Guide Acting on requests

Video Review Comments

Review video where the approval lives — the clip plays on the request page, and comments can pin an exact moment, so "the logo flickers at 0:45" is a click, not a description.

Updated

Admin
Open ApproveThis

Video review notes lose their meaning when they describe a moment instead of pointing at it. A request carrying a Video Link field plays its clip inline on the request page, and comments left there can be pinned to an exact playback position — each pinned comment gets a chip that jumps the player back to that moment, and the notification email carries the timestamp and a link that auto-seeks to it. This guide is for Administrators reviewing a request that already has a video attached; you'll need such a request open on screen. ApproveThis stores the link only, so the video keeps playing from Gumlet, YouTube, or Google Drive.

Who this is for: an Administrator.

Leave a comment pinned to a moment in the video

Pinning feedback to a moment turns "the logo flickers around forty-five seconds" into a chip a reviewer clicks. Note the provider difference: Gumlet and YouTube capture and seek in the page, while Google Drive embeds are not scriptable — their timestamps are typed by hand and jumping opens Drive's own viewer in a new tab.

  1. Sign in as the Administrator.

  2. Click Add a comment… to open the comment box.

    Click Add a comment… to open the comment box.
    Click Add a comment… to open the comment box.

  3. Type your review note in Add a comment…, describing what you saw and what needs changing (the example uses The logo flickers here — needs a cleaner fade.).

    Type your review note in Add a comment…, describing what you saw and what needs changing (the example uses The logo flickers here — needs a cleaner fade.).
    Type your review note in Add a comment…, describing what you saw and what needs changing (the example uses The logo flickers here — needs a cleaner fade.).

  4. Enter the playback position the note refers to in Timestamp (minutes:seconds), in minutes and seconds — e.g., 0:45.

    Enter the playback position the note refers to in Timestamp (minutes:seconds), in minutes and seconds — e.g., 0:45.
    Enter the playback position the note refers to in Timestamp (minutes:seconds), in minutes and seconds — e.g., 0:45.

  5. Click Add to attach the timestamp to the comment.

    Click Add to attach the timestamp to the comment.
    Click Add to attach the timestamp to the comment.

  6. Click Comment to post it to the request.

    Click Comment to post it to the request.
    Click Comment to post it to the request.