ApproveThis manages your Gainsight Customer Communities Integration approvals.

Let's cut to the chase: Your customer success team is drowning in event registrations, forum moderation, and badge assignments while your legal/compliance teams are stuck playing email tennis. We've got a better way to handle this circus.

Why ApproveThis + Gainsight Communities = Less Headaches

ApproveThis isn't just another approval tool - it's the missing layer between your Gainsight community activities and the people who need to greenlight them. While Gainsight excels at fostering customer engagement through events, forums, and gamification, it wasn't built to handle the bureaucratic reality of corporate approvals.

Here's what changes when you connect them via Zapier:

• No more manual handoffs between community managers and approvers
• Automatic audit trails for compliance teams
• External clients/partners can approve without Gainsight licenses

Real-World Use Cases That Actually Matter

1. Event Approval Without the Spreadsheet Hell

Picture this: A enterprise customer signs up 50 attendees for your exclusive webinar. Your community team needs legal to verify NDAs, sales to check account status, and security to validate participant backgrounds.

With the integration:
- Gainsight triggers an ApproveThis workflow via Zapier when registrations hit
- Each department gets sequential approvals with calculated fields (auto-flag high-risk attendees)
- Approved attendees get automatic calendar invites
- Denied registrations trigger polite decline emails

Who benefits:
Customer Success Teams: Stop playing mediator between departments
Legal Teams: Maintain compliance without drowning in community platform logins

2. Forum Moderation That Doesn't Require Babysitting

Your community managers shouldn't be chasing down 17 people to approve a simple support thread. Set up automatic approval chains when:

• New topics need legal review before going public
• Technical discussions require engineering sign-off
• Competitor mentions need redaction

Bonus: Use ApproveThis' vacation delegation so approvals don't stall when someone's OOO.

3. Gamification That Actually Motivates Action

Badges and points mean nothing if they're handed out like participation trophies. Connect Gainsight's reward system to actual approved contributions:

- Automatically assign "Verified Expert" badges only after subject matter approval
- Grant points for approved feature requests
- Escalate high-value discussions to executive sponsors

Pro Tip: Set approval thresholds so routine items auto-approve, while only exceptions require human review.

Setup That Won't Make You Want to Quit

If you can make a sandwich, you can set this up:

1. Create your free ApproveThis account
2. Connect both apps in Zapier (takes 2 minutes)
3. Build your first "Zap":
   Trigger: New Gainsight event attendee → Action: Start ApprovalThis workflow
4. Add conditional logic like:
   "If attendee from Fortune 500 company → Require CISO approval"

Key advantage? Approvers only interact via email - no new logins, no training, no b.s.

Why This Isn't Just Another Integration

Other approval tools force your team into yet another app. ApproveThis meets approvers where they already live (email) while giving admins full visibility in Gainsight context.

Unique perks you'll actually use:
- Auto-escalate stuck approvals after 24hrs
- Attach Gainsight discussion threads directly to approval requests
- Generate compliance reports tied to community activities

Who Should Care (And Why)

Customer Success Leaders

Reduce time-to-resolution on customer requests by 60%+ while maintaining proper governance. No more "I didn't see the approval email" excuses.

Community Managers

Finally prove the ROI of your community efforts with approval-based metrics. Show execs exactly how many deals were influenced through approved discussions.

Legal/Compliance Teams

Maintain control without becoming the bottleneck. Set automatic rules like "Any discussion containing 'contract' requires legal review" directly in your approval workflows.

The Bottom Line

You bought Gainsight Communities to build relationships, not approval bureaucracy. By connecting it to ApproveThis, you're not just streamlining processes - you're enabling your team to focus on what actually matters: driving customer engagement without getting buried in paperwork.

Ready to stop being a human router between apps?
Book a 15-minute demo or start your free trial.

P.S. If you're still manually approving community content in 2024, we need to talk.