When Approval Workflows Meet AI Chatbots
Let's cut through the buzzwords: ApproveThis handles your company's "yes/no" decisions, Gali AI handles the talking. Together? They automate the boring stuff so your team can focus on work that matters. We're talking about cutting approval times from days to hours, catching every urgent request, and keeping customers happy without constant babysitting.
Here's why this combo works better than your average integration:
- No more approval black holes - Gali's chatbots capture requests 24/7, ApproveThis routes them to the right people immediately
- Decision-making that keeps up with real time - Automatically escalate urgent chats, approve standard requests instantly
Your New Approval Superpowers
1. Sales Teams Close Deals Faster
Picture this: A prospect asks Gali's chatbot for a custom pricing package at 2 AM. Instead of waiting until morning, ApproveThis:
- Routes the request to Sales VP's email and Slack
- Auto-approves discounts under 10% using approval thresholds
- Updates the CRM before the sales rep's first coffee
Real example: A SaaS company reduced deal approval time from 22 hours to 47 minutes using this exact setup.
2. Support Teams Actually Take Breaks
Gali's AI handles routine questions, but when customers ask for refunds/credits/exceptions? ApproveThis kicks in:
- Auto-creates tickets requiring manager approval
- Sends reminders if not addressed in 4 hours
- Feeds approved exceptions back into Gali's knowledge base
Bonus: Approvers don't need Gali licenses. Just click "Approve" in email and keep watching Netflix.
3. Procurement Stops Playing Telephone
Department needs new laptops? Instead of 12 Slack threads:
- Employee asks Gali chatbot "How do I request hardware?"
- Gali collects specs, budget codes, justification
- ApproveThis routes to IT > Finance > Legal in order
If someone's OOO, vacation delegation shifts approvals automatically. No more "Sorry, Karen's at the dentist."
Setting This Up Without Losing Your Mind
If you can make toast, you can build this integration. Here's the cheat sheet:
- Connect via Zapier (15-minute setup)
- Choose your triggers:
- From Gali: New chat exchange requiring approval
- From ApproveThis: Approval updates needing notifications
- Map custom fields once (budget amounts, request types, etc.)
- Test with a $5 approval limit before going live
Pro tip: Use ApproveThis' calculated fields to auto-flag high-risk requests. Example: "If discount >15% AND deal size >$50k, require CEO approval."
Why This Isn't Just Another Integration
Most approval tools treat every request the same. Most chatbots just collect info. Together, they actually adapt:
For Leadership
See real-time approval metrics in ApproveThis dashboards. Spot bottlenecks (Why does Legal take 3 days on NDAs?) and adjust workflows on the fly.
For Frontline Teams
Gali handles the customer-facing grunt work. ApproveThis handles the internal politics. You just handle the exceptions.
For IT
Zero new logins to manage. Approvers interact via email, requesters use existing tools. Your security team stays happy.
The Fine Print (Without the Fine Print)
Costs: ApproveThis charges per workflow creator, not approver. Gali charges per chatbot. Translation: Scale without budget drama.
Compliance: Every approval is logged with timestamps, comments, and data snapshots. Auditors will be bored.
Weird Edge Cases: What if Gali goes down? ApproveThis falls back to email submissions. No process paralysis.
Ready to Stop Being a Human Router?
If you're still manually forwarding Slack messages for approvals, we need to talk. Here's your playbook:
- Book a 20-minute ApproveThis demo
- Test drive Gali's AI chatbots (free trial available)
- Build your first Zap in Zapier during lunch
Worst case? You automate one annoying process. Best case? Your team wonders how they ever worked without this.
FAQ (Because Someone Always Asks)
Q: Can external partners approve requests?
A: Yes, and they don't need ApproveThis logins. Email approvals work for anyone.
Q: What if our approval rules change monthly?
A: Update the workflow once in ApproveThis. No Zapier tweaks needed.
Q: How's this different from [Big CRM] approvals?
A: Two words: Conditional logic. ApproveThis handles multi-step, role-based approvals that CRMs can't. Plus, it works across every app you use.
Integrate with Gali Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
Learn More
Best Approval Workflows for Gali
Suggested workflows (and their Zapier components) for Gali
Create approval requests for new chat exchanges
When a new chat exchange occurs in Gali, this automation creates an approval request in ApproveThis. The integration ensures that each chat inquiry is reviewed for necessary approvals, streamlining decision workflows. *Note: Customize the approval details to match your process.*
Zapier Components

Trigger
New Chat Exchange
Triggers upon the occurrence of a new chat exchange (question and response) within a chatbot.
Action
Create Request
Creates a new request, probably with input from previous steps.
Send chat messages for new approval requests
When an approval request is initiated in ApproveThis, this automation sends a chat message via Gali to notify team members. The integration enhances communication by providing timely updates on approval workflows. *Note: Adjust the message content to suit your notification preferences.*
Zapier Components
Trigger
New Request
Triggers when a new approval request workflow is initiated.

Action
Send Chat Message
Send a message to a chatbot and gets its reply
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