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bugs.work Integration

ApproveThis manages your bugs.work Integration approvals.

April 17, 2025

Integration Category: Developer Tools

When Bug Tracking Meets Decision Automation

Modern software teams face a critical challenge: moving fast without breaking things. While bugs.work excels at capturing technical details and organizing issues, ApproveThis adds missing superpowers - structured decision-making, cross-team collaboration, and automated accountability. Together through Zapier, these platforms create closed-loop workflows where bug reports trigger approvals, approvals update tickets, and stakeholders stay synchronized without manual chasing.

Why This Integration Matters

Development teams using bugs.work gain deep visibility into technical issues but often hit roadblocks in governance. Should this high-priority bug skip standard QA? Does that infrastructure fix require CTO sign-off? ApproveThis brings financial controls, approval chains, and audit trails directly into the bug lifecycle without complicating developers' workflow.

Key Integration Benefits

Product managers can now:

  • Auto-route critical bugs to engineering leads
  • Require budget approvals before allocating dev resources

QA teams gain:

  • Automatic prioritization based on severity scores
  • Escalation paths for stalled reviews

External clients enjoy:

One-click approval of bug fix validations via email without needing bugs.work logins. Approval decisions sync back to tickets automatically, keeping everyone aligned.

Real-World Workflow Accelerators

Use Case: Priority Bug Triage

A fintech company receives a critical security vulnerability report in bugs.work. The integration automatically:

1. Creates approval request in ApproveThis with severity details
2. Routes to CISO > CTO > Legal (sequential approval)
3. On full approval, updates bugs.work ticket with:
- Priority set to "Critical"
- Deadline = 24hrs
- Assigns to senior dev team

Use Case: Client Sign-Off Management

A digital agency handles website bug fixes:

1. Developer marks ticket "Ready for Client Review" in bugs.work
2. ApproveThis sends client an email with:
- Screenshot comparisons
- Change notes
- One-click Approve/Reject
3. Client decision updates ticket status automatically:
- Approved → Closed
- Rejected → Reopened with client notes

Technical Setup Made Simple

Connecting the platforms takes 15 minutes using Zapier:

1. Create a Zapier account if needed
2. Choose "bugs.work" as trigger app
3. Select trigger event:
- "New Task Created"
- "Task Status Updated"
4. Choose ApproveThis as action app
5. Map bugs.work fields to approval request:
- Title → Bug ID + Summary
- Description → Repro Steps
- Attachments → Screenshots/Logs
6. Set approval rules:
- Assign approvers (individuals/teams)
- Add budget thresholds if needed
7. Enable the Zap

Cross-Functional Impact

For Development Teams

Approval automation reduces status meetings by 62% according to internal metrics. Senior engineers only get pinged when $5k+ cloud spend changes require review. Junior devs gain autonomy with guardrails.

For Project Managers

Real-time dashboards show which bugs are stuck awaiting decisions. Automated reminders nudge slow approvers. Historical reports prove compliance during audits.

For External Clients

Vendors and partners approve bug resolutions via simple email links - no software access needed. All decisions archive automatically for contract reviews.

Advanced Configuration Tips

Leverage ApproveThis features most dev teams overlook:

Calculated Fields: Auto-score bug severity using:
(Priority × Complexity) + Business Impact
Route critical scores to lead architects automatically.

Approval Thresholds: Auto-approve low-risk bugs under 2hrs effort estimate. Require team lead review for anything impacting production APIs.

Vacation Routing: When approvers mark OOO in Slack, ApproveThis temporarily reassigns their bugs. No more approval blackouts during holidays.

Common Pitfalls to Avoid

Don't:

- Over-notify approvers (use digest modes)
- Use sequential approvals for time-sensitive bugs
- Forget to sync rejections back to bugs.work

Do:

- Set escalation rules for unanswered requests
- Use custom fields for technical metadata
- Regularly prune completed approval templates

The Future of Collaborative Debugging

As software grows more complex, bridging the gap between technical execution (bugs.work) and business governance (ApproveThis) becomes non-negotiable. This integration isn't about adding process - it's about removing friction. When approvals happen in hours instead of days, bugs get squashed faster, clients stay happier, and developers regain time for deep work.

Ready to transform your bug lifecycle? Start your ApproveThis trial or explore bugs.work integration docs to book a custom demo.

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Integrate with bugs.work Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

Learn More

Best Approval Workflows for bugs.work

Suggested workflows (and their Zapier components) for bugs.work

Create approval requests for new bugs.work tasks

When a new task is created in bugs.work, this integration creates an approval request in ApproveThis. It helps teams quickly review and approve new tasks, ensuring efficient decision-making. *Note: Map task details to the appropriate approval fields as needed.*

Zapier Components

bugs.work Logo

Trigger

Task Created

Triggers when a new task is created on your bugs.work project.

Action

Create Request

Creates a new request, probably with input from previous steps.