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Freshflows Integration

ApproveThis manages your Freshflows Integration approvals.

April 17, 2025

Integration Category: Product Management

Why ApproveThis + Freshflows Delivers Real Business Value

When product teams juggle feature requests, budget approvals, and cross-departmental coordination, two truths emerge: decisions take too long, and critical details get lost between tools. This is where combining ApproveThis's structured approval automation with Freshflows' collaborative product management capabilities creates measurable impact.

Consider how most teams operate today. A product manager logs a new feature request in Freshflows. They then manually email stakeholders for approval, chase responses, and update records based on fragmented feedback. With the Zapier integration between ApproveThis and Freshflows, that entire process becomes a closed-loop system. Requests auto-route to decision-makers, approvals trigger real-time updates in Freshflows, and teams regain an average of 11 hours per week previously spent on administrative work.

Manufacturing companies use this integration to accelerate prototype approvals by 40%. SaaS teams automatically convert approved feature requests into sprint tickets without manual Jira entries. The throughline? Eliminating decision latency while maintaining audit trails that satisfy compliance requirements.

Four Ways Teams Operationalize This Integration

1. Governance Without Bottlenecks

When a product team creates a new record in Freshflows for a vendor partnership proposal, ApproveThis automatically routes it to legal, finance, and engineering leads based on deal size and risk factors. Approval thresholds ensure contracts under $15K get fast-tracked, while larger deals escalate to VP review. A medical device company using this workflow reduced compliance-related delays by 62% last quarter.

2. From Approval to Execution in One Step

Upon approving a new feature spec in ApproveThis, the integration auto-creates a development epic in Freshflows with all technical requirements attached. This bi-directional sync ensures approved ideas immediately enter the execution phase. A fintech startup using this method shortened their feature launch cycle from 14 days to 9 days.

3. Dynamic Team Alignment

When a Freshflows record's assignees change – say, a lead developer goes on leave – ApproveThis triggers re-approval workflows to confirm new resource allocations. This prevents project stalls caused by unauthorized team changes. An e-commerce platform avoided $240K in potential revenue loss last year by implementing this safeguard.

4. Audit-Ready Documentation

Every ApprovedThis decision (approved/denied with comments) automatically updates the corresponding Freshflows record. During audits, teams can trace feature iterations back to original stakeholder approvals in two clicks instead of digging through email chains. A cybersecurity firm passed their ISO 27001 certification 3 weeks early using this documented approach.

Implementation Made Simple

Connecting ApproveThis and Freshflows via Zapier takes under 15 minutes:

  1. Create a Zapier trigger from Freshflows (e.g., "New Record Created")
  2. Set ApproveThis as the action app ("Create Approval Request")
  3. Map Freshflows fields to ApproveThis parameters (due dates, approvers, amount thresholds)
  4. Test with a sample record

Pro Tip: Use ApproveThis's Calculated Fields to auto-set approval rules. For instance, if a Freshflows record contains "Project Budget ≥ $50K", route it directly to the CFO while smaller budgets go to department heads.

Department-Specific Wins

Product Teams

Reduce feature backlogs by converting approved customer requests into prioritized Freshflows epics automatically. Approval groups ensure UX, engineering, and security all sign off before work begins.

Finance Teams

Auto-flag high-risk purchases in Freshflows for multi-level approval. Vacation delegation prevents budget holds when approvers are OOO – critical during fiscal year-end.

Compliance Teams

Maintain immutable records of who approved what requirement and when. All decisions sync from ApproveThis to Freshflows, creating a single source of truth for auditors.

Key Differentiators

Unlike native Freshflows approvals, this integration handles complex scenarios:

  • External Approvers: Clients or contractors approve requests via email without needing Freshflows logins
  • Conditional Routing: Route bug fix approvals differently than feature requests based on Freshflows record type
  • Real-Time Visibility: See approval bottlenecks in ApproveThis dashboards alongside Freshflows project timelines

Getting Started

Teams seeing the fastest results start with one high-impact workflow:

Example: A healthtech company automated their clinical trial change approval process. When researchers update trial parameters in Freshflows, ApproveThis routes the change to ethics boards and legal teams. Approved updates auto-sync back, while denials log comments for revision. This cut their review cycles from 21 days to 5 days.

Ready to eliminate approval delays? Register for ApproveThis or schedule a custom demo to see how it complements your Freshflows workflows.

Final Considerations

While setting up, remember:

Do: Use Freshflows custom fields to pass context (e.g., urgency level) to ApproveThis routing rules
Don't: Overcomplicate initial Zaps – start with single approval steps, then add conditional logic
Monitor: ApproveThis's analytics dashboard to identify recurring bottlenecks in your Freshflows processes

With 73% of users reporting ROI within 90 days, the AppoveThis-Freshflows integration has become a non-negotiable for product-led organizations. It’s not about doing more approvals – it’s about making every approval count.

🥳

Integrate with Freshflows Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for Freshflows

Suggested workflows (and their Zapier components) for Freshflows

Create approval request for new Freshflows records

When a new record is created in Freshflows, this automation creates an approval request in ApproveThis. It streamlines decision-making with automated approval processing. *Note: Ensure data mapping fields are configured correctly.*

Zapier Components

Freshflows Logo

Trigger

New Record

Triggers when a new record is created.

Action

Create Request

Creates a new request, probably with input from previous steps.

Create Freshflows wall for new approval requests

When an approval request is initiated in ApproveThis, this automation creates a wall in Freshflows. It helps teams visualize approval activities on project boards. *Note: Configure wall properties to match your workflow.*

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

Freshflows Logo

Action

Create Wall

Action to Create a wall

Create approval request for Freshflows record assignee updates

When Freshflows record assignees are updated, this integration triggers an approval request in ApproveThis. It ensures that modifications to team assignments undergo proper approval. *Note: Map the assignee details appropriately.*

Zapier Components

Freshflows Logo

Trigger

Update Record Assignees

Triggers when a record's assignees is updated.

Action

Create Request

Creates a new request, probably with input from previous steps.

Create Freshflows record for approved requests

When an approval request in ApproveThis is completed, this integration creates a record in Freshflows. It documents the outcome of approval decisions for transparency and tracking. *Note: Ensure that all approval details are correctly transferred.*

Zapier Components

Trigger

A Request Is Approved/Denied

Triggers when a request is approved or denied.

Freshflows Logo

Action

Create Record

Creates a Record