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PingSailor SMS Integration

ApproveThis manages your PingSailor SMS Integration approvals.

April 17, 2025

Integration Category: Communication

Two Platforms, One Competitive Edge

When approval processes slow down, businesses lose time, money, and opportunities. ApproveThis cuts through delays by automating approval workflows, while PingSailor SMS ensures critical updates reach decision-makers instantly via text. Together, they create a decision-making engine that works at the speed of modern business.

PingSailor SMS specializes in global text messaging with enterprise-grade delivery rates. ApproveThis adds structure to how teams review and authorize requests – whether it’s a $10,000 purchase order or a client contract revision. Through Zapier, these platforms automate what used to require manual follow-ups, missed emails, and endless Slack reminders.

Where Text Messaging Meets Accountability

PingSailor SMS excels at instant communication but isn’t built to manage multi-step approvals. ApproveThis handles complex decision hierarchies but doesn’t natively send SMS alerts. This integration fills both gaps:

  • No More Approval Black Holes: SMS notifications ensure approvers see urgent requests immediately, even if they’re away from email.
  • Audit-Ready Processes: Every approval or denial is tracked in ApproveThis, creating a clear record for compliance.

Real-World Impact Across Industries

A regional HVAC company uses this integration to handle emergency service requests. When customers text "URGENT REPAIR" to their PingSailor number, ApproveThis automatically routes the request to on-call managers via SMS. Approvals happen 68% faster than their old email-based system.

Marketing agencies benefit too. Client copy edits submitted via text trigger approval workflows where legal and brand teams review changes sequentially. PingSailor SMS notifies each reviewer without requiring them to log into yet another platform.

Core Use Cases: Beyond Theory

1. Instant Escalation for Inbound Requests

The Trigger: A customer texts "CANCEL SERVICE" to your PingSailor number.
The Action: ApproveThis creates an approval task for retention specialists, who have 24 hours to respond before automated escalation.

Who Needs This:
Healthcare Providers: Patients texting medication refill requests get routed to pharmacists with dosage validation steps.
Logistics Teams: Drivers reporting delays via SMS trigger rerouting approvals from dispatch managers.

2. Approval Status Updates via SMS

The Trigger: A project manager submits a budget increase request in ApproveThis.
The Action: PingSailor SMS alerts the CFO and controller, who can approve directly from their phones.

Critical for:
Construction Firms: Subcontractor change orders approved via SMS reduce job site downtime.
Nonprofits: Board members voting on emergency fund releases get real-time SMS updates.

Setting Up the Integration

Step 1: Create a Zapier account (free tier available).
Step 2: Connect PingSailor SMS and ApproveThis as Zapier apps.
Step 3: Choose triggers and actions:

Sample Workflow:
When PingSailor SMS receives a text containing "APPROVAL", ApproveThis creates a request with the sender’s number and message. Approvers get an SMS via PingSailor with a direct link to approve/deny.

Pro Tip: Use ApproveThis’ calculated fields to auto-flag high-priority requests. Example: Any SMS containing "$500" or "urgent" skips junior staff and goes straight to department heads.

Team-Specific Benefits

Customer Support

Reduce ticket resolution times by 40%: Escalate VIP client texts to senior staff via approval workflows. ApproveThis’ vacation delegation ensures coverage during holidays.

Finance Departments

Approve purchase requests from field teams via SMS. Threshold rules auto-approve small expenses but require CFO sign-off on amounts exceeding $5K.

Operations Managers

Maintain SLAs during equipment failures: Technicians text status updates, which trigger part replacement approvals. Real-time dashboards show approval bottlenecks.

Why This Combo Works

No App Overload: Approvers interact via SMS or email – no new software to learn. External clients only need to text; internal teams use existing tools.
Global Scale: PingSailor’s international SMS reach pairs with ApproveThis’ multi-language support for global teams.
Security Meets Speed: Role-based access in ApproveThis ensures only authorized eyes see sensitive requests, even when approved via text.

Getting Started

This integration isn’t about adding complexity – it’s about removing friction. Start with one workflow:

For retail: SMS inventory restock requests → warehouse manager approvals → automatic PO generation.
For agencies: Client texts with "FINALIZE" → legal team sign-off → contract execution.

Ready to move faster than your competitors? Register for ApproveThis or explore PingSailor SMS to book a live demo. Implementation takes under 45 minutes for most teams – we’ll even share pre-built Zapier templates to accelerate your setup.

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Integrate with PingSailor SMS Integration and get 90 days of ApproveThis for free.

After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.

Learn More

Best Approval Workflows for PingSailor SMS

Suggested workflows (and their Zapier components) for PingSailor SMS

Create approval requests for new inbound SMS messages

When a new inbound SMS is received by PingSailor SMS, an approval request is created in ApproveThis. This automation streamlines decision-making for messages that require managerial review. *Note: Ensure your approval workflow settings in ApproveThis are configured as needed.*

Zapier Components

PingSailor SMS Logo

Trigger

New Inbound SMS

Triggers when a new inbound message is received.

Action

Create Request

Creates a new request, probably with input from previous steps.

Send SMS for new approval requests

When a new approval request is initiated in ApproveThis, this automation sends an SMS via PingSailor SMS to notify the relevant parties. It ensures prompt communication following a newly submitted approval. *Note: Customize your SMS message content as needed.*

Zapier Components

Trigger

New Request

Triggers when a new approval request workflow is initiated.

PingSailor SMS Logo

Action

Send SMS

Send SMS to phone numbers