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Returnless Integration

ApproveThis manages your Returnless Integration approvals.

April 17, 2025

Integration Category: Ecommerce

When "No" Isn’t an Option, But “Yes” Takes Too Long

Let’s cut through the BS: returns are the necessary evil of e-commerce. Returnless helps you manage the flood, but here’s the dirty secret no one talks about – approving those returns still requires chasing down managers, waiting on emails, and playing corporate phone tag. That’s where 88% of your time gets wasted.

ApproveThis isn’t another app to clutter your stack. It’s the missing piece that plugs directly into Returnless via Zapier to automate approval decisions while keeping your team (and external partners) in the loop. Think of it as giving Returnless a shot of espresso – same great tool, just 10x faster.

Why This Combo Works Like a Scammer’s Return Policy

Returnless organizes the chaos. ApproveThis kills the decision lag. Together, they handle the two biggest bottlenecks in returns processing:

For the Operations Team:

Auto-route high-value returns to finance while letting frontline managers approve standard requests. Example: A $2,500 camera order gets flagged for CFO review via ApproveThis’ thresholds, while $30 phone cases get greenlit instantly by warehouse leads.

For Customer Support:

Stop telling customers “we’re waiting on approval” – use ApproveThis’ real-time tracking to give exact status updates. When a return gets approved, Returnless automatically triggers the shipping label. No more “I’ll call you back” limbo.

For Finance:

ApproveThis’ calculated fields automatically check return reasons against purchase dates and product values. Suspect a serial returner? The system can require manager + fraud team consensus before OK’ing the refund.

Real-World Use Cases That Don’t Suck

The 24-Hr Approval Promise (That You Can Actually Keep)

Fashion retailers: When a Returnless request comes in for a $800 coat, ApproveThis checks if it’s within the 30-day window. If yes, route to store manager. If day 31? Escalate to regional lead with original purchase data attached. Approval happens in Slack or email – no app login required for approvers.

Killing “Who Approved This?!” Meetings

Electronics sellers: Every approved Returnless request automatically logs who signed off, when, and why in ApproveThis’ audit trail. When that $10K server rack return hits your P&L, you’ve got receipts – literally.

Vacation-Proof Approval Chains

ApproveThis automatically reassigns approvals when your logistics manager is snorkeling in Bali. Returnless keeps humming along without a single “Out of Office” bounce-back.

Setting This Up Without an IT Degree

Connect Returnless to ApproveThis via Zapier in 15 minutes flat:

  1. Trigger: New Returnless request created
  2. Action: ApproveThis creates approval task with product value, reason, customer history
  3. Magic: Approved? Returnless processes refund. Denied? Customer gets automated email with next steps

Pro tip: Use ApproveThis’ conditional logic to skip human approvals for low-value items. A $20 spatula return shouldn’t need VP sign-off.

Why Your Current System is (Probably) Leaking Money

Manual approvals aren’t just slow – they’re expensive. Every hour your team spends chasing approvers is an hour not spent on:

  • Resolving legit customer issues
  • Spotting fraud patterns
  • Negotiating better carrier rates

ApproveThis + Returnless fixes this by turning approval delays from a weekly headache into a quarterly KPI win. One outdoor gear client cut their return processing time from 6 days to 14 hours. Another reduced unauthorized approvals by 67% using role-based access controls.

The Nuts and Bolts for Skeptics

Yes, it works with your existing tools:

Approver Access: Vendors or 3PL partners can approve returns via email without a Returnless login. No more sharing passwords or dealing with “forgot password” support tickets.

Audit Trails: Every decision is timestamped and tied to a user. Perfect for those annual compliance reviews that everyone hates.

Escalation Safeguards: If an approver ghosts the request, ApproveThis bumps it up the chain after your set timeframe. No more stalled returns.

When to Steal… Err, Borrow This Idea

This combo isn’t just for the big players. If you’re handling 100+ monthly returns with a team over 50, you’re bleeding efficiency. Here’s your ROI math:

(Avg. time per manual approval) x (Number of monthly returns) x (Hourly wage) = Your hidden cost of doing nothing.

For most brands, that’s anywhere from $3K-$15K/month in wasted labor. But hey, maybe your accountants like overtime.

Bottom Line: Stop Being a Human Router

ApproveThis isn’t another layer of bureaucracy – it’s the automation layer Returnless wishes it had built in. By handling the approval logic, it lets Returnless focus on what it does best: managing the physical return flow.

Ready to stop playing approval messenger? Get started with ApproveThis or schedule a 15-minute demo to see how it plugs into Returnless. Your team (and your sanity) will thank you.

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Integrate with Returnless Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for Returnless

Suggested workflows (and their Zapier components) for Returnless

Create approval requests for new Returnless forms

When a new Returnless form entry is received, this integration creates a new approval request in ApproveThis. Streamline your decision-making process by automatically routing requests for approval. *Note: Ensure ApproveThis workflows are configured to match your approval hierarchy.*

Zapier Components

Returnless Logo

Trigger

Request Created

Triggers when a new request has been created with your Returnless form.

Action

Create Request

Creates a new request, probably with input from previous steps.

Approve Returnless requests for new approval workflows

When a new approval workflow is received in ApproveThis, this integration approves corresponding requests in Returnless automatically. Enhance operational efficiency with timely decisions and reduced manual intervention. *Note: Verify that approval criteria in Returnless match your operational requirements.*

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

Returnless Logo

Action

Approve a Request

Approve a request for a return