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SendOwl Integration

ApproveThis manages your SendOwl Integration approvals.

April 17, 2025

Integration Category: Ecommerce

When Digital Sales Meet Smarter Approvals

Let's cut through the buzzwords: SendOwl handles your digital product sales, ApproveThis handles your approval headaches. Connect them through Zapier, and you've got a system where money moves faster while keeping your team from drowning in Slack pings. We're talking about turning "Hey, did you approve that refund?" into "Yeah, the system already handled it."

Why This Combo Works for Mid-Sized Companies

If your company sells digital products (courses, software, templates), you're dealing with three constant pressures: scaling sales without chaos, maintaining financial control, and not looking like amateurs to customers. Here's where stitching these platforms together pays off:

  • Finance teams stop playing detective with refund requests
  • Customer success gets automatic paper trails for subscription cancellations
  • Operations reduces order fulfillment errors by 60-80% (based on client reports)

Real Workflows for Actual Humans

Not every use case deserves your attention. These are the ones that actually move needles for companies between 50-5,000 employees:

1. High-Volume Order Approvals That Don't Slow Down Sales

Scenario: An e-learning company sells $2,000 certification programs. Their problem? Every enrollment needs faculty approval but manual checks create enrollment delays.

Fix: SendOwl triggers an ApproveThis workflow on purchase. Course directors get emailed approval requests with auto-escalation if no response in 24hrs. Bonus: ApproveThis' calculated fields auto-approve renewals below $500.

2. Refund Audits That Don't Require Spreadsheet Yoga

Scenario: A SaaS company offers 30-day refunds. Finance needs to track reasons for churn but customer support hates paperwork.

Fix: Every SendOwl refund triggers an approval request with pre-filled customer data. Support managers approve/deny via email while ApproveThis builds an automatic audit log. CFO gets monthly reports without asking.

3. Subscription Cancellations That Actually Help Retention

Scenario: A media company loses 12% of subscribers monthly. By the time cancellations hit Salesforce, it's too late to save the account.

Fix: When SendOwl detects cancellation intent, ApproveThis routes it to both billing AND customer success. Conditional logic escalates high-value accounts to VP-level. Result: 22% recovery rate in pilot programs.

Setup That Takes Less Time Than Your Morning Coffee

If you can connect Lego pieces, you can handle this:

  1. Create Zapier account (they're the glue here)
  2. Choose SendOwl trigger (new order, refund, etc.)
  3. Map key data points to ApproveThis fields (amount, customer email, product type)
  4. Set approval rules in ApproveThis (who approves what, escalation paths)

Pro tip: Use ApproveThis' vacation delegation feature so summer Fridays don't bottleneck approvals.

What You're Really Solving Across Teams

For Finance: No more surprise refunds hitting the books. Approval thresholds auto-approve small amounts while flagging big ones. Real-time dashboards show cash flow impacts.

For Legal/Compliance: Every digital product license agreement gets automatic approval logging. Version control without the PDF nightmares.

For Customer-Facing Teams: External partners/clients can approve requests without needing SendOwl logins. Approval status updates sync back to your CRM.

The Hidden Advantage Nobody Talks About

ApproveThis approvers don't need SendOwl licenses. When you're dealing with external vendors, clients, or execs who shouldn't have access to your sales dashboard, this is golden. Example: A client approves a custom digital deliverable via email without seeing your internal pricing structure.

When Not to Use This Integration

We're not here to sell you duct tape solutions. This combo doesn't work if:

  • You need real-time inventory checks (use a proper ERP integration)
  • Your approval logic changes hourly (stick with manual processes)
  • You have <5 monthly approvals (not worth the setup)

Getting Started Without the Sales Pitch

Test drive this with your messiest approval process – usually refunds or custom orders. Pick one Zapier workflow, run it for 14 days, and track time saved. If it doesn't shave at least 3 hours/week off your team's workload, move on. But we're pretty confident you'll keep it.

Ready to stop being the human router for approval requests? Create your ApproveThis account or schedule a 12-minute demo. We'll even help you build the first SendOwl integration live.

Final Reality Check

This isn't magic. You'll still need to:

- Define clear approval rules upfront
- Train teams to use the email approval feature
- Audit workflows quarterly

But compared to playing approval tag in Slack? Yeah, it's basically rocket science for your ops team.

🥳

Integrate with SendOwl Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

Learn More

Best Approval Workflows for SendOwl

Suggested workflows (and their Zapier components) for SendOwl

Create approval requests for new SendOwl orders

Streamline your order processing with this integration. When a new order is completed in SendOwl, an approval request is automatically created in ApproveThis. This ensures that each order is promptly reviewed and can be processed without delay. *Note: Ensure the necessary data is mapped for the approval request step.*

Zapier Components

SendOwl Logo

Trigger

New Order

Triggers when an order reaches complete or subscription active or free state in SendOwl.

Action

Create Request

Creates a new request, probably with input from previous steps.

Initiate approval for new SendOwl payments

Keep your payment processing in check by initiating an approval request for every new payment made in SendOwl. This integration helps ensure that payments are validated and authorized efficiently, maintaining smooth financial operations. *Note: Verify that payment details are correctly captured for approval.*

Zapier Components

SendOwl Logo

Trigger

New Payment

Triggers when a payment is made to an order in SendOwl.

Action

Create Request

Creates a new request, probably with input from previous steps.

Create requests for ending SendOwl subscriptions

Automatically create a request in ApproveThis when a subscription is terminated in SendOwl. This setup facilitates a structured review of why the subscription ended and provides a chance for customer retention strategies. *Note: Include termination reasons in the request for better insights.*

Zapier Components

SendOwl Logo

Trigger

Subscription Termination

Triggers when a subscription order reaches complete or cancelled state in SendOwl.

Action

Create Request

Creates a new request, probably with input from previous steps.

Generate approval requests for SendOwl refunds

When a refund occurs in SendOwl, this automation creates a corresponding request in ApproveThis to ensure that refunds are properly managed and approved. This additional step helps manage financial compliance and customer service standards. *Note: To optimize, ensure refund details are included in the request.*

Zapier Components

SendOwl Logo

Trigger

New Refund

Triggers when a refund is issued.

Action

Create Request

Creates a new request, probably with input from previous steps.