Guide Tracking & reporting

Activity Log & Audit Trail

See exactly what happened on any request — every decision, routing evaluation, and email sent, with who did what and when — from one timeline on the request itself.

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Open ApproveThis

Every request in ApproveThis keeps a running timeline of what happened to it: each decision, each routing evaluation, and each notification sent, with who did it (or 'System') and when. This guide covers reading that timeline from the request itself after recording a decision. You'll need a request waiting on you as an approver. The Activity Log is available on all tiers.

Who this is for: user.

Approve the pending request, then open its 'Activity Log' from the request header and confirm the decision and the notification sends are recorded

When someone later asks who approved a request and whether the right people were notified, the request's own timeline is the record — it lists each decision, routing step, threshold check, and every notification with the named recipient and their role. Note that rows about automated-action failures and retries are visible only to users who can edit the workflow.

  1. Sign in to ApproveThis with your own account (the example screenshots use the demo tenant's signed-in user).

  2. Click Approve to record your decision on the request.

    Step 2
    Step 2
  3. Click Activity Log — the clock icon in the request header — to open the request's timeline and read the events in order with their timestamps and the person (or 'System') behind each one.

    Step 3
    Step 3

The timeline includes a row reading Request marked Approved.