Guide Routing & approvers

Quorum & Majority Voting

When a step has several approvers, decide what counts as approved — everyone, a majority, a fraction, or a specific number — so one busy calendar doesn't stall the whole request.

Updated

Admin
Open ApproveThis

Quorum and majority voting controls how many approvers on a gate step have to respond before the step resolves. By default a step waits on every approver assigned to it; with a quorum setting you can pass the step on a majority, a fraction, or a fixed count instead. This is for Administrators configuring a flow that has several approvers on one step, where a single unavailable person would otherwise hold up the request. You'll need a flow with a gate step that already has multiple approvers assigned.

Who this is for: admin.

Require a majority instead of everyone

When a step has several approvers and everyone must respond, one person out of office stalls the request; switching that step to a majority lets it resolve as soon as enough approvers weigh in. Quorum applies to any gate step, including the approval-table (lookup) step — existing lookup steps with no quorum setting stay on quorum=all, so prior behavior is preserved until you change it.

  1. Sign in as an Administrator.

  2. On the step you want to change, click Configure step.

    Step 2
    Step 2
  3. Click Settings.

    Step 3
    Step 3
  4. Click Majority must approve to set the quorum for this step. The step now resolves once a majority of its approvers have responded, and it can deny early — remaining pending approvals are auto-retracted at that point.

    Step 4
    Step 4
  5. Click Close to return to the flow.

    Step 5
    Step 5

The step's approval requirement now reads Majority.