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Maybe* Integration

ApproveThis manages your Maybe* Integration approvals.

April 17, 2025

Integration Category: Social Marketing

Why Approval Automation Matters for Social Media Teams

In social media management, every conversation carries potential risks and rewards. A single unapproved response can escalate into PR crisis, while delayed approvals cause missed opportunities. Maybe* provides the listening tools to track brand mentions and customer interactions across platforms, but decision-making bottlenecks often remain. This is where pairing Maybe* with ApproveThis creates operational leverage - combining social media monitoring with structured approval workflows to maintain brand consistency without sacrificing response speed.

How Approval Automation Complements Social Listening

ApproveThis adds decision infrastructure to Maybe*'s engagement capabilities. While Maybe* identifies important conversations and benchmarks performance, ApproveThis ensures required stakeholders review critical interactions through automated routing. Together, they create closed-loop system where:

  • High-priority social interactions trigger approval workflows automatically
  • Legal, compliance and brand teams review context directly in approval requests
  • Pre-approved response templates maintain voice consistency

This integration proves particularly valuable for regulated industries like finance and healthcare, where social media teams need both real-time engagement capabilities and audit trails for compliance.

Real-World Use Cases

Crisis Management for Retail Brands

When Maybe* detects a surge in negative mentions about a product defect, ApproveThis can automatically create an approval request containing:

- Conversation volume metrics
- Sentiment analysis charts
- Draft response templates

Legal and customer service leads receive parallel approval requests via email, with automatic escalation if no response within 30 minutes. Once approved, the pre-formatted response posts automatically through Maybe* with full audit trail.

Campaign Launch Coordination

Marketing teams using Maybe* to schedule social campaigns can set approval thresholds in ApproveThis based on:

- Budget spend tiers
- Influencer partnership levels
- Hashtag usage requirements

When a scheduled post meets predefined criteria (e.g., over $5k budget), ApproveThis routes it through legal and finance approvals before Maybe* publishes the content. Calculated fields automatically compare campaign budgets against quarterly allocations to prevent overspending.

Customer Service Escalations

Maybe* identifies frustrated customers requiring special handling through sentiment analysis. ApproveThis routes these cases with:

- Conversation history
- Customer lifetime value data
- Proposed compensation offers

Service managers approve discounts or escalations directly from email, with automatic delegation to backup approvers during vacations. Approved resolutions sync back to Maybe* for consistent customer follow-up.

Technical Integration Overview

The Zapier integration between ApproveThis and Maybe* supports bidirectional automation:

Core Triggers & Actions

From Maybe* to ApproveThis:
When Maybe* detects new conversations meeting specific criteria (high sentiment score, VIP customers, etc.), ApproveThis automatically:

- Generates approval requests with conversation context
- Routes to designated approvers based on content type
- Applies conditional logic for multi-stage reviews

From ApproveThis to Maybe*:
Approved responses and campaigns in ApproveThis trigger Maybe* to:

- Post pre-approved content
- Update conversation statuses
- Create performance tracking benchmarks

Implementation Guide

Step 1: Connect both apps through Zapier (requires Zapier account)
Step 2: Define trigger conditions in Maybe*
Step 3: Map conversation data to ApproveThis fields
Step 4: Configure approval rules and escalation paths
Step 5: Set up bi-directional status updates

Cross-Functional Benefits

Marketing Teams

Accelerate campaign launches while maintaining brand governance. Pre-approve content templates for common promotions, with automatic exception routing for new campaign types.

Customer Service

Embed approval workflows into social customer care without creating bottlenecks. Use calculated fields to auto-approve standard compensation offers while flagging exceptions.

Legal & Compliance

Review critical social interactions directly in approval emails with full context. Vacation delegation ensures continuous coverage during team absences.

External Partners

Agency partners and franchise operators can submit social content through Maybe* while triggering approval workflows in ApproveThis. Approvers don't need Maybe* licenses - they review and approve directly via email.

Strategic Advantages

Combining these platforms creates measurable competitive advantages:

Risk Reduction: Audit trails document who approved each social interaction and when
Speed Maintenance: Auto-routing and escalation paths prevent decision delays
Resource Optimization: Approval thresholds minimize executive involvement in routine approvals
Cross-Platform Consistency: Unified workflows across organic social, paid ads, and influencer content

Getting Started

Implementation typically takes 2-3 days:

1. Define approval-required scenarios in Maybe*
2. Configure matching workflows in ApproveThis
3. Build test Zaps for critical paths
4. Train teams on email-based approvals

For complex organizations, phase integration by:

- Region
- Brand
- Content type

Final Recommendations

Start with high-risk/high-volume approval scenarios like:

- Crisis response templates
- Influencer contracts
- Promotional offers
- Regulatory disclosures

Use ApproveThis' calculated fields to automate approval routing based on:

- Sentiment scores from Maybe*
- Engagement thresholds
- Customer tier status

Remember: The integration works best when both platforms handle what they do best. Maybe* manages social listening and engagement execution, while ApproveThis ensures proper oversight through customizable workflows. Together, they create a complete social media governance solution.

Ready to accelerate your social media approvals? Start your ApproveThis trial or explore Maybe*'s social listening capabilities today.

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Integrate with Maybe* Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for Maybe*

Suggested workflows (and their Zapier components) for Maybe*

Create approval requests for new maybe* conversations

When a conversation is pulled from maybe*, this automation creates an approval request in ApproveThis for validation and review. It runs when a new conversation is detected, ensuring timely and structured approvals. *Note: Configure your approval criteria in ApproveThis to match your business workflow.*

Zapier Components

Maybe* Logo

Trigger

Pull Conversation

To get a conversation from maybe*.

Action

Create Request

Creates a new request, probably with input from previous steps.

Push conversations for new approval requests to maybe*

When an approval workflow is initiated in ApproveThis, this integration pushes conversation details to maybe* for further engagement. It ensures that every approval request has a corresponding conversation entry, reducing manual data handling. *Note: Validate conversation mapping between ApproveThis and maybe* prior to use.*

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

Maybe* Logo

Action

Push Conversation

Create a Conversation