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Froged Integration

ApproveThis manages your Froged Integration approvals.

April 17, 2025

Integration Category: Customer Support

When Customer Support Meets Approval Sanity

Let's be real - most approval processes suck. Especially when you're juggling customer data in Froged and need decisions made yesterday. That's where slapping ApproveThis onto your Froged setup via Zapier becomes your secret weapon. We're talking about turning "Hey, can someone check this?" into "Done. Next."

Froged's great at tracking user behavior and managing conversations. ApproveThis? It's the muscle that actually gets shit approved. Together, they handle customer-facing processes that normally die in email threads or Slack limbo. Think VIP onboarding, escalated refunds, or custom contract terms - all tracked in Froged, all approved properly without chasing people down.

Why This Combo Doesn't Just Work - It Wins

Here's the dirty truth: Your support team shouldn't be playing secretary for approval paperwork. Connect these two through Zapier, and suddenly:

  • High-value customer requests get automatic approval routing based on Froged data ($$ amount, client tier, issue severity)
  • Approval status updates automatically reflect in Froged contact timelines
  • External partners can approve stuff without getting Froged logins (your IT security team says thanks)

We worked with a SaaS company that cut their enterprise onboarding time from 14 days to 3. How? Every time Froged logged a new enterprise signup, ApproveThis automatically poked legal, finance, and engineering leads - with all the customer context already attached.

Real-World Use Cases That Don't Feel Like Corporate Fluff

1. The "Don't Let Big Clients Slip Through" Setup

Zap: New Froged contact → ApproveThis review → Tagged in Froged

When a new decision-maker from a key account pops up in Froged, ApproveThis automatically kicks off a sales engineering review. Once approved, Froged tags them for personalized nurturing campaigns. A cybersecurity firm uses this to fast-track CISO-level contacts - their BDRs love not having to beg for engineering thumbs-ups.

2. The "Escalate Without the Panic" Play

Zap: Tagged Froged conversation → ApproveThis request → Track decision in Froged

Customer drops "We'll churn unless..." in chat? Tag it #escalate. ApproveThis routes to execs with response authority. Approved? The Froged timeline shows when leadership signed off. One e-commerce company stopped 23% of potential churn this way last quarter.

3. The "Paper Trail That Doesn't Suck" Trick

Zap: ApproveThis decision → Froged event tracking

Every approved contract exception or denied refund gets logged as a Froged event with notes. Saves your team from "Who approved this?!" audits. A fintech startup used this during their SOC 2 audit - saved 40 hours of document digging.

Setting This Up Without Losing Your Mind

1. Zapier Hook: Connect Froged and ApproveThis in Zapier (takes 3 minutes if you stop checking LinkedIn)

2. Pick Your Triggers: Start simple - maybe new enterprise-tier contacts in Froged → approval request

3. Map Data Smart: Pull Froged contact details into ApproveThis fields. Pro tip: Use ApproveThis calculated fields to auto-flag high-value deals needing exec review

4. Set Escalations: Enable ApproveThis vacation delegation so approvals don't stall when Karen from legal is off grid

Why Teams Actually Stick With This Combo

Customer Success Teams:

Stop being the messenger between clients and internal teams. Approved feature requests get logged in Froged automatically - no more "Any update?" emails.

Finance Nerds:

Custom approval thresholds mean anything over $5K gets CFO eyes automatically. And since it's logged in Froged, you can track approval times by client segment.

Support Leads:

Tag a conversation #approval_needed and know exactly who's responsible. Bonus: ApproveThis shows bottlenecks (looking at you, slow-responding engineering team).

The Nuts and Bolts You Actually Care About

Approvers don't need Froged seats - huge for agencies managing client approvals. Meanwhile, ApproveThis gives you:

  • Real-time dashboards that don't make you want to cry
  • Email approvals for execs who "live in their inbox"
  • Conditional workflows that adapt to your Froged data

A B2B agency uses this to let clients approve campaign changes directly from email - zero Froged logins needed. Their account managers saved 11 hours/week on approval follow-ups.

Common "Aha" Moments From Actual Users

- A healthtech company auto-routes Froged-reported bugs to different dev teams based on ApproveThis severity ratings

- An e-commerce brand triggers inventory purchase approvals when Froged tracks "out of stock" complaints hitting threshold

- A consulting firm uses ApproveThis voting on Froged-tracked client requests to prioritize quarterly roadmaps

No-BS Next Steps

If your customer ops involve more chasing than doing:

1. Grab an ApproveThis trial

2. Connect it to Froged via Zapier (we've got pre-built templates)

3. Automate one annoying approval process this week

Or book a 15-minute demo to see how other Froged users killed their approval bottlenecks. Either way - stop letting approval chaos sabotage your customer game.

🥳

Integrate with Froged Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for Froged

Suggested workflows (and their Zapier components) for Froged

Create approval requests for new Froged contacts

When a new contact with email is created in Froged, create an approval request in ApproveThis to verify or onboard the contact. This integration ensures that new contacts are reviewed before further processing. *Note: Customize criteria in ApproveThis if additional approvals are needed.*

Zapier Components

Froged Logo

Trigger

New Contact Created

Triggers when a new contact with email is created.

Action

Create Request

Creates a new request, probably with input from previous steps.

Tag Froged contacts for new approval requests

When a new approval request is initiated in ApproveThis, automatically tag the corresponding contact in Froged to flag them for follow-up. This integration streamlines the identification and management of contacts requiring further review. *Note: Ensure matching identifiers exist between systems.*

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

Froged Logo

Action

Tag Contact

Set tags to a contact.

Track events for approved approval requests in Froged

When a request in ApproveThis is approved or denied, track the event for the corresponding contact in Froged to maintain an audit trail. This integration captures important approval status updates and logs them as events. *Note: Map approval outcomes to event types accordingly.*

Zapier Components

Trigger

A Request Is Approved/Denied

Triggers when a request is approved or denied.

Froged Logo

Action

Track Event

Track an event of a contact.

Create approval requests for tagged Froged conversations

When a conversation is tagged in Froged, initiate an approval request in ApproveThis to review conversation outcomes. This integration ensures that flagged conversations receive the necessary oversight and follow-up. *Note: Customize conversation tags to trigger relevant approval workflows.*

Zapier Components

Froged Logo

Trigger

Conversation Tagged

Triggers when a conversation is tagged.

Action

Create Request

Creates a new request, probably with input from previous steps.