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Burst SMS Integration

ApproveThis manages your Burst SMS Integration approvals.

April 17, 2025

Integration Category: Phone

Let’s cut to the chase: approvals suck when they take days. Someone’s waiting on a decision. You’re chasing down signatures. The client’s texting you “???” at 7 PM. We’ve got a better way – and it doesn’t involve another Zoom call.

Why This Combo Works Like a Swiss Army Knife

ApproveThis is your approval sheriff – it wrangles requests, routes them to the right people, and forces decisions. Burst SMS? That’s your megaphone. Together, they turn clunky processes into something that actually moves at the speed of business.

Here’s the kicker: 82% of employees check texts within 5 minutes. Emails? Maybe by lunch. When you plug SMS into your approval workflows, things happen. No more “I didn’t see the email” excuses. Just decisions, notifications, and action – all tracked automatically.

Real-World Wins for Teams Who Hate Waiting

1. Operations Teams: Kill the Paper Chase

Picture this: Your field crew needs emergency roof repairs approved. The project manager submits via ApproveThis. Before they’ve put down their phone, the facilities director gets a text: “APPROVE $2K REPAIRS? Reply YES/NO”. Decision made in 90 seconds. Crew keeps working.

How it works:

  • ApproveThis triggers SMS via Zapier when requests hit certain $$ thresholds
  • Approvers reply via text (no app login needed)
  • System auto-updates project management tools

2. Customer Service: Turn Texts into Tickets (That Actually Get Solved)

Clients text complaints to your support number. Burst SMS detects keywords like “refund” or “manager”. Zapier fires up an approval request in ApproveThis with the message thread attached. Your team lead gets an SMS: “APPROVE $150 CREDIT? Customer history: 12yr loyal”. Decision made before the client hangs up.

3. Marketing: Stop Guessing If Anyone Cares

Send a campaign SMS with a trackable link. When someone clicks, ApproveThis automatically starts a workflow to:

  • Approve follow-up sales calls
  • Route hot leads to specific reps
  • Trigger discount offers

No more wasting time on “interested” vs. “just browsing”.

The Nerd Stuff You Actually Care About

Approval Thresholds: Auto-approve small spends ($500 office supplies) but SMS blast the big ones ($15k client proposal). Saves 8 hours/month on pointless reviews.

Vacation Coverage: CFO out fishing? ApproveThis reroutes their $10k+ approvals via SMS to the VP. No more “Waiting on Jane” holds.

External Approvers: Clients get SMS approval links without needing your CRM login. Perfect for agencies getting copy approved or contractors needing client sign-offs.

Setting This Up Without Losing Your Mind

Step 1: Create a Zapier account (takes 2 minutes)
Step 2: Connect ApproveThis and Burst SMS
Step 3: Pick your trigger (like “Request Approved” in ApproveThis)
Step 4: Set the action (like “Send SMS” in Burst SMS)
Step 5: Test with a real request (protip: approve a pizza order first)

Who Benefits Most (Besides Your Sanity)

Construction/Field Services: Approve change orders from the job site via SMS. Superintendents don’t do email.

Healthcare Admin: HIPAA-friendly approvals for patient transfers. Doctors approve via secure SMS without opening charts.

Ecommerce Teams: Auto-approve fraud alerts from SMS replies. Stop losing sales to slow reviews.

The Bottom Line

If your approval process involves more than three forwarded emails, you’re bleeding time. This integration isn’t about being fancy – it’s about cutting the crap that slows decisions.

ApproveThis handles the routing, rules, and paperwork. Burst SMS slaps people with notifications they can’t ignore. Together, they shave days off your processes. And yeah, you’ll look like a hero for fixing what everyone hated.

Ready to stop being the approval bottleneck? Get Started Free or Book a 10-Min Demo. We’ll even help set up your first SMS workflow.

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Integrate with Burst SMS Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for Burst SMS

Suggested workflows (and their Zapier components) for Burst SMS

Send SMS for approved or denied requests in ApproveThis

Keep your team informed instantly on the status of approval requests with SMS updates. When a request is approved or denied in ApproveThis, this integration sends a corresponding SMS notification. Ensure that important decisions are communicated swiftly without manual intervention. *Note: Configure the SMS message content to suit your needs.*

Zapier Components

Trigger

A Request Is Approved/Denied

Triggers when a request is approved or denied.

Burst SMS Logo

Action

Send SMS

Send a text message to a single mobile number.

Create approval requests in ApproveThis from received SMS

Streamline your approval workflows by converting received SMS messages into formal approval requests in ApproveThis. This is perfect for processing decisions originating from customer communications captured via virtual numbers. Reduce manual data entry and speed up decision-making.

Zapier Components

Burst SMS Logo

Trigger

SMS Received

Triggers when a message is received by a Virtual Mobile Number. Will also detect an email address in the message and return this in the response.

Action

Create Request

Creates a new request, probably with input from previous steps.

Initiate approval requests in ApproveThis from SMS link clicks

Automatically start approval workflows in ApproveThis whenever a link in an SMS from Burst SMS is clicked. Ideal for initiating workflows based on customer engagement metrics, enabling faster responses and structured follow-up actions.

Zapier Components

Burst SMS Logo

Trigger

Link Hit

Triggers when a recipient clicks on Burst SMS Short URL.

Action

Create Request

Creates a new request, probably with input from previous steps.