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Botifier Integration

ApproveThis manages your Botifier Integration approvals.

April 17, 2025

Integration Category: Ai Tools

When Approval Automation Meets Conversational AI

Modern teams using AI tools like Botifier face a critical challenge: maintaining human oversight without slowing down machine-speed operations. This is where ApproveThis steps in as the missing link. By connecting Botifier's conversational AI capabilities with ApproveThis' structured approval system through Zapier, businesses gain both speed and control.

Why This Integration Matters

Botifier excels at handling high-volume interactions through AI-powered chats and user onboarding flows. However, certain decisions still require human judgment - whether that's verifying sensitive customer responses or approving new user access. Manually tracking these exceptions creates bottlenecks. The Zapier integration with ApproveThis solves this by:

  • Automatically converting Botifier events into trackable approval requests
  • Applying conditional logic to route decisions to the right people
  • Maintaining audit trails without manual documentation

Real-World Workflow Accelerators

Let's examine how specific teams benefit from connecting these platforms.

1. Customer Support Quality Control

Use Case: When a Botifier AI completes sensitive customer chats (e.g., financial advice, medical information), ApproveThis automatically creates quality review requests for human supervisors.

Impact: A healthtech company reduced compliance risks by ensuring 100% of AI-generated patient guidance gets reviewed within 2 hours. Approvers used email-based approvals without needing Botifier logins, keeping external medical consultants in the loop.

2. Secure User Onboarding

Use Case: New Botifier user registrations trigger approval requests in ApproveThis, requiring IT and compliance team sign-off before granting system access.

Impact: A financial services firm eliminated unauthorized access by routing all new AI bot creators through a four-eye approval process. Vacation delegation ensured no delays when approvers were out.

Technical Synergy in Action

The integration works bidirectionally through Zapier:

Botifier → ApproveThis:
Completed chats or new users trigger approval requests with contextual data pulled into ApproveThis' calculated fields. For example, automatically flag high-risk chats based on keyword detection in Botifier transcripts.

ApproveThis → Botifier:
Approval decisions can trigger Botifier actions like sending follow-up messages or updating user permissions. A denied user registration might automatically trigger a Botifier notification explaining next steps.

Implementation Made Simple

Setting up the integration takes three steps:

  1. Connect Accounts: Authenticate Botifier and ApproveThis in Zapier (5 minutes)
  2. Map Triggers: Choose Botifier events (chat completed/new user) to start workflows
  3. Configure Actions: Build ApproveThis requests with dynamic fields from Botifier data

Most teams implement their first workflow in under 20 minutes using pre-built templates. The key configuration points involve setting approval thresholds (e.g., auto-approve low-risk chats under $500) and routing logic (e.g., escalate unresolved requests after 24 hours).

Team-Specific Advantages

Customer Success Teams

Combine Botifier's instant responses with ApproveThis' escalation paths. Example: AI handles routine password reset chats, while complex billing issues automatically route for agent approval with full context.

Compliance Officers

Maintain regulatory control over AI interactions without manual monitoring. Approval thresholds automatically flag high-risk conversations based on keywords or user types detected by Botifier.

IT Security Teams

Use ApproveThis groups to enforce multi-department approval for new Botifier users. Sequential approvals ensure proper segregation of duties - first-line managers approve access, then IT confirms permissions.

Beyond Basic Approvals

While the Zapier integration handles core triggers, ApproveThis adds unique value through:

Dynamic Calculations: Automatically calculate risk scores based on Botifier chat data to determine approval paths. A sales discount request from a chatbot could factor in customer lifetime value pulled from connected systems.

Conditional Escalation: If a Botifier-detected high-priority customer hasn't received approval within 2 hours, automatically notify department heads via SMS.

Cost-Effective Collaboration

A key advantage for distributed teams: external approvers only need ApproveThis access, not Botifier licenses. Legal teams reviewing AI-generated contract amendments can approve/reject directly via email without accessing the core Botifier system. This maintains security while reducing software costs.

Getting Started

To implement these workflows:

  1. Create your ApproveThis account
  2. Connect to Botifier via the Zapier integration
  3. Start with either:
    • Chat completion approvals for quality assurance
    • New user approval workflows for access control

The Future of Governed Automation

As AI adoption accelerates, tools like Botifier need human oversight mechanisms that match their speed. ApproveThis provides the missing governance layer through:

Real-Time Adaptation: Update approval rules as Botifier use cases evolve, without IT support

Cross-Platform Visibility: Track all AI-related approvals alongside other systems in a single dashboard

Scalable Compliance: Maintain audit trails that meet regulatory requirements for AI interactions

Ready to transform your AI workflows from black box to transparent process? Book a custom demo to see how ApproveThis + Botifier work in your specific environment.

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After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for Botifier

Suggested workflows (and their Zapier components) for Botifier

Create approval requests for new chat completions

When a chat is completed in Botifier, an approval request is automatically created in ApproveThis to streamline post-chat review and follow-up. This integration ensures that completed chats are promptly assessed. *Note: Ensure chat details are mapped correctly to approval fields.*

Zapier Components

Botifier Logo

Trigger

Chat Completed

Triggers when an User Completed the Chat .

Action

Create Request

Creates a new request, probably with input from previous steps.

Create approval requests for new botifier users

When a new user is created in Botifier, an approval request is automatically initiated in ApproveThis to facilitate a structured onboarding review. This integration helps ensure that every new registration is properly assessed. *Note: Verify that user information is correctly integrated with the approval workflow.*

Zapier Components

Botifier Logo

Trigger

New User

Triggers when a new user is created .

Action

Create Request

Creates a new request, probably with input from previous steps.