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Teli Integration

ApproveThis manages your Teli Integration approvals.

April 17, 2025

Integration Category: Phone

Why Combine ApproveThis with Teli?

Businesses using Teli for voice, fax, and SMS communications often struggle with manual approval processes that slow down critical decisions. ApproveThis solves this by adding structured approval automation to Teli’s powerful communication tools. Together, they create closed-loop workflows where approvals trigger actions and communications drive accountability.

The Strategic Advantage

This integration isn’t just about connecting apps – it’s about aligning teams. Marketing gains real-time SMS notifications for urgent campaign approvals. Finance automates compliance checks on high-cost communications. Operations ensures every DID number change follows security protocols. All while external partners approve requests via email without needing Teli licenses.

Key Benefits by Team

IT & Security Teams

Telecom administrators managing Teli DIDs (Direct Inward Dialing numbers) can automate approval chains for number assignments. When a new DID is provisioned, ApproveThis routes requests to security leads for vetting. Approval thresholds automatically greenlight routine changes while flagging high-risk allocations for escalation.

Customer-Facing Teams

Field service companies using Teli for SMS updates can require manager approval before sending mass notifications. ApproveThis adds conditional logic – messages containing discount offers might need regional director sign-off, while routine appointment reminders auto-approve.

Finance & Compliance

Organizations using Teli’s fax API for sensitive document transmission can enforce mandatory approvals. ApproveThis routes each outbound fax request through compliance officers, attaching cost estimates using calculated fields. Automatic denials trigger if projected costs exceed budget thresholds.

Real-World Use Cases

1. Controlled Telecom Changes

Scenario: A healthcare provider uses Teli DIDs for patient outreach lines. When adding new numbers, ApproveThis requires:

  • IT lead approval for number allocation
  • Compliance review for HIPAA-compliant configuration

Outcome: 72-hour provisioning reduced to 4 hours with full audit trail.

2. SMS-Powered Approvals

Scenario: A logistics company needs warehouse managers to approve urgent inventory purchases via SMS. ApproveThis triggers Teli to:

  • Send approval requests via SMS with one-click links
  • Escalate unread messages after 2 hours via automated voice call

Outcome: 89% faster emergency procurement during peak seasons.

3. Fax Workflow Automation

Scenario: An insurance firm receives claim documents via Teli fax. ApproveThis:

1. Creates cases when faxes arrive
2. Routes to adjusters based on claim type
3. Sends fax confirmation only after internal approval

Outcome: Eliminated 3.1 days/month wasted tracking unprocessed faxes.

Implementation Made Simple

Setting up via Zapier takes three steps:

Step 1: Connect Teli and ApproveThis to Zapier
Step 2: Choose triggers like "New Teli DID" or "Inbound Fax"
Step 3: Map data fields to ApproveThis’ approval templates

Pro Tip: Use ApproveThis’ calculated fields to auto-populate Teli usage costs in approval requests, enabling smarter decisions.

Critical Configuration Notes

- Set vacation delegates in ApproveThis to prevent Teli workflow stalls
- Configure Teli API timeouts to match ApproveThis’ SLA thresholds
- Use ApproveThis’ email approvals for external partners without system access

Why This Integration Works

Teli excels at communication delivery but wasn’t built for governance. ApproveThis adds missing controls without bureaucracy:

For Managers: Real-time visibility into SMS/fax costs before approval
For Teams: Mobile-friendly approvals via SMS or email
For Finance: Automated spend thresholds on high-cost services

The Hidden Advantage: External Collaboration

Third-party vendors approving Teli-based communications don’t need ApproveThis licenses. Clients receive email/SMS approval requests with secure links to review attached quotes or service changes directly.

Beyond Basic Automation

While Zapier handles the connection, the real power comes from ApproveThis’ advanced features:

Conditional Routing: Route Teli SMS blast requests differently based on message content or recipient count
Dynamic SLAs: Apply tighter deadlines for weekend fax approvals
Compliance Logging: Automatically archive approved/denied Teli operations with timestamps

Industry-Specific Applications

Healthcare: Approve after-hours SMS broadcasts to patients
Legal: Validate fax recipients before sensitive document transmission
Retail: Require dual approval for promotional SMS campaigns

Getting Started

Ready to transform how your team manages communications governance?

1. Register for ApproveThis
2. Connect to Teli via Zapier in <18 minutes
3. Clone pre-built templates for common telecom workflows

For complex implementations, schedule a demo to see custom scenarios like multi-country DID approvals or SMS campaign governance.

Final Thought: Control Enables Speed

Paradoxically, adding approval layers through ApproveThis often accelerates Teli workflows. Defined processes prevent rework from errors. Automatic escalations bypass bottlenecks. Real-time visibility reduces status meetings. The result? Faster, smarter communications decisions at scale.

🥳

Integrate with Teli Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for Teli

Suggested workflows (and their Zapier components) for Teli

Create approval request for new Teli did changes

When a new DID is added or updated in Teli, this integration creates an approval request in ApproveThis. *Note: Customize the request fields in ApproveThis as needed.*

Zapier Components

Teli Logo

Trigger

Did Changes

Triggers when a DID is added or updated.

Action

Create Request

Creates a new request, probably with input from previous steps.

Send sms for new approval requests

This integration sends an SMS via Teli whenever a new approval request is initiated in ApproveThis. *Note: Verify SMS credits and sender details in Teli.*

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

Teli Logo

Action

Send SMS

Send an SMS message.

Create approval request for new Teli fax changes

Automatically creates an approval request in ApproveThis when a fax is added or updated in Teli. *Note: Ensure fax details are mapped correctly for review.*

Zapier Components

Teli Logo

Trigger

Fax Changes

Triggers when a Fax is added or updated.

Action

Create Request

Creates a new request, probably with input from previous steps.

Make call for approved teli requests

When an approval request is approved or denied in ApproveThis, this automation initiates a call through Teli to ensure prompt follow-up. *Note: Configure call routing settings in Teli as required.*

Zapier Components

Trigger

A Request Is Approved/Denied

Triggers when a request is approved or denied.

Teli Logo

Action

Make Call

Makes a new Call and returns a representation of the Call resource.

Create approval request for new Teli user changes

This integration generates an approval request in ApproveThis whenever a user is added or updated in Teli. *Note: Customize user fields for detailed approval tracking.*

Zapier Components

Teli Logo

Trigger

Users Changes

Triggers when an User is added or updated.

Action

Create Request

Creates a new request, probably with input from previous steps.

Create approval request for new inbound sms messages

When an inbound SMS message is received in Teli, an approval request is automatically generated in ApproveThis for further review. *Note: Validate SMS content and approval criteria.*

Zapier Components

Teli Logo

Trigger

Inbound SMS Messages

Triggers when a message is sent to a number.

Action

Create Request

Creates a new request, probably with input from previous steps.