Guide Notifications

Approval Reminders

Nudge approvers automatically about requests still waiting on them, on a cadence you choose, until they act or the workflow stops chasing.

Updated

Admin
Open ApproveThis

Approvers forget. Approval Reminders puts the chasing on a schedule: a server-side job runs hourly and emails every approver who still has a pending decision on a request in that workflow. Administrators turn it on per workflow — it's off by default — and set how often reminders go out, how many are sent, and when the chasing stops. Available on all tiers.

Who this is for: an Administrator.

Turn on automatic reminders and set the schedule

A request sitting untouched for a week stalls whatever depends on it, and manually pinging approvers doesn't scale. Setting an interval, a maximum count, and a cutoff hands that follow-up to the system while keeping a ceiling on how many emails an approver receives.

  1. Sign in as an Administrator on the workspace whose workflow you want to configure.

  2. Open the workflow's settings and click Notifications.

    Open the workflow's settings and click Notifications.
    Open the workflow's settings and click Notifications.

  3. Click Approval Reminders to expand the reminder options.

    Click Approval Reminders to expand the reminder options.
    Click Approval Reminders to expand the reminder options.

  4. Pick how often reminders go out from Interval — the choices are daily, every 3 days, or weekly (the example uses Daily).

    Pick how often reminders go out from Interval — the choices are daily, every 3 days, or weekly (the example uses Daily).
    Pick how often reminders go out from Interval — the choices are daily, every 3 days, or weekly (the example uses Daily).

  5. Set the ceiling on how many reminders a single approver receives from Max reminders, anywhere from 1 to 10; 5 in the example screenshots.

    Set the ceiling on how many reminders a single approver receives from Max reminders, anywhere from 1 to 10; 5 in the example screenshots.
    Set the ceiling on how many reminders a single approver receives from Max reminders, anywhere from 1 to 10; 5 in the example screenshots.

  6. Set the cutoff from Stop after — the number of days after which no further reminders are sent, between 7 and 90, such as 14 days.

    Set the cutoff from Stop after — the number of days after which no further reminders are sent, between 7 and 90, such as 14 days.
    Set the cutoff from Stop after — the number of days after which no further reminders are sent, between 7 and 90, such as 14 days.

  7. Click Save to apply the schedule to this workflow.

    Click Save to apply the schedule to this workflow.
    Click Save to apply the schedule to this workflow.