ApproveThis manages your JivoChat Integration approvals.

When Live Chat Meets Approval Power

Let's cut to the chase: your support team's crushing it in JivoChat, but every resolved conversation creates three new follow-up tasks. Pricing exceptions. Refund approvals. Feature requests. Right now, those decisions are probably bouncing between email threads, Slack pings, and that one manager who's always on vacation.

ApproveThis plugs directly into JivoChat through Zapier, turning resolved chats into structured approval workflows. We're talking about transforming "Hey, can we?" moments into tracked, auditable processes that actually get answered before the customer forgets they asked.

Why This Combo Works

JivoChat captures the conversation. ApproveThis handles the "Now what?". Together, they solve the two biggest leaks in customer-facing operations:

• Decisions don't ghost: Every chat-triggered request gets tracked like a support ticket
• Approvers can't hide: Automatic reminders + escalation paths prevent decision limbo

Best part? Approvers only need email access - no extra JivoChat licenses required. Perfect for involving execs, finance teams, or external partners who shouldn't be knee-deep in your chat interface.

Real Workflows for Real Teams

The Instant Escalation Play

Template: Create ApproveThis requests for finished JivoChat sessions

Picture this: A retail company's support agent just promised a 20% discount to save a $5k order. Instead of hoping the sales manager checks their email:

1. JivoChat triggers Zapier on chat closure
2. ApproveThis auto-generates a discount approval request
3. Sales lead approves/denies directly from email

Approval thresholds mean small discounts auto-approve, big ones route to directors. Every exception gets logged without spreadsheet gymnastics.

The Preemptive Support Move

Template: Notify JivoChat of new ApproveThis requests

Example: A SaaS company's product team approves a feature request via ApproveThis. Immediately:

1. ApproveThis pings JivoChat via Zapier
2. Support gets alerted in their chat dashboard
3. Agents can proactively update waiting customers

Suddenly, your left hand knows what the right hand approved. No more "I'll check with engineering" limbo.

Setup That Doesn't Need IT

If you can make toast, you can connect these tools:

1. Grab your JivoChat and ApproveThis logins
2. Create a Zapier account (free tier works)
3. Pick your trigger (chat closed/request created)
4. Map 3-5 critical data points (customer email, issue type, $ amount)
5. Test with real chat/approval

Pro tip: Start with one workflow (like refund approvals) before scaling to 10+ processes.

Who Actually Benefits?

Support Teams

Stop playing telephone between customers and finance. Embed approval buttons directly in your helpdesk SOPs. Vacation delegation means no more "Waiting on Julia's reply" tickets.

Sales Ops

Ever had a deal die because legal took 4 days to approve a contract tweak? Calculated fields auto-route based on deal size. $50k+ deals hit the CRO instantly, others flow through standard channels.

Product Teams

Feature requests from chat get scored and routed. Engineering sees vetted ideas, support knows what's coming down the pipeline. Roadmap chaos averted.

The Nuts and Bolts You Care About

ApproveThis isn't just a fancy "Yes/No" button. When paired with JivoChat:

• Dynamic thresholds: Auto-approve 10% discounts, escalate 25%+ requests
• Approval chains: First manager, then finance, then legal - in order
• Real-time tracking: See every pending decision impacting customer ops

And yes, it works with your existing tools. That ancient ERP system? If it's got an API, we can handshake with it through Zapier.

No-BS Next Steps

If your approval delays are longer than your customer's attention span:

1. Book a 15-minute ApproveThis demo
2. Mention JivoChat integration
3. Steal our pre-built Zapier templates

Or go rogue - sign up free and connect the apps yourself. Either way, in 48 hours you'll wonder how you ever let decisions pile up in inboxes.

Get Started with ApproveThis | JivoChat Details

FAQ for the Skeptical

"We already use JivoChat's built-in tags."
Tags track, they don't action. ApproveThis adds enforceable deadlines, escalations, and audit trails.

"Our approvers hate new tools."
So do we. They approve/reject via email. Zero logins required.

"What about one-off exceptions?"
That's the point. Systematize the exceptions so they stop being fire drills.

The Bottom Line

Every minute your team spends chasing approvals is a minute not spent helping customers. JivoChat catches the requests - ApproveThis ensures they get answered before the competition swoops in. Not sexy? Maybe. Profit-protecting? Absolutely.

Final thought: What's one customer request that currently gets stuck in approval purgatory? How much revenue does that cost monthly? We'll wait.