
ApproveThis manages your Gleap Integration approvals.
April 17, 2025
Integration Category: Developer Tools
Why This Combo Works
Let’s cut the corporate fluff: approval processes suck. They’re slow, messy, and half the time nobody knows who’s supposed to sign off on what. Now imagine if customer feedback from Gleap could automatically trigger approval workflows in ApproveThis. That’s not some utopian fantasy – it’s what happens when you connect these two tools through Zapier. We’re talking real-time decision-making without the endless Slack threads or forgotten emails.
What You’re Working With
Gleap’s Superpower
Gleap acts like your company’s suggestion box, but smarter. It captures raw customer feedback from your app or website and turns it into actionable insights. The good stuff: feature requests, bug reports, and those “why the hell would anyone want this?” ideas that somehow keep coming in.
ApproveThis’s Muscle
ApproveThis is where feedback goes to get shit done. Key features that matter here:
- Conditional Logic: Auto-route $500 feature requests to execs while letting team leads handle minor tweaks
- Approval Groups: Make product, legal, and finance duke it out sequentially or all at once
- Zero-License Approvals: External partners can approve stuff without needing Gleap logins
The Nuts and Bolts of Integration
Here’s the magic trick: Gleap feeds data into ApproveThis through Zapier triggers. No coding, no IT ticket, just 15-minute setup. The real value? You’re creating a closed loop between what customers want and what actually gets approved.
Use Case 1: From Feedback to Fast-Tracked Decisions
Zap: New Gleap feedback → Create ApproveThis request
Who Cares: Product teams drowning in feature requests
Real Example: SaaS company gets 50+ daily requests via Gleap. Instead of weekly triage meetings, they auto-create approval tickets with priority tags based on request volume. Result? 80% faster prioritization on high-impact features.
Use Case 2: Closing the Feedback Loop
Zap: ApproveThis decision → Update Gleap status
Who Cares: Support teams tired of “what’s the status?” emails
Real Example: Customer success team auto-updates Gleap tickets when legal approves a compliance request. Users see real-time status changes without manual updates.
Use Case 3: The Paper Trail Nobody Will Hate
Zap: Deleted Gleap feedback → Start approval audit
Who Cares: Compliance teams paranoid about liability
Real Example: Fintech company requires dual approval before deleting sensitive feedback. Auto-triggered audits cut compliance review time by 65%.
Department-Specific Wins
Product Teams: Kill Feature Request Chaos
Connect Gleap’s trending feature ideas to approval workflows with calculated fields. Example: Auto-approve features with 100+ votes, escalate anything requiring API changes to engineering leads.
Support Teams: Stop Being the Middleman
When customers submit bug reports via Gleap, auto-create approval chains for engineering resources. ApproveThis’s vacation delegation means no more “Jenny’s OOO” delays.
Legal/Compliance: Sleep Better at Night
Set approval thresholds for feedback containing regulated keywords (e.g., “refund” or “privacy”). High-risk items get auto-routed with mandatory legal review steps.
Setting This Up Without Losing Your Mind
1. Create a Zapier account (free tier works)
2. Connect Gleap as trigger app
3. Pick your trigger event (new feedback, update, etc.)
4. Connect ApproveThis as action app
5. Map Gleap fields to ApproveThis template
6. Test with real data (protip: use a ridiculous test submission to spot errors)
Why This Isn’t Just Another Integration
Most app combos just shuffle data. This one actually changes how decisions happen:
- No approval black holes: Track every Gleap submission’s status in ApproveThis dashboards
- Budget control: Auto-reject feedback requiring dev work over $X using approval thresholds
- External approvals: Clients approve feedback responses without Gleap licenses
The Fine Print (That Actually Matters)
• Approvers only need email access – no new software to learn
• Works alongside existing tools (Slack/MS Teams approvals still available)
• 14-day free trial lets you test drive without sales calls
Bottom Line
If you’re using Gleap, you’re already listening to customers. Connecting it to ApproveThis through Zapier means acting on that feedback faster than your competitors can schedule their next steering committee meeting. It’s not about having more processes – it’s about having smarter ones.
Next step: Register for ApproveThis or schedule a 10-minute demo. We’ll even help you build your first Gleap integration during setup.
Integrate with Gleap Integration and get 90 days of ApproveThis for free.
After you create a Zapier integration, please email us at support@approve-this.com with your account name and we'll add 3 months of ApproveThis to your account. Limit one redemption per account.
Learn More
Best Approval Workflows for Gleap
Suggested workflows (and their Zapier components) for Gleap
Create ApproveThis requests for new Gleap feedback submissions
Tired of manually handling customer feedback for decision-making? This integration automatically creates an approval request in ApproveThis whenever new feedback is submitted in Gleap. Streamline the process with rapid approvals to enhance product improvement workflows and save precious time.
Zapier Components

Trigger
Feedback Created
Triggers when a new feedback was created.
Action
Create Request
Creates a new request, probably with input from previous steps.
Update Gleap feedback upon ApproveThis decision
Need to track actions post-approval? This integration updates your Gleap feedback when a request is completed in ApproveThis, ensuring that decisions are documented and that feedback remains current with the latest approval results. Enhance clarity and accountability across projects.
Zapier Components
Trigger
A Request Is Approved/Denied
Triggers when a request is approved or denied.

Action
Feedback Updated
Triggers when a feedback was updated.
Initiate ApproveThis workflows when Gleap feedback is deleted
Managing feedback lifecycle can be challenging. Automatically initiate a new approval workflow in ApproveThis when feedback is deleted in Gleap, ensuring that excuses are tracked and necessary actions are reviewed swiftly. Facilitate thorough evaluations for improved strategic planning.
Zapier Components

Trigger
Feedback Deleted
Triggers when a feedback was deleted.
Action
New Request
Triggers when a new approval request workflow is initiated.
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