ApproveThis manages your Bold Commerce Integration approvals.

Why Your Subscription Business Needs This Integration

Let's cut to the chase - if you're running subscription services through Bold Commerce, you're already dealing with enough daily fires. Customer pauses, skipped orders, cancellation requests piling up while three managers argue over who should handle them. ApproveThis acts like a traffic cop for these decisions, automating the routing and tracking so your team can actually keep up with modern e-commerce speed.

Here's what changes when you connect Bold Commerce to ApproveThis via Zapier:

• Approval delays stop tanking your CSAT scores
• Finance actually knows why orders were skipped/paused
• Managers spend 73% less time chasing down decision-makers (actual math from our customers)

How This Combo Beats Manual Processes

Bold Commerce handles the subscription heavy lifting - recurring payments, order management, customer portals. ApproveThis handles the human part - decisions, accountability, audit trails. Together through Zapier, they create closed-loop automation where:

• Every cancellation request gets reviewed by the right person in under 2 hours
• Skipped orders automatically log why they were skipped (fraud? customer request?)
• High-value subscription changes require executive sign-off before processing

The kicker? Approvers don't need Bold Commerce licenses. Perfect for involving external partners or execs who shouldn't have full system access.

Real-World Use Cases That Actually Matter

1. Cancellation Requests That Don't Kill Retention

When someone cancels in Bold Commerce (trigger), ApproveThis:

1. Routes to Customer Success Manager + Finance Lead
2. Shows LTV, previous retention offers, account history
3. Requires consensus before finalizing

Example: A DTC skincare brand reduced cancellations by 22% by giving CSMs 48 hours to counteroffer before processing.

2. Bulk Order Skips Without Order Management Chaos

ApproveThis workflows can:

1. Check if skip reason matches approved policies (fraud vs. customer request)
2. Require warehouse manager approval for skips within 24hrs of shipping
3. Auto-document all decisions in Bold Commerce notes

An outdoor gear company eliminated $12k/mo in accidental skips this way.

3. High-Risk Subscription Changes That Stay Compliant

For enterprise SaaS companies using Bold:

1. New annual subscriptions over $50k trigger legal+finance review
2. Plan upgrades with custom terms require CRO approval
3. All approvals sync back to Bold as internal notes

Setting This Up Without IT Involvement

Zapier makes this stupidly simple:

1. Connect Bold Commerce to Zapier
2. Choose trigger (new cancellation, order skip, etc.)
3. Map key data points to ApproveThis fields
4. Set approval rules (who needs to sign off)
5. Test with live data

Most customers go live in under 90 minutes. No code, no consultants needed.

Department-Specific Wins

Customer Success Teams

Stop losing renewal commissions because someone else approved a cancellation. Get alerted when high-value accounts request pauses, with all context needed to save the relationship.

Finance Teams

Finally understand why MRR fluctuates. ApproveThis logs every decision with comments, so you can track whether skips are due to fraud (bad) vs. customer rescheduling (good).

Operations Teams

Warehouses get automated alerts when skips are approved, with exact deadlines to adjust picking schedules. No more last-minute "why did we skip 500 orders?!" panic.

Features You'll Actually Use

Beyond basic approvals, the Bold+ApproveThis combo lets you:

• Set $$ thresholds - Auto-approve skips under $100, require VP sign-off over $1k
• Delegate approvals when managers travel - Critical for global teams
• Generate audit trails - Every decision timestamped with comments

When to Consider This Integration

If any of these sound familiar:

• "Who approved skipping that enterprise order?!"
• "We gave 3 different retention offers to the same account"
• "Finance keeps questioning our subscription pause rates"

It's time to fix what spreadsheets and Slack pings can't.

Getting Started

1. Create your ApproveThis account (free 14-day trial)
2. Connect to Bold Commerce via Zapier
3. Clone our pre-built templates or make custom workflows

Pro Tip: Start with cancellation approvals - they show ROI fastest. Then expand to skip approvals and compliance workflows.

Bottom Line

Bold Commerce handles the subscription mechanics. ApproveThis handles the human decisions. Together through Zapier, they help medium-sized businesses operate like enterprises - with actual process, minus the bureaucracy.

Book a demo to see how it works with your Bold Commerce setup. Or just dive into the free trial - we won't make you sit through a sales call first.