
ApproveThis manages your BirdSeed Integration approvals.
April 17, 2025
Integration Category: Customer Support
Why Combine BirdSeed and ApproveThis?
BirdSeed excels at capturing customer interactions through live chat, meeting scheduling, and contact forms. But when those interactions require internal sign-offs—like approving a demo meeting with a high-value client or validating a support escalation—manual follow-ups create delays. ApproveThis adds structure to these decisions by automating approval routing, enforcing accountability, and keeping teams aligned. Together, they turn reactive workflows into proactive processes.
Consider this: 68% of customers expect companies to respond within 24 hours. When a sales rep receives a meeting request via BirdSeed, waiting days for manager approval risks losing the lead. By connecting BirdSeed triggers to ApproveThis workflows, teams can review, approve, and act on customer requests in real time—without leaving their inboxes.
How BirdSeed and ApproveThis Complement Each Other
BirdSeed’s strength lies in its ability to centralize customer touchpoints. ApproveThis adds a layer of governance, ensuring each interaction meets internal guidelines before progressing. For example:
- Sales Teams: Automatically flag meetings requesting discounts over 15% for manager review.
- Support Teams: Route complex chat transcripts to QA specialists before archiving.
ApproveThis enhances BirdSeed’s data with conditional logic. If a contact form submission includes a custom budget field, ApproveThis can calculate whether the request falls within a pre-approved range or requires escalation. Approvers receive context directly in their email, reducing back-and-forth.
Thematic Use Cases: Where Automation Meets Accountability
Accelerating Sales Cycles
When a prospect schedules a meeting via BirdSeed, sales teams often need to confirm territory alignment or resource availability. A marketing agency might use this integration to ensure demo requests are assigned to available account managers within 2 hours. ApproveThis’ calculated fields can auto-flag requests from enterprise-tier companies for immediate priority routing.
Improving Support Quality
Completed chat transcripts in BirdSeed can trigger ApproveThis workflows requiring team leads to confirm resolution quality before closing tickets. A SaaS company reduced support reopens by 22% using this method—approvers add internal notes directly in ApproveThis, creating an auditable trail.
Managing High-Volume Requests
Contact form submissions often vary in urgency. A property management firm routes inquiries containing words like “urgent” or “leak” to maintenance supervisors via ApproveThis, while standard requests auto-approve. Their average response time dropped from 18 hours to 45 minutes.
Step-by-Step Integration via Zapier
Connecting BirdSeed and ApproveThis takes under 15 minutes using Zapier. Here’s how:
- Create a Zap with BirdSeed as the trigger app (e.g., “New Scheduled Meeting”).
- Select the ApproveThis action (“Create Request”).
- Map BirdSeed data (customer name, meeting notes) to ApproveThis fields.
- Set approval rules: Add approvers, thresholds, or conditional logic.
- Test with a live BirdSeed request.
For advanced setups, use ApproveThis’ approval thresholds to auto-approve meetings under 60 minutes or escalate chats mentioning competitors to senior staff.
Industry-Specific Workflows
Marketing Agencies: Client Consultation Approvals
When a potential client books a strategy call via BirdSeed, ApproveThis routes the request to both the account director and legal team. The director confirms project scope, while legal reviews NDAs—all within one workflow. Approvers don’t need BirdSeed logins, simplifying external collaboration.
Healthcare: Compliance-Driven Chat Reviews
Patient support chats in BirdSeed requiring off-label drug discussions automatically route to compliance officers via ApproveThis. Escalated requests include a transcript snippet and a dropdown to select violation types, ensuring adherence to regulations without manual monitoring.
Benefits Across Teams
Customer Support: Faster Resolution Paths
ApprovalGroups in ApproveThis let support managers assign multiple approvers for complex tickets. If a chat transcript mentions a refund over $500, ApproveThis notifies both the support lead and finance—reducing resolution time by 60% for one e-commerce brand.
Sales: Enforcing Discount Policies
When a BirdSeed meeting request includes a custom discount field, ApproveThis routes deals over 10% to regional directors. Sales reps receive real-time status updates, allowing them to adjust proposals before the meeting.
Operations: Centralized Tracking
ApproveThis’ dashboard shows pending BirdSeed requests across departments. Operations leaders can identify bottlenecks, like recurring delays in legal reviews, and adjust workflows proactively.
Key Features That Enhance BirdSeed
Beyond basic approvals, ApproveThis adds precision to BirdSeed workflows:
- Vacation Delegation: Automatically reassign approvals when team members are OOO, avoiding stalled requests.
- Email-Based Decisions: Approvers can reject/approve via email without logging into another tool.
A financial services firm uses calculated fields to auto-approve meeting requests from existing clients while flagging new prospects for compliance checks—saving 8 hours/week in manual reviews.
Getting Started
To build your first integration:
- Sign up for ApproveThis and BirdSeed.
- Connect both apps to Zapier.
- Choose a BirdSeed trigger (e.g., new contact form).
- Set approval rules in ApproveThis based on BirdSeed data.
For complex workflows, use ApproveThis’ conditional logic to route BirdSeed requests based on custom fields like budget size or inquiry type.
Final Thoughts
BirdSeed captures opportunities; ApproveThis ensures they’re handled correctly. By automating approvals for meetings, chats, and forms, teams reduce response times, enforce policies, and maintain audit trails—all without requiring approvers to learn new systems.
Ready to eliminate approval delays? Register for ApproveThis or schedule a demo to see how it enhances BirdSeed workflows.
Integrate with BirdSeed Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
Learn More
Best Approval Workflows for BirdSeed
Suggested workflows (and their Zapier components) for BirdSeed
Create approval requests for new call requests in BirdSeed
Efficiently manage customer calls by automatically creating an approval request in ApproveThis when a call request is initiated in BirdSeed. This ensures all calls are monitored and prioritized via a standardized approval process.
Zapier Components

Trigger
New Call Request
Triggers when a customer requests a phone call.
Action
Create Request
Creates a new request, probably with input from previous steps.
Create approval procedures for completed chat transcripts in BirdSeed
Enhance post-chat analysis by automatically entering completed chat transcripts into ApproveThis for approval and review, facilitating consistent feedback and improvement in customer service.
Zapier Components

Trigger
Completed Chat Transcript
Triggers when the transcript of a completed chat session is ready.
Action
Create Request
Creates a new request, probably with input from previous steps.
Initiate approval workflows for new meeting schedules in BirdSeed
Ensure every scheduled meeting aligns with company policies by automatically generating an approval workflow in ApproveThis for each new meeting request created in BirdSeed.
Zapier Components

Trigger
New Scheduled Meeting
Triggers when a customer schedules a meeting.
Action
Create Request
Creates a new request, probably with input from previous steps.
Generate approval requests for new contact form submissions in BirdSeed
Streamline new customer communications by automatically creating an approval request in ApproveThis for each new contact form submitted via BirdSeed, ensuring quick and organized responses.
Zapier Components

Trigger
New Contact Form
Triggers when a customer submits a new contact form.
Action
Create Request
Creates a new request, probably with input from previous steps.
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