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CommCare Integration

ApproveThis manages your CommCare Integration approvals.

April 17, 2025

Integration Category: Forms

Why This Integration Isn't Just Another Tech Handshake

Let's cut to the chase: Most approval processes suck. They're either drowning in Slack pings, lost in email threads, or trapped in spreadsheets that nobody updates. Now imagine your field team in rural clinics or school districts trying to get sign-offs through that mess. That's where ApproveThis and CommCare turn "approval purgatory" into something that actually works.

What Happens When Form Meets Function

CommCare's mobile forms collect critical data. ApproveThis forces decisions to happen. Together through Zapier, they create closed-loop workflows where:

  • Every form submission or case update triggers specific approval chains
  • Approvers don't need CommCare logins (huge for external partners)
  • Field data directly drives backend decisions - no manual re-entry

Real Workflows for Real Teams

1. Health NGOs: Patient Referral Approvals

A community health worker submits a malaria case via CommCare. Zapier auto-creates an ApproveThis request that:

- Routes to the district clinic director
- Attaches patient location data
- Triggers SMS alerts if not approved in 4 hours

No more waiting for weekly meetings to approve urgent transfers.

2. Education Programs: Supply Requests

School administrators report textbook shortages through CommCare forms. ApproveThis automatically:

- Checks remaining budget via calculated fields
- Routes to regional coordinators if >$500
- Sends denial reasons back to CommCare when rejected

Procurement cycles drop from weeks to days.

3. Economic Development: Grant Disbursements

Field agents submit small business loan applications via CommCare. ApproveThis:

- Requires parallel approvals from finance AND program teams
- Uses conditional thresholds to auto-approve microloans under $1K
- Logs every decision against audit trails

Fraud rates drop because four eyes aren't relying on paper trails.

The Nuts and Bolts (Without the BS)

Setting It Up in Zapier

1. Connect CommCare to Zapier (takes 2 minutes)
2. Choose triggers: "New Form" or "Case Updated"
3. Map fields to ApproveThis requests
4. Set up bi-directional sync for decision tracking

Pro tip: Use ApproveThis' calculated fields to auto-flag high-priority cases based on CommCare data points.

Who Actually Benefits?

Field Teams: Get approvals before leaving the site. No more "I'll check when I'm back at HQ".

Program Managers: See approval bottlenecks in real dashboards. Stop guessing why reports are delayed.

Finance Teams: Budget checks happen before commitments, not during accounting scrambles.

Why This Isn't Just Automation Theater

ApproveThis adds teeth to CommCare's data collection with:

Approval Escalations: Stuck requests jump to backup approvers automatically. No babysitting.

Contextual Routing: Malaria cases go to medical directors. School repairs route to facilities. Not everyone gets spammed.

Compliance Cement: Every decision ties to specific form data. Auditors stop asking for "context".

The Elephant in the Room: External Approvals

Most teams forget: District health officials don't have (and shouldn't get) CommCare logins. ApproveThis solves this by:

- Letting external partners approve via email
- Keeping all decision records in one place
- Maintaining CommCare data permissions intact

No more screenshotting forms into Gmail and hoping for replies.

When Not to Use This Integration

We're not snake oil salesmen. This setup doesn't work if:

- Your approval logic changes daily (stick to spreadsheets)
- Field staff have unreliable internet (try SMS approvals instead)
- You enjoy micromanaging every decision (therapy might help)

Getting Started Without the Headaches

1. Grab an ApproveThis trial (free for 14 days)
2. Check CommCare's docs on Zapier triggers
3. Build one workflow - like equipment requests - first

Pro move: Use ApproveThis' vacation delegation from day one. People take sick days; approvals shouldn't.

Bottom Line for Grown-Ups

If your team uses CommCare, you're already better than 90% of orgs still using paper forms. But approvals are where good data goes to die. This integration stops that leak without turning your team into Zapier experts.

Next step: Book 15 minutes to see how health NGOs cut approval delays by 68%. Or keep refreshing your inbox - we don't judge.

🥳

Integrate with CommCare Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for CommCare

Suggested workflows (and their Zapier components) for CommCare

Create approval requests for new or updated CommCare cases

Manage case updates seamlessly with this integration. Whenever a new or updated case is registered in CommCare, it will automatically create a corresponding approval request in ApproveThis. This ensures that every case change goes through necessary verification, providing transparency and accountability in decision-making.

Zapier Components

CommCare Logo

Trigger

New or Updated Case

Triggers when a new case is created or an existing case is modified.

Action

Create Request

Creates a new request, probably with input from previous steps.

Create approval requests for CommCare form submissions

Streamline your workflow by converting new form submissions into approval requests. Each new submission in CommCare will automatically initiate an approval process in ApproveThis, ensuring that all relevant data is reviewed and acted upon efficiently.

Zapier Components

CommCare Logo

Trigger

New Form Submission

Triggers when a new form is submitted.

Action

Create Request

Creates a new request, probably with input from previous steps.

Update CommCare cases when approval requests are completed

Ensure all case information remains current by automatically updating CommCare cases once an associated request in ApproveThis is approved or denied. This guarantees that your data reflects the most recent decisions, maintaining consistency across your information systems.

Zapier Components

Trigger

A Request Is Approved/Denied

Triggers when a request is approved or denied.

CommCare Logo

Action

Updated Case

Triggers when an existing case is modified.