpilot approvals.

Two Tools, One Powerful Workflow

Modern teams face a critical challenge: maintaining velocity while ensuring quality control. Bugpilot excels at capturing technical issues with screenshots and system data, while ApproveThis brings structure to decision-making processes. When connected through Zapier, these platforms create an automated pipeline that transforms how teams handle software issues - from initial discovery to final resolution.

Why This Integration Matters

Development teams often struggle with unstructured approval processes that delay critical fixes. Marketing teams need visibility into technical blockers affecting campaigns. Client-facing teams require ways to involve external stakeholders without compromising security. The ApproveThis-Bugpilot integration addresses all these needs through three core capabilities:

• Automated triage of incoming bug reports
• Role-based approval workflows tied to issue severity
• Cross-platform status synchronization

How It Works: Technical Meets Operational

Bugpilot automatically captures user-reported issues with rich context - including screenshots, browser data, and console logs. ApproveThis adds a layer of operational control by routing these reports to the right decision-makers based on customizable rules. Through Zapier, teams can create bi-directional workflows that keep both systems in sync without manual intervention.

Real-World Use Cases

1. Client-Centric Software Agencies

A digital agency maintaining multiple client websites uses the integration to:

- Automatically create approval requests when clients submit bugs via Bugpilot
- Route critical security issues to technical leads via ApproveThis
- Update Bugpilot tickets with client approval status in real time

The Approval Thresholds feature lets them auto-approve low-impact changes (like CSS tweaks) while escalating database errors to senior developers. Client approvers receive email notifications directly from ApproveThis without needing Bugpilot logins.

2. E-Commerce Operations

An online retailer connects their Bugpilot-reported checkout issues to ApproveThis workflows that:

- Calculate potential revenue impact using Calculated Fields
- Route high-priority bugs to payment team leads
- Escalate unresolved issues after 24 hours via automated reminders

The finance team approves emergency fixes during peak sales periods using mobile email approvals, while development leads use the ApproveThis dashboard to monitor open high-severity issues.

3. Enterprise IT Departments

Internal IT teams configure Bugpilot to capture employee-reported system issues, then use ApproveThis to:

- Assign sequential approvals based on department hierarchy
- Automatically reassign tasks during vacations via Vacation Delegation
- Maintain audit trails for compliance requirements

A manufacturing company reduced system downtime by 40% after implementing approval workflows for production-line software bugs.

Key Integration Features

While the Zapier connection provides the backbone, these ApproveThis capabilities add unique value:

Conditional Routing: Send critical bugs to engineering leads while routing UI issues to junior developers based on Bugpilot's severity tags.

Multi-Stage Approvals: Require QA team sign-off before passing resolved issues back to product managers for final verification.

Mobile-First Design: Approvers can review Bugpilot screenshots and approve/deny requests directly from email notifications.

Implementation Guide

Setting up the integration requires about 15 minutes:

1. Create a Zapier account
2. Choose Bugpilot's "New Issue" trigger
3. Select ApproveThis' "Create Request" action
4. Map Bugpilot fields to ApproveThis templates
5. Test with live data

For complex workflows, use ApproveThis' Conditional Logic to create branching approval paths based on Bugpilot's priority levels.

Pro Tip: Field Mapping

Sync these key data points between systems:

- Bugpilot Priority → ApproveThis Approval Threshold
- Bugpilot Environment → ApproveThis Routing Group
- Bugpilot Due Date → ApproveThis Escalation Timer

Team-Specific Benefits

Development Teams

Reduce context switching by receiving pre-approved bugs with all necessary technical details. Automatic prioritization based on approval status helps focus sprint planning.

Product Managers

Maintain visibility into bug resolution SLAs through ApproveThis' dashboard while using calculated fields to assess cumulative impact across multiple reports.

Client Services

Include external stakeholders in approval chains without requiring Bugpilot licenses. Email-based approvals ensure clients never need to learn new systems.

Beyond Basic Automation

While the initial integration focuses on approval routing, advanced users can:

- Create Zapier filters to ignore low-severity bugs
- Connect resolved approvals to Jira tickets via additional Zaps
- Generate weekly reports combining Bugpilot data with approval metrics

The Bugpilot API allows further customization for enterprises with unique workflow requirements.

Common Pitfalls to Avoid

Teams often make two mistakes:

1. Overcomplicating initial workflows - start with single-path approvals
2. Neglecting field mapping - ensure consistent priority levels between systems

Schedule monthly reviews to optimize approval thresholds as team structures evolve.

The Bottom Line

Combining ApproveThis and Bugpilot through Zapier creates more than just automated workflows - it establishes a decision-making framework that scales with your business. Development teams ship faster, managers maintain control, and clients stay informed without administrative overhead.

Ready to transform your bug resolution process? Start your ApproveThis free trial or schedule a personalized demo to see the integration in action.