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Faqbot Integration

ApproveThis manages your Faqbot Integration approvals.

April 17, 2025

Integration Category: Marketing Automation

Why These Platforms Work Better Together

Faqbot and ApproveThis solve two critical business challenges: improving customer interactions and streamlining internal decisions. Faqbot automates FAQ management and tracks customer journey completion, while ApproveThis turns messy approval chains into structured workflows. When connected through Zapier, these platforms create closed-loop processes where customer interactions automatically trigger approval requests - eliminating manual follow-ups and accelerating response times.

Consider a marketing team using Faqbot to guide customers through product configuration flows. With this integration, every completed flow could automatically request legal review of custom terms through ApproveThis. Sales teams using Faqbot's flow completion data might trigger executive approval for high-value discounts within minutes instead of days.

Key Integration Benefits

For Customer-Facing Teams: Turn FAQ interactions into actionable approval requests without switching tools. If a customer completes a returns flow in Faqbot, ApproveThis can automatically route warehouse authorization to the correct manager.

For Finance/Operations: Connect flow completion data to budget approvals. A completed "event sponsorship request" flow in Faqbot could trigger multi-level budget sign-offs in ApproveThis with calculated fields verifying remaining department funds.

Critical Advantage: Approvers only need ApproveThis access - no additional Faqbot licenses required. This makes the integration ideal for cross-company workflows involving clients or vendors who shouldn't have direct access to internal systems.

Real-World Use Cases

1. Instant Approval Triggers from Customer Actions

When a Faqbot flow completes (like a client submitting project requirements), ApproveThis can automatically:

  • Route contract approvals to legal teams with attached flow data
  • Request purchase orders for quoted materials
  • Escalate urgent requests based on response time thresholds

Example: A healthcare provider uses Faqbot to collect patient intake information. Completed flows trigger HIPAA-compliance reviews in ApproveThis, where administrators verify data handling protocols without accessing the raw Faqbot interface.

2. Dynamic Approval Rules Based on Flow Content

ApproveThis' calculated fields let you build logic like:

  • "If Faqbot flow contains [X], require approval from [Y department]"
  • "Auto-approve requests under $500 unless flow originated from [high-risk category]"

Example: An e-commerce company routes Faqbot-generated return requests differently based on product value: items under $50 get auto-approved, others require manager review. This reduces approval volume by 62% while maintaining control.

Setup Guide (15 Minutes)

1. Connect Accounts: In Zapier, authenticate both ApproveThis and Faqbot
2. Choose Trigger: Select "New Completed Flow" from Faqbot
3. Map Data: Pull relevant flow data into ApproveThis request fields
4. Set Approval Rules: Configure approvers, thresholds, and escalation paths
5. Test: Complete a test Faqbot flow to verify automatic request creation

Team-Specific Advantages

Marketing Teams

Automate campaign approval chains triggered by Faqbot content submission forms. When a designer submits new assets through Faqbot, ApproveThis routes them simultaneously to legal (copyright check) and leadership (brand alignment).

HR Departments

New employee onboarding flows in Faqbot can trigger IT access approvals. ApproveThis automatically routes device requests to inventory managers and software access to security teams based on role-specific checklists.

Operations Managers

Connect facility request flows to maintenance approvals. A completed "equipment repair" flow in Faqbot creates an ApproveThis request with vendor quotes, automatically escalating unresolved tickets after 24 hours.

Critical Features That Make This Work

Email-Based Approvals: External vendors approve/reject directly from inbox - no app access needed
Vacation Delegation: Auto-reassign approvals during outages/PTO to avoid delays
Real-Time Tracking: See exactly where requests stall between Faqbot submission and final approval

Avoid These Common Mistakes

❌ Mapping unnecessary Faqbot data fields that clutter approval requests
✅ Using ApproveThis' conditional logic to only request relevant approvers
❌ Letting auto-approvals handle sensitive flows without fraud checks
✅ Setting threshold rules to escalate high-risk items even if under dollar limits

When to Consider Custom Development

While Zapier handles most integrations, enterprises with 1000+ monthly approvals might benefit from:
- Direct API connections for real-time status updates
- Custom webhooks triggering Faqbot flows from approved requests
- Bi-directional syncs updating Faqbot content based on approval analytics

Getting Started

This integration delivers maximum value when you:
1. Identify 2-3 high-volume approval bottlenecks
2. Map existing Faqbot flows to corresponding approval requirements
3. Start with simple auto-approval rules before adding complexity

Book a demo to see how ApproveThis handles your specific Faqbot workflows, or start a free trial to test integration setups in your Zapier account.

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Integrate with Faqbot Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

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Best Approval Workflows for Faqbot

Suggested workflows (and their Zapier components) for Faqbot

Create approval requests for new completed flows

Automatically create an approval request in ApproveThis every time a new flow is completed in Faqbot. This integration streamlines your workflow by initiating the approval process as soon as a flow is finished. *Note: Ensure appropriate fields are mapped between Faqbot and ApproveThis.*

Zapier Components

Faqbot Logo

Trigger

New Completed Flow

Triggers when a new flow is completed by end user.

Action

Create Request

Creates a new request, probably with input from previous steps.

Create approval requests for new flow lists

Automatically submit an approval request in ApproveThis when flow data is fetched from Faqbot. This integration helps streamline decision-making by triggering approvals based on updated flow lists. *Note: Verify that the selected flow data meets your approval criteria.*

Zapier Components

Faqbot Logo

Trigger

Flow List

Fetch flows for a dropdown field under "New Completed Flow".

Action

Create Request

Creates a new request, probably with input from previous steps.